Michele Benjamin | Page 9

Great people, great service Quick efficient service provided by knowledgeable, friendly people. Today I had my Honda Civic in for a regular oil change, tire rotation, it was done Quick efficient service provided by knowledgeable, friendly people. Today I had my Honda Civic in for a regular oil change, tire rotation, it was done quickly and efficiently. While my car was being serviced, I waited in their comfortable waiting room and drank a bottle of water from their large supply. I could have had a doughnut if I had wanted one. More

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Best Experience Ever I have bought many cars and this was by far the best dealership I have dealt with. Michelle was fantastic through the whole process. We communicated I have bought many cars and this was by far the best dealership I have dealt with. Michelle was fantastic through the whole process. We communicated via text for a week and today I was ready to purchase. I live about 90 minutes away and we were in a bit of a hurry due to incoming weather. She had all the paperwork ready to go at the terms we had discussed and the entire process took less than 2 hours including the test drive. I can't recommend this dealer enough! More

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Credit Issues in the Process of Resolution Columbia Honda has finally made head-way with the credit-report issues we've had so far. Danny personally reached out to me and discussed the situatio Columbia Honda has finally made head-way with the credit-report issues we've had so far. Danny personally reached out to me and discussed the situation. He has contacted the credit bureaus on my behalf and is actively working to resolve this issue. Sorry that I had to resort to social media to get a resolution but it is seemingly being currently resolved. Michele was a great sales person throughout the deal and I'd use her again in a heartbeat! Thanks for the assistance so-far, Columbia Honda. More

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Outstanding Customer Service We went in yesterday to look at 3 used SUV's (all exact same thing) they had on their lot. When we arrived we were greeted immediately as though we we We went in yesterday to look at 3 used SUV's (all exact same thing) they had on their lot. When we arrived we were greeted immediately as though we were long term customers, when this is the first time we've ever even been there. We worked with Michelle and she spent the entire time genuinely helping us make the decision that was best for us - never once pressuring us into what was good for the dealership. The questions she asked seemed like someone who was really to get us to talk through our options so WE could look at all the pros and cons. We also worked with Dave the sales manager and he was the exact same way. We were never rushed or pushed into anything that felt uncomfortable. All the staff was friendly and made us feel welcome the entire time - even those we weren't working with directly! We could not be happier with our purchase or the great experience we had here! More

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Outstanding First Time Honda Purchase Having owned several VW Products I visited with Michele at Columbia Honda about replacing my VW Touareg. Michele found a preowned 2012 Pilot and the Having owned several VW Products I visited with Michele at Columbia Honda about replacing my VW Touareg. Michele found a preowned 2012 Pilot and the negotiation were very simple. Michele, Danny and the entire Columbia Honda were actually kind, considerate and cared about my business. THANKS!! More

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Great Experience I am a very thorough person. I don't make any big purchase without doing a ton of research. With that in mind, I expected to spend an entire weekend g I am a very thorough person. I don't make any big purchase without doing a ton of research. With that in mind, I expected to spend an entire weekend going to different dealerships, checking out their cars, and haggling over price. Turns out, I only needed to go to one. I went to Columbia Honda first and I left several hours later with a new vehicle. The sales lady (Michele) was very pleasant to work with. She answered all of my questions and allowed me plenty of space and time to make up my mind. She wasn't breathing down my throat and pressuring me to do anything. I told her what I wanted and she didn't try to push my budget or anything. Honestly, it was just a great experience. They got me the car that I wanted at a great price and without making it a painful experience. Slight complaint: their finance office rain numerous hard inquiries on my credit. Please do soft inquiries. Nevertheless, I highly recommend checking out Columbia Honda and seeing if they can get you hooked up. More

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Great buying experience! We had an excellent buying experience with Michelle Benjamin and Columbia Honda. In the past, we had a less than pleasurable experience and Michelle m We had an excellent buying experience with Michelle Benjamin and Columbia Honda. In the past, we had a less than pleasurable experience and Michelle made sure that we were taken care of this time. The finance manager, Keith Marlett was great and very customer oriented. We really appreciated their efforts to finalize our deal quickly. More

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First experience=excellent!!! Everyone was willing to help with anything I needed. Made an excellent first experience!! Michelle Benjamin was friendly and nice to me and my mom. My Everyone was willing to help with anything I needed. Made an excellent first experience!! Michelle Benjamin was friendly and nice to me and my mom. My family has worked with her is the past and will remain to work with her in the future! More

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Outstanding experience One of the best car-buying experiences I have had. Kaylin quickly responded to my internet inquiry and spent time on the phone answering questions. One of the best car-buying experiences I have had. Kaylin quickly responded to my internet inquiry and spent time on the phone answering questions. Michele spent a considerable amount of time with me at the dealership answering questions and showing and test-driving various models. I found Trent's pricing very reasonable. Everyone I dealt with was courteous, professional, and I did not feel pressured to buy. More

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The care/attentiveness is outstanding!! Michelle and Sean are amazing!! We always felt like they were our personal team - they set out to make our experience and our purchase the best it co Michelle and Sean are amazing!! We always felt like they were our personal team - they set out to make our experience and our purchase the best it could be, and they succeeded!! I would highly recommend them! Brandon did our paperwork and it was quick and painless - like he promised. We also met Danny, the manager, who was as much a part of the team at getting us the best deal as Michelle and Sean were. We absolutely have nothing negative to say about our experience with Honda of Columbia! More

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