Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

Contact Me
5.0
93 Reviews
5.0

93 Reviews

Write a Review

93 Reviews of Michelle Lauersdorf

May 28, 2025

Dealership Rating
Employee Rating

Ryan and the whole team at Courtesy make the process simple and easy and treated us like valued customers. More

by thegiuf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

May 22, 2025

Dealership Rating
Employee Rating

My daughter and I worked with Jed Sternberg and he did an amazing job! He took his time and was very patient with us because we had a lot of cooks in the kitchen 😉 LOL. He walked us through everything step More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody , Jed Sternberg

May 24, 2025

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2025

Dealership Rating
Employee Rating

I had an incredible experience! Everyone was incredibly friendly and helpful, making car buying a delightful experience. More

by A.jaggers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Arash GHAELI

May 23, 2025

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2025

Dealership Rating
Employee Rating

Lowest prices in 2 state area, courtesy and professional with no pressure. Great service department. More

by Walt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2025

Courtesy Buick GMC responded

Hello Walt, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

Dealership Rating
Employee Rating

We came into the dealership to test drive a new Envision. We were greated in the parking lot by a very nice gentleman that pointed us in the right site of what we were looking for. From the test driving to t More

by Whiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton , Walt

Apr 28, 2025

Courtesy Buick GMC responded

Hi Whiser, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2025

Dealership Rating
Employee Rating

Very professional, a very smooth purchase, Steve is really helpful, giving us very detailed information. More

by fuweitianxin2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus

Apr 21, 2025

Courtesy Buick GMC responded

Hello, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 19, 2025

Dealership Rating
Employee Rating

Great dealership, very easy to work with. Was in and out of dealership within an hour with my new truck. More

by cdobson003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Ryan Johnson

Apr 21, 2025

Courtesy Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 15, 2025

Dealership Rating
Employee Rating

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, More

by Maxine Elliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Jeffrey Hoon , Josh

Apr 16, 2025

Maxine Elliott responded

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, Josh, initially provided us with information on our first visit and we found him very knowledgeable and helpful. When I entered the building, I was looking for Ari, the General Sales Manager, who has always been our Go-To person, ever since we purchased our first car from him in 2017, however, Ari was unavailable because he was with another customer. Josh saw me walking around and looking at cars and reached out to me and asked if I had any questions. He proceeded to explain the features on the GMC Acadia Elevation, which I eventually purchased. He will be a great salesperson also. Additionally, the Finance Officer, Michelle, was very friendly and personable and she made the paperwork appear to be an easy process for her. I give this dealership high marks because I visited several dealerships prior to purchasing a new car and I returned to the dealership where we have always felt valued.

April 15, 2025

Dealership Rating
Employee Rating

The process was easy from start to finish. Arash Ghaeli was helpful and found me the car I wanted. We were able to put the deal together over the phone and via text which worked great for me a More

by jodeinpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Apr 18, 2025

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 10, 2025

Dealership Rating
Employee Rating

I found this Dealership to provide great customer service from start to finish. They follow up and follow through with the process. I am happy with my purchase and will recommend with high praise. I was esp More

by skduch21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Mickey Hendrick , Walt

Apr 14, 2025

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

1
...

Dealership Inventory (235 Vehicles)

new 2025 GMC Sierra 1500 car, priced at $64,697
2025 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2025 Buick Envista car, priced at $24,124
2025 Buick Envista
new
Summit White exterior
Automatic
Front-wheel Drive
new 2025 Buick Envision car, priced at $36,558
2025 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
new 2025 GMC Sierra 3500 car, priced at $74,478
2025 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 GMC Yukon XL car, priced at $97,904
2025 GMC Yukon XL
new
Midnight Pine exterior
Automatic
Four-wheel Drive
new 2025 Buick Envista car, priced at $25,687
2025 Buick Envista
new
Summit White exterior
Automatic
Front-wheel Drive