Michel James
Michel James at Certified Benz & Beemer

Michel James | Page 3

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.6
39 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

11 yrs, 11 mos

4.6

39 Reviews

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39 Reviews of Michel James

February 15, 2026

Dealership Rating
Employee Rating

Scott was so helpful, he worked my deal while I was at home and even got me within my budget! I was only at deal ship for a hour and a half with finance! Thank you so much! More

by Asha Wheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Feb 16, 2026

Certified Benz & Beemer responded

Dear Asha Wheeler: You are very welcome! We couldn't be more pleased to hear how helpful Scott was with your recent Volvo purchase. Thank you for your kind words and support. We look forward to the pleasure of helping you again in the future.

February 12, 2026

Dealership Rating
Employee Rating

Que was excellent through the entire process, making sure he answered all of our questions. More

by Mriege
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque

Feb 13, 2026

Certified Benz & Beemer responded

Dear Mriege: Thank you for sharing how well you enjoyed your car buying experience working with Que. We appreciate your support and look forward to the opportunity to help assist you again in the future.

February 11, 2026

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Employee Rating

My purchasing experience was great, and the customer service I received was truly exceptional. Thank you for making the process smooth and enjoyable. I appreciate the effort and professionalism! More

by Tmadrid23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Yap

Feb 12, 2026

Certified Benz & Beemer responded

Dear Tmadrid23: You are very welcome! We strive to provide each of our customers with outstanding service and are happy that you appreciated that from the CBB team. Thanks so much for your kind words and support. Please do not hesitate to let us know when we can assist you again in the future.

February 08, 2026

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Employee Rating

This vehicle that I purchased from these people, they are awesome. Always back up their claims vehicles always satisfied me my son I believe is purchased maybe eight vehicles. I’ll keep coming back. This one More

by reppucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana, Andy Manahl

Feb 09, 2026

Certified Benz & Beemer responded

Dear reppucci: We love to hear from our repeat customers and are glad that the CBB team helped make your most recent BMW purchase so awesome! Thanks so much for your continued patronage. We look forward to being there for you to assist with all of your future automotive needs.

February 01, 2026

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Employee Rating

From start to finish was easy and painless, was in and out within 2 hours. Sales man was great and finance was quick. More

by Ifuseeknaomi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Escalante

Feb 02, 2026

Certified Benz & Beemer responded

Dear Ifuseeknaomi: Thank you for your positive review! We are happy to hear that the CBB team helped make your car buying so quick and easy for you. We appreciate your business and hope to have the pleasure of serving you again in the future.

January 30, 2026

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Employee Rating

Overall, a smooth and easy experience working with this dealership and especially working with Tom! Customer service, communication and positive attitude was 10/10 through and through. Very satisfied with More

by Hazel Jane Gloria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Berra

Jan 31, 2026

Certified Benz & Beemer responded

Dear Hazel Jane Gloria: Thank you for your 10/10 rating! We really appreciate you sharing how Tom and the CBB team made your recent purchase such a pleasurable experience. Thank you for your kind words and support. We look forward to the opportunity to assist you again in the future.

January 29, 2026

Dealership Rating
Employee Rating

Working with Que and CB&B was an absolute pleasure. They aren't your typical car dealership and Que isn't your typical car salesman. He took the time to understand our needs and helped us find the car More

by bn070360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque, Adam Pals

Jan 30, 2026

Certified Benz & Beemer responded

Dear bn070360: On behalf of Que, Adam and Michel, you are very welcome! We cannot thank you enough for sharing how well Que and the CBB Team treated you throughout your purchase process. We really appreciate your business and are excited that you will be returning for your future vehicles. We will be sure that Que and the CBB team provide you with another 5 Star experience when you do.

January 29, 2026

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Employee Rating

I really appreciate the help that Scott was able to provide and the extra time that he put in for me. More

by samuel.luinstra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Jan 30, 2026

Certified Benz & Beemer responded

Dear samuel.luinstra: Thank you for taking the time to share your compliments of the customer service provided by Scott. We are grateful for your business and look forward to assisting you again in the future.

January 28, 2026

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Employee Rating

Scam artist in finance dept . The cut every corner at my expense. Place isn’t what it used to be. More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 30, 2026

Certified Benz & Beemer responded

Kelly, very sorry for what you experienced with our dealership. I would like to hear more so I can address this. What is the best number to call you directly? Or you are welcome to contact me directly at 602-763-4611. David James, General Sales Manager. Thanks in advance

January 26, 2026

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Employee Rating

Really enjoyed working with Jason Yap. We had some specific goals with our recent purchase. Jason provided several options with absolutely no pressure. Looking forward to working with him More

by Dennis.layne7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Yap

Jan 28, 2026

Certified Benz & Beemer responded

Dear Dennis.layne7: Thank you for sharing how well you enjoyed your car buying experience working with Jason. It's great that you also appreciated our zero-pressure sales process. We are grateful for your support as well your kind recommendation of Jason and CBB to others. Please let us know when we can have the pleasure of helping you again in the future.

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