Michelle Barnett | Page 6

Very timely, friendly and comprehensive. They also do a good job of analyzing the entire car and explaining issues. They also do a good job of analyzing the entire car and explaining issues. More

by DANIELRKOCH123 Verified Customer Verified Customer

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The process was super easy, everyone I worked with was very pleasant, and it was a decently quick process. Every document was explained to me before signing, as well as assurance of care. It was great to very pleasant, and it was a decently quick process. Every document was explained to me before signing, as well as assurance of care. It was great to be taken care of and not having to stress the car buying process! More

by TIFFANY SMITH GAY Verified Customer Verified Customer

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I've bought multiple cars from this dealership. .. what else can I say? I'll be back again. .. what else can I say? I'll be back again. More

by ROJS Verified Customer Verified Customer

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Very accommodating while we were getting our financing in place. Michelle kept us up to date on everything. place. Michelle kept us up to date on everything. More

by SUSAN.JONES Verified Customer Verified Customer

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The service at the Lakeland Volkswagen is excellent I'm very satisfied with the service........ very satisfied with the service........ More

by JOSEBCHN Verified Customer Verified Customer

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It was quick and simple, very professional and great customer service throughout, especially our saleswomen Michelle Barrett. customer service throughout, especially our saleswomen Michelle Barrett. More

by orsontheresa Verified Customer Verified Customer

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Very friendly folks that take care of my needs promptly. I’ve yet to have a problem that they can’t resolve. I’ve yet to have a problem that they can’t resolve. More

by tcook521 Verified Customer Verified Customer

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Excellent price, product and service. Thank you for your time and consideration. Will recommend you to others who may be interested in purchasing a new automobile. Thank you for your time and consideration. Will recommend you to others who may be interested in purchasing a new automobile. More

by CSLUNTER Verified Customer Verified Customer

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Although Michelle from sales was very good and the process was seamless, including the financing, we were disappointed with one aspect of the transaction. We purchased a 2018 BMW that had been traded process was seamless, including the financing, we were disappointed with one aspect of the transaction. We purchased a 2018 BMW that had been traded in at the dealership. The car was pristine. We purchased it and drove it home. All was well until the next day. The car’s interior smelled of cigarettes. It did not smell at the dealership, nor did it smell On the four hour ride home. After some research, I found this is normal depending on the weather and humidity. It cost us over $300 to have the smell eradicated. We were very disappointed in that it was not disclosed to us that the vehicle’s former owner was a cigarette smoker. I do not blame Michelle who knew nothing about the vehicle until our interest in it. I do blame management of the dealership. Someone at the dealership knew the car had a cigarette smell and this was not disclosed. It could have been a deciding factor in purchasing the vehicle. More

by rmoalli Verified Customer Verified Customer

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I cannot say enough great things about this dealership. My salesperson, Michelle, greeted me with a big smile and a hearty hand shake. She was very knowledgeable, professional, and personable. By the time My salesperson, Michelle, greeted me with a big smile and a hearty hand shake. She was very knowledgeable, professional, and personable. By the time I left with my new car, we were exchanging hugs. The General Manager and Business Manager were wonderful as well. I felt like everyone really appreciated my business. This was the best car buying experience I have ever had. When you’re ready to buy a new or used vehicle, do yourself a favor and go to Volkswagen of Lakeland. No pressure tactics. Just an awesome staff of friendly people. More

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