Michele Dessert
Michele Dessert at Crown Honda

Michele Dessert | Page 8

Service Drive Coordinator

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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4.9
641 Reviews

I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.

4.9

641 Reviews

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641 Reviews of Michele Dessert

May 14, 2022

Dealership Rating
Employee Rating

Crown has always been great at diagnosing the issues and clearly explains the problem. Michelle Dessert was my most recent representative. She was great. Had empathy for my situation and got back to me in More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Crown Honda responded

Dave, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Michele provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 14, 2022

Dealership Rating
Employee Rating

Michele Dessert sense 2005 has always given me excellent service. She has always been there for me. More

by Steve65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Crown Honda responded

Steve, Thank you so much for your positive review! We are overjoyed that Michele consistently provides you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 12, 2022

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Employee Rating

Great experience. Michele Dessert is an awesome service advisor & she always makes sure I get in & out as quickly as possible. Always helpful & doesn't try to push ser More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Crown Honda responded

Brian, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that Michele's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

May 10, 2022

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Employee Rating

I have been buying my new Honda Accords from Crown Honda since 1996, and Michele Dessert has been helping me with my service needs all this time. She is efficient, knowledgable and friendly. I am a happy, More

by Carol042816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Crown Honda responded

Carol, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that Michele's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels. We hope that you continue to choose us for all of your future automotive needs!

May 07, 2022

Dealership Rating
Employee Rating

Michele Dessert is a top notch service advisor. I've been going to Crown Honda and seeing Michele since 2003 and have never been disappointed. Keep up the good work, Michele. More

by cap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Crown Honda responded

Thank you for leaving Michele this positive review! Providing top-notch service is so important to us, and we are glad that her efforts could consistently meet your satisfaction. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

May 04, 2022

Dealership Rating
Employee Rating

Michelle Dessert was very professional and friendly. My car was serviced and repaired in a timely manner and they even washed it for me!!! I have been going to this dealer for the purchase and service o More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Crown Honda responded

Carol, Thank you so much for your excellent review! We are honored by your continued business, and we are overjoyed that Michele took great care of you during your recent visit! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to let us know how we may be of further service to you in the future!

May 03, 2022

Dealership Rating
Employee Rating

All service reps are great - lately going to Gary Phillips - always attentive & fair - great job there More

by irismr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Crown Honda responded

Thank you so much for your positive review! We are happy to hear that Gary consistently takes great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future!

May 02, 2022

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Employee Rating

Service Reps are very knowledgeable and friendly, willing to explain service options with you at the best cost. More

by Hondafrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Crown Honda responded

Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 30, 2022

Dealership Rating
Employee Rating

Michelle Dessert did a great job handling my visit. She was friendly and personable. My only feedback would be improved customer eye contact. The waiting area was clean and comfortable, however a bit n More

by laurelkish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Crown Honda responded

Thank you for your positive rating! We are so glad that Michele took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 29, 2022

Dealership Rating
Employee Rating

We are snowbirds and always take our Honda to Crown for an oil change while here. Always delighted to have Michelle Dessert as our service rep. She is always friendly and should we need additional Honda More

by spicetwice
Recommend Dealer
Yes
May 03, 2022

Crown Honda responded

Thank you so much for your positive review! We are so glad that Michele consistently takes great care of you and your vehicle throughout your visit. She will be honored to know that you deeply value her service. Wishing you the safest of travels until we meet again!

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