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Michele LaRue

Overview Reviews (138) Inventory (133)

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Michele LaRue

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9

138 Reviews

Overview Reviews (138) Inventory (133)

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English

4.9

138 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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138 Reviews of Michele LaRue

December 13, 2025

Dealership Rating

Employee Rating

Entry to service was flawless, Michele was there to pleasantly greet and enter info. Vehicle needed a part and Parts Dept. Was able to get it next day. Text next morning indicted part arrived early m pleasantly greet and enter info. Vehicle needed a part and Parts Dept. Was able to get it next day. Text next morning indicted part arrived early morning, and vehicle was done late morning. Shop was clean, service was great! More

by PoppiMoore1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 13, 2025

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Employee Rating

I want to do a shout out to Michel at the service desk. Her assistance was very much appreciated. I love my Maverick! Her assistance was very much appreciated. I love my Maverick! More

by Dan Militello

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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November 24, 2025

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Employee Rating

Got my truck in fast and found the issue just as fast. Very satisfied with the communications on what was going on with my truck. Very satisfied with the communications on what was going on with my truck. More

by chrisharvey1989.ch.ch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alisa Thayer

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Nov 28, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 24, 2025

Dealership Rating

Employee Rating

Michele is an excellent employee. Very knowledgeable and always so helpful. A very pleasant personality too!!! Very knowledgeable and always so helpful. A very pleasant personality too!!! More

by mijole1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 28, 2025 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 23, 2025

Dealership Rating

Employee Rating

As always, the service department at NYE FORD excels. I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars from that dealership. More

by srock001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer, Mike Memery, David Hall, Cheyenne Drummond, Alisa Thayer

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Nov 28, 2025 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2025

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Employee Rating

Dave and the team took fantastic care of my vehicle. It’s the only place I’ll have my car serviced. It’s the only place I’ll have my car serviced. More

by Jean

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Hall, Alisa Thayer

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Nov 18, 2025 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 17, 2025

Dealership Rating

Employee Rating

Went in for a simple maintenance. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. More

by daveh6360

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer, David Hall, Cheyenne Drummond, Alisa Thayer

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Nov 18, 2025 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 07, 2025

Dealership Rating

Employee Rating

Very pleased with the few visits we had. Michelle in service went above and beyond to help me . Thank you!! Michelle in service went above and beyond to help me . Thank you!! More

by MWILLI8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Keller , Jeff

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Nov 07, 2025 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 31, 2025

Dealership Rating

Employee Rating

Scheduled appointment, completed same day, and great communication throughout the process. I will be back for service. communication throughout the process. I will be back for service. More

by bigbillsyr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer

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Nov 05, 2025 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 27, 2025

Dealership Rating

Employee Rating

Alex Brayden was great. The service department was good also. Overall a very pleasant experience. The service department was good also. Overall a very pleasant experience. More

by bwashbon51

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Bryden

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Oct 09, 2025 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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