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Michelle Lugo
Michelle Lugo at Hatch Toyota
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Michelle Lugo

Product Specialist

Hatch Toyota

1051 Automall Pkwy
Show Low, AZ 85901

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4 Reviews

Dealership Experience

6 yrs, 9 mos

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4 Reviews

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4 Reviews of Michelle Lugo

July 07, 2020

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Employee Rating

"My daughter just purchased a Jeep from hatch Michelle..."

- Ediehoskins

My daughter just purchased a Jeep from hatch Michelle Lugo. She was very professional and funny at the same time. She answered all our question I would recommend her.

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Recommend Dealer
Yes

July 04, 2020

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Employee Rating

"2020 Highlander"

- dwalters

Each Hatch Toyota representative in whatever capacity acted in a professional, courteous, friendly knowledgeable behavior. Michelle Lugo was very efficient in helping me to choose the right vehicle for my environment and for her time in helping me know more about the 2020 Highlander after I had already purchased it. She is an A Class Sales rep and human being a bonus to Hatch Toyota! Kris Kobold, another star on this amazing team, had me in and out quickly with a great sense of humor. Maria Beltran, Logan Brewer, Mike Marburger, Bob Genet and Antonio Fererico all shined brightly in making a trip to Hatch Toyota a very pleasant experience! I highly recommend buying from their All-Star Team!

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Overall Experience
Recommend Dealer
Yes

December 31, 2019

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Employee Rating

"Don't deal with this dealer they lie to you Michelle..."

- bbpalmaone

Don't deal with this dealer they lie to you Michelle sales person lied to me had me produce a down payment that she told me to get told me l was approved if I got it , I did and drove back the hour it takes me to get there. When I got there I was told I need more money. I've dealt with shady dealers before but HATCH TOYOTA OF SHOWLOW AZ BY FAR THE WORST THANKS SALESPERSON MICHELLE

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Overall Experience
Recommend Dealer
No

Other Employees Tagged: William Payne

Dec 31, 2019

Hatch Toyota responded

We apologize for the bad experience you had with our store. Our General Sales Manager will be reaching out to you. If you would like to call him he number is 928-537-5755 ask for Bob Genet GSM. I will forward him a copy of your review to address with his team so it doesn't not happen again.

December 13, 2018

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Employee Rating

"This place is worst I have ever seen."

- Not happy

Don’t trust this place. They don’t even check out the used cars they sell. Once the ink is dry on the paperwork they don’t care about you. If you try to contact Seth Gaston to get help good luck. He has staff screen all his calls. If you are not from this area or a family friend he will never call you back. If their lips are moving they are lying.

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Overall Experience
Recommend Dealer
No

Other Employees Tagged: Bob Genet, Chris Stearns, Seth Gaston, Logan Brewer

Dec 14, 2018

Hatch Toyota responded

We are sorry to hear about your experience. What is a good contact number for you? We would like to resolve any issues you might have. Thanks

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