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Michele Dessert
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Michele Dessert | Page 25
Service Drive Coordinator
Crown Honda
7671 US Highway 19
Pinellas Park, FL 33781
626 Reviews
I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.
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626 Reviews of Michele Dessert
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June 08, 2020
front brakes and oil change Service is impeccable! From the greeting and sign in on the service drive, to the amazing service I received from my advisor, Michele Dessert. She a Service is impeccable! From the greeting and sign in on the service drive, to the amazing service I received from my advisor, Michele Dessert. She always goes above and beyond to explain every detail to me. I love that the service techs always include a safety check with my service. Crown Honda never disappoints and I will continue to purchase Honda vehicles and have them serviced with Michele at Crown Honda. More
by Tamster1
May 18, 2020
Took car in for routine service and check of A/C I have dealt with this dealership for many years and have only good experiences with both the sales staff and the service advisors. During m,y last v I have dealt with this dealership for many years and have only good experiences with both the sales staff and the service advisors. During m,y last visit I dealt with Michelle Dessert to have my car serviced and the A/C checked. When it was determined that a hose was leaking in the A/C and the cost to repair was $795 she was able to get it warranted by Honda. I really appreciated her efforts to provide the excellent service I have always had at this dealership. More
by Doug652
May 08, 2020
Replacement of battery under warranty. My service representative, Michelle Dessert, was very concerned to enable me to have my problem, a dead battery, resolved quickly. I appreciated the v My service representative, Michelle Dessert, was very concerned to enable me to have my problem, a dead battery, resolved quickly. I appreciated the valet service. Please note that I am Liselotte M. Matievich, now the sole owner of the Honda Accord, since my mother, Lieselotte E., deceased in 2016. Lise M. More
by lmmatievich
May 03, 2020
My experience with the service department was very pleasant. Michelle Dessert was very quick in getting me prices of tires and found that I needed brakes. And scheduled the appointment quickly. Thank pleasant. Michelle Dessert was very quick in getting me prices of tires and found that I needed brakes. And scheduled the appointment quickly. Thank u Michelle for being so kind and helpful. Also Carl was very pleasant too. More
by dmanners6274
Other Employees Tagged: Cole was very nice too
May 02, 2020
CRV A/C Repairs Always a pleasure to work with Michele Dessert. She is professional, personable, and extremely competent. She scheduled me quickly to diagnose and r Always a pleasure to work with Michele Dessert. She is professional, personable, and extremely competent. She scheduled me quickly to diagnose and repaired A/C as soon as the part arrived. Given the Florida temps in May, cold air is a must-have!!! More
by kjh
April 29, 2020
Excellent Service in Chaotic Times As always, Michelle provided friendly and professional service today in spite of the dealership making their transition today to their brand new and b As always, Michelle provided friendly and professional service today in spite of the dealership making their transition today to their brand new and beautiful facility. Thank you, Michelle- Beth More
by Beth
April 27, 2020
You know if you put this effort into getting people there service done you would not have many problems. Thanks for calling my girlfriend and apologized to her.yes it was her car I tried to get a oil change. service done you would not have many problems. Thanks for calling my girlfriend and apologized to her.yes it was her car I tried to get a oil change.and yes she made the schedule apt.but I was the one.who came to your establishment for a oil change with the apt.if it falls to me..which it will.crown Honda will not do anything deals for us. After i left you a voice mail.i thought i would get a call .and all sins would have been forgiven. But you didnt.so hey .you are losing a customer.and i won't be buying any hondas in the future. So Michele don't bother posting a apology if you can't call me.then dont. Businesses in this day and time needs to adhere to schedule apts.4 hours is to long to waite for a oil change More
by peterbuilt102309
April 19, 2020
Prompt and excellent service I have purchased all of my cars from Crown Honda over the last 20 years. I only use Honda service department when my vehicle needs servicing. I have purchased all of my cars from Crown Honda over the last 20 years. I only use Honda service department when my vehicle needs servicing. More
by urajoy
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