Michelle Barnett

Dominic was a very knowledgeable salesman . I would recommend him to anyone especially the critics. I would recommend him to anyone especially the critics. More

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I purchased a 2022 Tiguan R Line after test driving it. Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fi Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fixed with over $3k of parts. It’s covered under warranty and the staff have been exceptional, however, I’m not sure why the issue wasn’t noticed and resolved before putting it up for sale. I’m now a little concerned about what the future holds for this car? More

by sean.cary Verified Customer Verified Customer

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Very Happy with the service, with the attention and speed. It was convenient to drop the car and wait for it speed. It was convenient to drop the car and wait for it More

by Dean Cano Verified Customer Verified Customer

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Great home town dealership. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. More

by cliftonlee2001 Verified Customer Verified Customer

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Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, they focused only on the most expensive repair and ignored the other concerns. My car still has the same start/stop issue, and nothing was done about it. I gave VW Lakeland another chance, but it feels like nothing has changed. The service department still seems more interested in upselling than actually fixing the problems I bring in. Unfortunately, I’m left with the same impression as before a dishonest and unhelpful dealership. I won’t be returning. More

by NOBELHERRERA Verified Customer Verified Customer

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Friendly, professional and helpful. Had a appointment in the morning, the gentleman came out greet me , took a look at the problem and gave me a couple of reasons why this would happen, Had a appointment in the morning, the gentleman came out greet me , took a look at the problem and gave me a couple of reasons why this would happen, gave me a an idea of how long it would take to repair then set up a ride home for me and even arranged for me to be picked up when the vehicle was ready. Extremely helpful More

by Mkoly Verified Customer Verified Customer

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Dominic Bailey salesman Was Pleasant to Deal with. Made the Stressful time more relaxing. He is a Great Asset to Lakeland VW. Larry Riddle Financial Advisor was Friendly and Showed Options to Offers t Made the Stressful time more relaxing. He is a Great Asset to Lakeland VW. Larry Riddle Financial Advisor was Friendly and Showed Options to Offers that Suited Our Financial Needs. More

by ODDRIVER Verified Customer Verified Customer

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Dominic was great. Super patient and responsive. He made this process super easy. Highly recommend. Michelle also was a blessing and help thru this process. She assiste Super patient and responsive. He made this process super easy. Highly recommend. Michelle also was a blessing and help thru this process. She assisted Dominic thru the whole process for me buying my new Tiguan. More

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I was very pleased by how friendly and welcoming my salesman dominic was, knowledgeable, professional and helpful in every way. Was amazed by how quickly the process went, probably 2 hours total, inclu salesman dominic was, knowledgeable, professional and helpful in every way. Was amazed by how quickly the process went, probably 2 hours total, including the test drive. Fantastic experience! Thanks to Dominic, Cody and the finance manager ( sorry don’t remember his name) thanks again for your help. More

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They worked me in on a Saturday and were very professional. I was very satisfied with the work they did. professional. I was very satisfied with the work they did. More

by barricklaw Verified Customer Verified Customer

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