Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Michelle Barnett

Overview Reviews (196) Inventory (162)

Contact Me

View All Employees

< View All Employees

Michelle Barnett

Product Specialist

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me

4.6

196 Reviews

Overview Reviews (196) Inventory (162)

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Specialties & Trainings

VEST CERTIFIED

4.6

196 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Michelle Barnett

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

196 Reviews of Michelle Barnett

November 29, 2025

Dealership Rating

Employee Rating

Great home town dealership. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. Michelle, Carlos and Charles were fabulous. Would definitely purchase there again. More

by cliftonlee2001

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Draper

Report | Print

Dec 01, 2025 -

Lakeland Volkswagen responded

Hello. We’re thrilled to hear you had such a great experience at Lakeland Volkswagen. Michelle, Carlos, and Charles will be happy to hear your kind words. It means a lot that you would choose to purchase with us again, and we can’t wait to see you back. when you are ready for your next vehicle.

November 26, 2025

Dealership Rating

Employee Rating

Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, they focused only on the most expensive repair and ignored the other concerns. My car still has the same start/stop issue, and nothing was done about it. I gave VW Lakeland another chance, but it feels like nothing has changed. The service department still seems more interested in upselling than actually fixing the problems I bring in. Unfortunately, I’m left with the same impression as before a dishonest and unhelpful dealership. I won’t be returning. More

by NOBELHERRERA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Charles Draper, Jeff Arthur, Larry Riddle

Report | Print

Nov 27, 2025 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 14, 2025

Dealership Rating

Employee Rating

Friendly, professional and helpful. Had a appointment in the morning, the gentleman came out greet me , took a look at the problem and gave me a couple of reasons why this would happen, Had a appointment in the morning, the gentleman came out greet me , took a look at the problem and gave me a couple of reasons why this would happen, gave me a an idea of how long it would take to repair then set up a ride home for me and even arranged for me to be picked up when the vehicle was ready. Extremely helpful More

by Mkoly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Dominic Bailey, Codi McDowell

Report | Print

Nov 15, 2025 -

Lakeland Volkswagen responded

Hi, We’re thrilled to hear that your visit to Lakeland Volkswagen went so smoothly. It’s great that our team could clearly explain the issue, give you an idea of the repair time, and make sure you had a ride while your vehicle was being worked on. We really appreciate you taking the time to share your experience and hope to continue making your visits easy and convenient!

November 13, 2025

Dealership Rating

Employee Rating

Dominic Bailey salesman Was Pleasant to Deal with. Made the Stressful time more relaxing. He is a Great Asset to Lakeland VW. Larry Riddle Financial Advisor was Friendly and Showed Options to Offers t Made the Stressful time more relaxing. He is a Great Asset to Lakeland VW. Larry Riddle Financial Advisor was Friendly and Showed Options to Offers that Suited Our Financial Needs. More

by ODDRIVER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Dominic Bailey

Report | Print

Nov 14, 2025 -

Lakeland Volkswagen responded

Hi, we’re thrilled Dominic was able to make your visit to Lakeland Volkswagen more relaxed and enjoyable. It’s always great to hear when our team takes the stress out of the process. It's wonderful that Larry could help you explore options that fit your budget, and we’re happy it made a difference. Thank you for taking the time to share your experience!

November 03, 2025

Dealership Rating

Employee Rating

Dominic was great. Super patient and responsive. He made this process super easy. Highly recommend. Michelle also was a blessing and help thru this process. She assiste Super patient and responsive. He made this process super easy. Highly recommend. Michelle also was a blessing and help thru this process. She assisted Dominic thru the whole process for me buying my new Tiguan. More

by Wwoehrle

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominic Bailey

Report | Print

Nov 04, 2025 -

Lakeland Volkswagen responded

Hello, we’re thrilled to hear Dominic and Michelle made your Tiguan buying experience so smooth! It’s great knowing their patience and support made the process easier for you. Thank you for letting us know about your experience at Lakeland Volkswagen!

October 29, 2025

Dealership Rating

Employee Rating

I was very pleased by how friendly and welcoming my salesman dominic was, knowledgeable, professional and helpful in every way. Was amazed by how quickly the process went, probably 2 hours total, inclu salesman dominic was, knowledgeable, professional and helpful in every way. Was amazed by how quickly the process went, probably 2 hours total, including the test drive. Fantastic experience! Thanks to Dominic, Cody and the finance manager ( sorry don’t remember his name) thanks again for your help. More

by Mkoly

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Dominic Bailey, Codi McDowell

Report | Print

Oct 30, 2025 -

Lakeland Volkswagen responded

Hi, we’re so happy to hear how smoothly everything went! Dominic and Cody will be thrilled to know they made such a positive impression, and we’ll make sure to pass along your thanks to the finance manager as well. It’s great to hear your visit to Lakeland Volkswagen was such a fantastic experience.

October 14, 2025

Dealership Rating

Employee Rating

They worked me in on a Saturday and were very professional. I was very satisfied with the work they did. professional. I was very satisfied with the work they did. More

by barricklaw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 15, 2025 -

Lakeland Volkswagen responded

Hi! Thank you for sharing your experience. We’re glad we could accommodate you on a Saturday and that you were satisfied with the work done. We truly appreciate you choosing Lakeland Volkswagen!

September 21, 2025

Dealership Rating

Employee Rating

The team of service advisors and the mechanics are why I always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. always visit Lakeland VW for all my service needs! They are friendly, professional and knowledgeable. More

by moyano.lou

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Draper, Larry Riddle, Dominic Bailey

Report | Print

Sep 22, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words. We’re thrilled to hear that our service advisors and mechanics at Lakeland Volkswagen consistently provide friendly, professional, and knowledgeable service. We’re grateful for your continued trust in us!

Sep 22, 2025 -

moyano.lou responded

You are all very welcome. It's important to share comments and acknowledge those that do their very best to serve customers.

September 19, 2025

Dealership Rating

Employee Rating

Always upfront. Easy to deal with and keep me updated frequently. Friendly staff, good amenities. Easy to deal with and keep me updated frequently. Friendly staff, good amenities. More

by vwghia1971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Arthur, Larry Riddle

Report | Print

Sep 20, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words! We are glad to hear our team at Lakeland Volkswagen keeps you informed and makes the process easy. It is great to know you enjoy our friendly staff and amenities, and we look forward to seeing you again.

September 15, 2025

Dealership Rating

Employee Rating

Let’s start by saying this good place to buy a vehicle for me it’s in the neighborhood area somewhat what made me return is the first time came here Michell was so nice as sale associate so when this tim for me it’s in the neighborhood area somewhat what made me return is the first time came here Michell was so nice as sale associate so when this time i saw that beautiful atlas calling me say take me now I just love the place More

by raginnorman11

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Riddle, Dominic Bailey, Codi McDowell

Report | Print

Sep 16, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience. We’re delighted to hear that Lakeland Volkswagen felt like the right place for you and that Michell made such a positive impression. It’s wonderful that you found the Atlas you loved and enjoyed your visit with us!

Dealership Inventory (162 Vehicles)

2026 Volkswagen Jetta | new

$25,581

2026 Volkswagen Jetta

new

Deep Black Pearl exterior

Automatic

Front-wheel Drive

$25,581

View Vehicle Details

View Details

2026 Volkswagen Jetta | new

$27,279

2026 Volkswagen Jetta

new

Pure White exterior

Automatic

Front-wheel Drive

$27,279

View Vehicle Details

View Details

2022 Toyota Corolla Cross | used

$21,478

2022 Toyota Corolla Cross

used

Wind Chill Pearl exterior

Automatic

All-wheel Drive

$21,478

View Vehicle Details

View Details

2024 Volkswagen Jetta | used

$18,091

2024 Volkswagen Jetta

used

Pure White exterior

Automatic

Front-wheel Drive

$18,091

View Vehicle Details

View Details

2026 Volkswagen Jetta | new

$27,716

2026 Volkswagen Jetta

new

Monument Gray exterior

Automatic

Front-wheel Drive

$27,716

View Vehicle Details

View Details

2022 Volkswagen ID.4 | used

$20,859

2022 Volkswagen ID.4

used

Blue Dusk exterior

Automatic

Rear-wheel Drive

$20,859

View Vehicle Details

View Details

View All Inventory

Get a $200.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.