Michelle Lauersdorf

Ryan and the whole team at Courtesy make the process simple and easy and treated us like valued customers. simple and easy and treated us like valued customers. More

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My daughter and I worked with Jed Sternberg and he did an amazing job! He took his time and was very patient with us because we had a lot of cooks in the kitchen 😉 LOL. He walked us through everything step amazing job! He took his time and was very patient with us because we had a lot of cooks in the kitchen 😉 LOL. He walked us through everything step by step. Actually, this was the second dealership we had visited on this particular day. The manager of the dealership was great and even the financial officer that helped us complete the paperwork. We had no intentions of making a purchase that day but only looking around. We never thought about buying a Buick because no one in our immediate family owns one. However, my daughter drove off in a 2025 Buick Encore GX ST Touring because of the great deal that we got and the excellent customer service. She has not stopped smiling since her purchase. Thank you to everyone that had a part in making this deal happen and especially to Jed Sternburg for being the perfect salesperson. More

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I had an incredible experience! Everyone was incredibly friendly and helpful, making car buying a delightful experience. Everyone was incredibly friendly and helpful, making car buying a delightful experience. More

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Lowest prices in 2 state area, courtesy and professional with no pressure. Great service department. with no pressure. Great service department. More

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We came into the dealership to test drive a new Envision. We were greated in the parking lot by a very nice gentleman that pointed us in the right site of what we were looking for. From the test driving to t We were greated in the parking lot by a very nice gentleman that pointed us in the right site of what we were looking for. From the test driving to the actual buying process, he was with us each step of the way. Very knowledgeable and willing to answer every question we had. We understand why they call it “Courtesy” Buick. More

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Very professional, a very smooth purchase, Steve is really helpful, giving us very detailed information. really helpful, giving us very detailed information. More

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Great dealership, very easy to work with. Was in and out of dealership within an hour with my new truck. Was in and out of dealership within an hour with my new truck. More

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Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, Josh, initially provided us with information on our first visit and we found him very knowledgeable and helpful. When I entered the building, I was looking for Ari, the General Sales Manager, who has always been our Go-To person, ever since we purchased our first car from him in 2017, however, Ari was unavailable because he was with another customer. Josh saw me walking around and looking at cars and reached out to me and asked if I had any questions. He proceeded to explain the features on the GMC Acadia Elevation, which I eventually purchased. He will be a great salesperson also. Additionally, the Finance Officer, Michelle, was very friendly and personable and she made the paperwork appear to be an easy process for her. I give this dealership high marks because I visited several dealerships prior to purchasing a new car and I returned to the dealership where we have always felt valued. More

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The process was easy from start to finish. Arash Ghaeli was helpful and found me the car I wanted. We were able to put the deal together over the phone and via text which worked great for me a Arash Ghaeli was helpful and found me the car I wanted. We were able to put the deal together over the phone and via text which worked great for me and my busy schedule. Once we agreed to terms, I was only at the dealership for an hour to sign everything. Great job Arash!!! I highly recommend him and the dealership. More

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I found this Dealership to provide great customer service from start to finish. They follow up and follow through with the process. I am happy with my purchase and will recommend with high praise. I was esp from start to finish. They follow up and follow through with the process. I am happy with my purchase and will recommend with high praise. I was especially impressed how the Sales Mgr. Walt took the time to come over and check on me. Matt and Mickey were also great! More

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