Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
132 Reviews
5.0

132 Reviews

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132 Reviews of Michelle Lauersdorf

December 15, 2025

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Employee Rating

It was a good overall experience The people were pleasant and courteous nice atmosphere Curtis people More

by henry.mynhier
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody, Arash GHAELI

December 14, 2025

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Superior service,the entire team was great to work with. From start to finish the process was seamless. More

by S Hicks
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton, Ari LeBlanc

December 11, 2025

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Easy in and out for lube and tire rotation. Professional and made me feel like a valuable customer. Checking out was quick and car ready in an hour. More

by Tilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton, Frank Moody , Cameron Njuguna

Dec 12, 2025

Courtesy Buick GMC responded

Hi Tilly, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2025

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I drove from the SE coast of NC to pick up my truck. The process was simple, straightforward, and fast. Arash Ghaeli was superb! Knowledgeable and treated me as if I was his only client. Thank you! More

by Support
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

November 25, 2025

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Great service, very knowledgeable and friendly staff took care of us the moment we walked in the door. More

by dougdittmer293
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Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Nov 26, 2025

Courtesy Buick GMC responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

November 17, 2025

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Service was excellent, speedy and everything as advertised. Salesman was second to none and went through vehicle perfectly. More

by rick.stringer
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 18, 2025

Courtesy Buick GMC responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Courtesy Buick GMC we are always striving to do better than your last visit.

November 09, 2025

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Employee Rating

Steve was a huge help in purchasing my new Yukon Denali XL. The whole process was very smooth and easy. More

by chandracapers2021
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus

Nov 12, 2025

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

November 07, 2025

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Employee Rating

Great experience overall! Coming from a few hours away I was skeptical about the old bait and switch tactics of years gone by in the car industry. That’s not the case here at More

by Bmf79
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Frank Moody, Arash GHAELI , Josh Sales

Nov 09, 2025

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 03, 2025

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Arthur and the staff did a fantastic job selling me my first truck . Very knowledgeable and made the buying process easy . More

by timkynard
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Frank Moody

October 30, 2025

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Employee Rating

Are sales person Arash is the best got is in our new car in less then 1 half. The transaction was smooth best dealership to get a GMC. More

by karla.ramirez11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2025

Courtesy Buick GMC responded

Hello, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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