Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
144 Reviews
5.0

144 Reviews

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144 Reviews of Michelle Lauersdorf

February 19, 2026

Dealership Rating
Employee Rating

Customer service was amazing. GM sits at front desk to greet all. Our sales rep Josh was friendly, knowledgeable and patient. Would highly recommend. All steps were efficient. More

by Leroy Lillian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Duffy Baker III, Frank Moody , Josh B

Feb 21, 2026

Courtesy Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

February 17, 2026

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Everyone at Courtesy was great to work with. Arash was a wonderful salesman. Great job! More

by Tim Cornelius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Feb 19, 2026

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

February 14, 2026

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The salesman was very courteous, and also he made sure he gave a good demonstration of the vehicle. More

by richardhaines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton

Feb 18, 2026

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 06, 2026

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We have just purchased our third vehicle from Stuart Singleton. Easy transaction, he goes above and beyond to please! More

by Kathy K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton

Feb 11, 2026

Courtesy Buick GMC responded

Hello Kathy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2026

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Employee Rating

I have purchased 3 vehicles from this dealership over the past 15 years. It’s nice to see familiar faces and deal with those you know. Our purchase experience was very good. When it’s time to trade again I’m More

by Gordie
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Frank Moody

Jan 28, 2026

Courtesy Buick GMC responded

Hi Gordie, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 23, 2026

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Employee Rating

Awesome service from the very start! Then continued on beginning to end. A+ rating in my book! More

by buckslayer423
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc , Joshua Berrios

Jan 27, 2026

Courtesy Buick GMC responded

Hi, thank you so much for the positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2026

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Employee Rating

Knowledgeable/Customer-Focused/Informative in every area of the sale/Work with you to get where you need to be financially/If everyone could be this easy to deal with, everyone would always be satisfied. Th More

by Bright Hope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Hoon, Frank Moody

Jan 23, 2026

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 21, 2026

Dealership Rating
Employee Rating

Understood needs matched with appropriate car and coordinated reasonable trade. Professional salesman and finance specialist made it clear and very easy More

by Ace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus, Frank Moody

Jan 23, 2026

Courtesy Buick GMC responded

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Jan 26, 2026

Ace responded

20 plus years as a customer....reason one comes back

January 14, 2026

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Employee Rating

Wonderful and friendly staff. They all went above and beyond for our entire visit and sales process. 10/10 would recommend and will do business again! More

by amye972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Arash GHAELI

Jan 15, 2026

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

December 26, 2025

Dealership Rating
Employee Rating

Everything was good. Our salesperson was very knowledgeable and explained everything well. He was very helpful with the whole transaction. More

by jane_36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc , Joshua Berrios

Dec 28, 2025

Courtesy Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

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