Michel James
Michel James at Certified Benz & Beemer

Michel James | Page 10

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.8
101 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

12 yrs, 5 mos

4.8

101 Reviews

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101 Reviews of Michel James

January 29, 2026

Dealership Rating
Employee Rating

I really appreciate the help that Scott was able to provide and the extra time that he put in for me. More

by samuel.luinstra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Jan 30, 2026

Certified Benz & Beemer responded

Dear samuel.luinstra: Thank you for taking the time to share your compliments of the customer service provided by Scott. We are grateful for your business and look forward to assisting you again in the future.

January 28, 2026

Dealership Rating
Employee Rating

Scam artist in finance dept . The cut every corner at my expense. Place isn’t what it used to be. More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 26, 2026

Dealership Rating
Employee Rating

Really enjoyed working with Jason Yap. We had some specific goals with our recent purchase. Jason provided several options with absolutely no pressure. Looking forward to working with him More

by Dennis.layne7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Yap

Jan 28, 2026

Certified Benz & Beemer responded

Dear Dennis.layne7: Thank you for sharing how well you enjoyed your car buying experience working with Jason. It's great that you also appreciated our zero-pressure sales process. We are grateful for your support as well your kind recommendation of Jason and CBB to others. Please let us know when we can have the pleasure of helping you again in the future.

January 24, 2026

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Employee Rating

Leandra was absolutely fantastic to work with. We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fa More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James , Leandra Lambert

Jan 25, 2026

Certified Benz & Beemer responded

Dear Jason: What a great review! We really appreciate you sharing how Leandra and the CBB team helped make your over the phone car buying experience so smooth and easy for you. It's great that you also appreciated our zero-pressure sales process. Thank you for your high praise and support as well as your kind recommendation of Leandra and CBB to others. Please let us know when we can ever assist you again in the future.

January 23, 2026

Dealership Rating
Employee Rating

Saw was very helpful and had a lot of patience with my wife and I. We ended up buying a totally different vehicle than we came in for. More

by Newt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin , Zoe Barney, Naimul "Que" Sadeque

Jan 24, 2026

Certified Benz & Beemer responded

Dear Newt: Thank you for taking the time to share your compliments of the customer service provided by Saw with your recent Porsche purchase. We appreciate your kind words and support. Please reach out if we can assist you and your wife with your future automotive needs.

January 08, 2026

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Employee Rating

Michael made the car buying experience easy. I appreciate his knowledge and follow through. He was personable and showed sincere interest in my questions. More

by bwolfe1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zoe Barney

Jan 09, 2026

Certified Benz & Beemer responded

Dear bwolfe1956: Thank you for your positive review. We are glad that Michel helped make your car buying so smooth and easy for you. We are grateful for the opportunity to work with you and hope to have the pleasure of doing so again in the future.

January 06, 2026

Dealership Rating
Employee Rating

Michel was great from start to finish. I purchased from out of state and he made it a quick and easy transaction and provided everything I needed before and after arriving to pick yup the More

by kmcintosh
Recommend Dealer
Yes
Jan 07, 2026

Certified Benz & Beemer responded

Dear kmcintosh: We really appreciate our out-of-state customers! Thanks so much for sharing how Michel helped make the purchase process so quick and easy for you. Thank you for your business. Please do not hesitate to reach out when we can be of service for you again in the future.

January 03, 2026

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Employee Rating

Good experience, staff were very friendly. Process from test drive to final paperwork was very smooth. More

by jpscearce97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2026

Certified Benz & Beemer responded

Dear jpscearce97: Thank you for taking the time to share your compliments of the customer service provided by Michel and the CBB team with your recent BMW purchase. We appreciate your support. Please reach out if we can assist you with your future automotive needs.

December 31, 2025

Dealership Rating
Employee Rating

While I’m not ready to purchase yet, the professionalism and knowledge Michel showed was greatly appreciated. I’ll definitely give him my business when I’m in the market for my next Benz. More

by rjdivineliving
Recommend Dealer
Yes
Jan 01, 2026

Certified Benz & Beemer responded

Dear rjdivineliving: Thank you for sharing with our customers how helpful and professional Michel was with your vehicle search. We are grateful for the opportunity to earn your business and look forward to assisting you with your future automotive needs.

December 20, 2025

Dealership Rating
Employee Rating

Great experience answered all my questions and if I had purchased, it would have been smooth. I feel very good communication. More

by falkhaled
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2025

Certified Benz & Beemer responded

Dear falkhaled: Thank you for sharing with our customers how helpful and knowledgeable Michel was with your vehicle search. We are grateful for the opportunity to earn your business. It would be our pleasure to assist you with any of your future automotive needs.

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