Check out Michele Marsh's reviews on DealerRater

January 25, 2023

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Employee Rating

My experience at Kelly Nissan Service Department has alway been more than just about the service required to keep my car in top shape, it is about getting all my questions, concerns and suggestions by a alway been more than just about the service required to keep my car in top shape, it is about getting all my questions, concerns and suggestions by all the associates in a professional and pleasant manner. More

by Tony Ortiz

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 25, 2023 -

Kelly Nissan of Route 33 responded

Tony, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

January 24, 2023

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Service advisor was courteous and extremely helpful taking time to get my vehicle serviced and back to me in a timely manner. taking time to get my vehicle serviced and back to me in a timely manner. More

by jt

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jan 25, 2023 -

Kelly Nissan of Route 33 responded

JT, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

January 07, 2023

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Now a month into the new purchase of a 2023 Frontier, things are not going so good ! Promise of 1st payment in 3 months was not kept. Dent that came in front hood not fixed yet. Registration & plates st things are not going so good ! Promise of 1st payment in 3 months was not kept. Dent that came in front hood not fixed yet. Registration & plates still pending. Promised add on's still waiting. Serviced date changed twice. Each call (5) still waiting for return calls back. Kelly Nissan not living up to any part of agreed deal yet. More

by mikegangler8

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Purchase Time

Finance Experience

Recommend Dealer

No

Helpful 0

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Jan 08, 2023 -

Kelly Nissan of Route 33 responded

Mike, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Nissan of Route 33. Please reach out to me on my personal cell phone, 610-533-5568, so that I can address your concerns. Sincerely yours, Mike DiSora, General Manager Kelly Nissan of Route 33.

January 03, 2023

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They are great! I really appreciate how quick they got me in and out without any issues. Michelle always explains things so well to me. I really appreciate how quick they got me in and out without any issues. Michelle always explains things so well to me. More

by Jkaplan18

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diamond? I believe

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Jan 03, 2023 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

December 30, 2022

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Prompt courteous service. Gave me loaner car which ch was brand new and well kept. My truck was delivered in less time than anticipated. Heather was extremely knowledgeab Gave me loaner car which ch was brand new and well kept. My truck was delivered in less time than anticipated. Heather was extremely knowledgeable, professional and friendly. More

by Nancy Gardner

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Larry Hughes, Rich Engleman, Heather Ardle, Robert Workman , Mike Royer

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Dec 31, 2022 -

Kelly Nissan of Route 33 responded

Nancy, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

December 14, 2022

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Employee Rating

Kelly service department is the best around. It starts with a timely, friendly greeting and continues with updates and communication throughout. At 67 years of age I’ve purchased cars at many de It starts with a timely, friendly greeting and continues with updates and communication throughout. At 67 years of age I’ve purchased cars at many dealerships throughout the Lehigh Valley. Most of them should go to Kelly to see how it’s done. Nobody’s better! More

by schleder57

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 15, 2022 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

November 02, 2022

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Employee Rating

As usual I am completely satisfied with the Kelly NIssan Service Center. Every one I dealt with was helpful and polite. I will continue to have my car serviced by them in the future as always. Service Center. Every one I dealt with was helpful and polite. I will continue to have my car serviced by them in the future as always. More

by Cadmium

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Heather Ardle

Helpful 0

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Nov 02, 2022 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

October 21, 2022

Dealership Rating

Employee Rating

I worked with Michelle Marsh on this visit. She is very courteous, caring, conscientious, knowledgeable and explained in detail what was recommended to be done. I asked her to explained to my She is very courteous, caring, conscientious, knowledgeable and explained in detail what was recommended to be done. I asked her to explained to my son as well and she graciously did which I appreciated and so did he. It was a pleasure to work with her. More

by Sparkle

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jon Miller, Larry Hughes, Heather Ardle

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Oct 21, 2022 -

Kelly Nissan of Route 33 responded

Sparkle, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

October 15, 2022

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Employee Rating

A lot of work needed to be done. All was explained to me. The work was done efficiently All was explained to me. The work was done efficiently More

by customer

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 15, 2022 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

September 25, 2022

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I really like the dealship and the way the treat me as a customer and the clean area the work on the cars. customer and the clean area the work on the cars. More

by mrtmoore9@aol.com

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Larry Hughes, Rich Engleman, Heather Ardle

Helpful 0

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Sep 25, 2022 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568