Michele Dessert | Page 29

Enver bekric and Michael wolf are outstanding sales advisors. THey exhibited great product knowledge’ patience’ concern for my and my wifes automotive needs. Purchasing this car, like all mine Deealin advisors. THey exhibited great product knowledge’ patience’ concern for my and my wifes automotive needs. Purchasing this car, like all mine Deealings with crown Honda has been a delight.. More

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Untrustworthy, Rude, do not waste your time! I brought my vehicle in for a standard preventative maintenance service and when they returned my vehicle to me, the AC (which has never given me a pr I brought my vehicle in for a standard preventative maintenance service and when they returned my vehicle to me, the AC (which has never given me a problem) no longer works properly. I reached out the Service Manager John Veltri, who never returned a call. I was at one point in contact with Michelle Dessert, who said she would schedule an appointment to see what caused the AC issue after being in for service and then "go from there", to no surprise, Michelle never did get back to me with the appointment, despite me following up. The last thing Michelle texted me when I inquired about the appointment was that she was "at lunch and will check and see when she gets back", well that is some lunch because 2ks later and she has still not got back to me. I was under the assumption that a General Manager would resolve a simple matter such as this, so I next reached out to Jay Biggerstaff. Spoiler Alert! It's been more than a week and I have left Jay numerous voicemails, and he has not contacted me at all. Clearly good faith and quality service are of no concern for this dealership, even the supposed GM is OK with defrauding a customer and giving me the run around. Do not use this service center. More

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This is the second vehicle I purchased from Crown Honda in Pinellas Park. Both times assisted by Enver Bekric who exceeded our family’s expectations, tenfold. He’s very personable, knowledgeable and profes in Pinellas Park. Both times assisted by Enver Bekric who exceeded our family’s expectations, tenfold. He’s very personable, knowledgeable and professional. I would recommend this dealership to anyone in the market for a Honda. More

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Michelle Dessert is super with both customer service and knowledge of the vehicles. She even took the time to walk me to my car afterwards. Thank you Michelle! knowledge of the vehicles. She even took the time to walk me to my car afterwards. Thank you Michelle! More

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Michele Dessert is the best service advisor! Michele Dessert keeps track of my service needs and is always available, courteous, personal and by far extremely professional. My car was completed Michele Dessert keeps track of my service needs and is always available, courteous, personal and by far extremely professional. My car was completed in a timely manner for a cost less than I expected. Thank you again, Michele. See you next time. Sue Dube More

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Michele Dessert, my service advisor, is really amazing at what she does. She knows my Accord as well as the mechanic. She is always serving her customers at the highest level. what she does. She knows my Accord as well as the mechanic. She is always serving her customers at the highest level. More

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This is my 4th CRV having bought my first one in 1996. It is our ninth car bought over 30 years. This is the second car Cary Forney has put together for me. He has made the buying of a new car one of the eas is our ninth car bought over 30 years. This is the second car Cary Forney has put together for me. He has made the buying of a new car one of the easiest things to do. Short and clear conversations and the car was ready when I wanted it. More

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Michele Dessert is an outstanding service advisor and is always polite straightforward and very clear as to what my car needs and what will be done! Just the best!! always polite straightforward and very clear as to what my car needs and what will be done! Just the best!! More

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I just recently moved to the area and needed to get my car serviced. I had a few issues and they were able to take care of all of them! I was unsure if I had opted for an extended warranty and Michelle wa car serviced. I had a few issues and they were able to take care of all of them! I was unsure if I had opted for an extended warranty and Michelle was kind enough to contact my previous dealership. Saved me some money!! All in all a very friendly and caring experience! More

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A dealership above average ! I have been a loyal customer for many years, I first came to this dealership when it was up on 54 th Avenue . Through my journey I have had many sales I have been a loyal customer for many years, I first came to this dealership when it was up on 54 th Avenue . Through my journey I have had many salespeople Micheal Wolf was the most recent and I was going to change dealerships because the other internet dealerships had beat your price by $1800 -2000. I shared that with him and he said you would be competitive. He kept his word. He came down within 200 dollars of the best price offered then he came within a few hundred as well with my trade in so I didn’t have to go deal with someone else to get the fair price I wanted. Then he even stayed late to make sure I was comfortable with the new technology before we left. Above and beyond!!! I thought my original review would have gone thru because I sent it before my vacation but upon return today I noticed this was still in the inbox so I felt compelled to resend a kudos because the superior people you have employed at this dealership need to be commended. Honest and fair and represent your business well. I cannot say enough about service advisor michelle dessert who I have had my last 5 cars thru your dealership she always kept them up and running with little downtime if any. Always provides solutions to help the customer not have to be inconvienced,and the blonde young man who’s name I can’t remember due to the fact I had a lot going on at the time ( I think it was dan )who took care of my cd installation it turned out to be a disaster and a nightmare for him and he was genuinely sorry you could see his stress. Then the next day when I came to get my car he had had it detailed for me! Again above and beyond ! Thanks for all you do to take care of your customers👍🏻🥳 More

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