Michele Dessert | Page 52

Amazing Service I would like to thank Michelle Dessert for the excellent service we received on 4/20/16. Michelle has always given the best customer service whenever I would like to thank Michelle Dessert for the excellent service we received on 4/20/16. Michelle has always given the best customer service whenever we bring our car in. You can't always plan on when something is going to come up with your vehicle and Michelle is always professional and friendly in getting your car in and serviced as quickly as possible. Michelle is a true asset to the Crown Honda in Pinellas Park. The best service writer we have ever had. Big kudos to Michelle. Thank you, Steve & Betty Berry More

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Long wait for oil change I stopped in at 10:15 AM on a Tues to get an "Express" oil change. I signed the sheet, all the names on top of mine where highlighted, there was only I stopped in at 10:15 AM on a Tues to get an "Express" oil change. I signed the sheet, all the names on top of mine where highlighted, there was only one car in the drop off area. I was told it would be 2 hours. I left. I came back in a few days later...again " two hours wait time " I left. You need to get more guys on the oil change service. Two hours is unacceptable. As suggested both previous times My 3 rd visit I arrived at 7:30AM. It was still an hour wait, even though I asked to skip all the service checks ( AS SUGGESTED I COULD OPT FOR BY ONE OF THE OUTDOOR CHECK IN GUYS ) and just change my oil/filter and get me out ASAP I do want to say my Rep Michele Dessert was great. She even walked me to the parking lot at the end, opened my car, shook my hand and thanked me. I don't recall anyone doing that in my years coming in for many services. Great job, it made me feel better even though I'm not happy waiting an hour for an EXPRESS OIL CHANGE. More

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Service Review Service on my Accord was very nice and Michele was very helpful. I have had Michele as my service adviser a few times and she always has been professi Service on my Accord was very nice and Michele was very helpful. I have had Michele as my service adviser a few times and she always has been professional. More

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Express Service I have been a Crown Honda customer for 16 years and have purchased 3 Odyssey minivans from them during those years. I just had Express Service on my 2 I have been a Crown Honda customer for 16 years and have purchased 3 Odyssey minivans from them during those years. I just had Express Service on my 2016 Honda Odyssey and as always, my service representative Michele Dessert and the rest of the service team did their usual great job making sure that my minivan was properly serviced & good-to-go. By-the-way, the sales person (Larry Worden), who handled my most recent minivan purchase, stopped by to say hello while I was in the waiting room to make sure everything was going well.. More

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Thanks Michelle The best. Been coming here since 1993. Outstanding attention to detail. I have owned Hondas for over twenty years and they seem to get broken in at 15 The best. Been coming here since 1993. Outstanding attention to detail. I have owned Hondas for over twenty years and they seem to get broken in at 150,000 miles. More

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Crown and Michele Dessert We've done business with Crown Honda for about 25 years, and one of the biggest reasons is the terrific service we always get from Michele Dessert. Sh We've done business with Crown Honda for about 25 years, and one of the biggest reasons is the terrific service we always get from Michele Dessert. She's fair, honest and funny. What's not to like? More

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Love love love the service I've been a customer of crown Honda for a year now and I have had nothing but awesome service from the time I bought my Car down to the regular mainte I've been a customer of crown Honda for a year now and I have had nothing but awesome service from the time I bought my Car down to the regular maintenances. Michelle Dessert is absolutely awesome and professional. I believe she is the assistant manager/supervisor in the service department. There was a recall on my car and she helped me get into a rental at no expense to me even though rental places require an age restriction fee considering I am 24. I felt really comfortable talking to her and I didn't feel insecure to ask any questions. She didn't avoid any questions and she thoroughly answered any concerns I had. I've been to a lot of places that made me feel hesitant to ask questions, but as for Michelle, she was sociable, professional and exceptionally amazing. More

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Super Service I have been coming to Crown Honda for service for over 20 years. Michelle Dessert consistently provides good service by setting my expectations aroun I have been coming to Crown Honda for service for over 20 years. Michelle Dessert consistently provides good service by setting my expectations around time for the service, clearly explaining any issues that have been found and keeping me updated on the progress. She is the reason that I purchas Honda's from Crown Honda when there are several Honda dealerships that are much closer to my home. She "lives" the role of good customer service setting an example for the service team. More

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Necessary Repair On the last scheduled maintenance there was a problem found that necessitated getting my timing belt and associated package items to be done before th On the last scheduled maintenance there was a problem found that necessitated getting my timing belt and associated package items to be done before the normal time. It was a safety issue. If my service manager Michele and the technicians had not discovered this issue I could have been on a long road trip and been caught in an unsafe situation. Michele is always pleasant and efficient and she really cares about her customers. This is my third Honda Accord and I will always get service at Crown Honda. Thanks for this opportunity to talk about my experience. More

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got their act together Michelle Dessert is a friendly and professional assistant service manager and got me in and out in no time with my recall repair. She offered an inspe Michelle Dessert is a friendly and professional assistant service manager and got me in and out in no time with my recall repair. She offered an inspection but wasn't put off or pushy when I declined. Great experience and I would definitely go back for service or car purchase. More

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