Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
135 Reviews
5.0

135 Reviews

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135 Reviews of Michelle Lauersdorf

December 26, 2025

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Employee Rating

Everything was good. Our salesperson was very knowledgeable and explained everything well. He was very helpful with the whole transaction. More

by jane_36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc , Joshua Berrios

Dec 28, 2025

Courtesy Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2025

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Amazing customer service and made purchasing a new vehicle easy and smooth. Would recommend to anyone in the market! More

by Landon.hall92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Dec 25, 2025

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2025

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Great service, every one was super friendly and attentive. I will definitely return for a new car in the future. More

by aprildc30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Arash GHAELI , Jed

Dec 24, 2025

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2025

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Employee Rating

It was a good overall experience The people were pleasant and courteous nice atmosphere Curtis people More

by henry.mynhier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody, Arash GHAELI

Dec 20, 2025

Courtesy Buick GMC responded

Hi Henry, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2025

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Employee Rating

Superior service,the entire team was great to work with. From start to finish the process was seamless. More

by S Hicks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton, Ari LeBlanc

Dec 20, 2025

Courtesy Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 11, 2025

Dealership Rating
Employee Rating

Easy in and out for lube and tire rotation. Professional and made me feel like a valuable customer. Checking out was quick and car ready in an hour. More

by Tilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton, Frank Moody , Cameron Njuguna

Dec 12, 2025

Courtesy Buick GMC responded

Hi Tilly, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2025

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I drove from the SE coast of NC to pick up my truck. The process was simple, straightforward, and fast. Arash Ghaeli was superb! Knowledgeable and treated me as if I was his only client. Thank you! More

by Support
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

November 25, 2025

Dealership Rating
Employee Rating

Great service, very knowledgeable and friendly staff took care of us the moment we walked in the door. More

by dougdittmer293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Nov 26, 2025

Courtesy Buick GMC responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

November 17, 2025

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Employee Rating

Service was excellent, speedy and everything as advertised. Salesman was second to none and went through vehicle perfectly. More

by rick.stringer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2025

Courtesy Buick GMC responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Courtesy Buick GMC we are always striving to do better than your last visit.

November 09, 2025

Dealership Rating
Employee Rating

Steve was a huge help in purchasing my new Yukon Denali XL. The whole process was very smooth and easy. More

by chandracapers2021
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus

Nov 12, 2025

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

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