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Michelle Reed
Michelle Reed | Page 4
Customer Relations Manager
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
36 Reviews
I have been with Cortese since 2007. I am very spontaneous, I enjoy meeting new people, shopping and spending time with people that leave an impression on my life. I have a Yorkie (Remy).
Read moreDealership Experience
19 yrs, 5 mos
Industry Experience
19 yrs, 5 mos
Languages Spoken
English
36 Reviews
Write a Review
36 Reviews of Michelle Reed
February 02, 2024
This was my first trip into the Service Dept. I was treated with respect and a big smile. The problem is somewhat elusive but they did a extensive search to find the correct solution. The check - I was treated with respect and a big smile. The problem is somewhat elusive but they did a extensive search to find the correct solution. The check - in and check out was quick and painless plus the machine was just as clean inside as when I dropped it off. That was always a sore spot with a competitive brand, big name, local dealership that I purchased from in the past. They have my full trust the machine will be repaired 110 % as this Dealership has a long-standing history of satisfaction in Rochester. More
by Stazz
Verified CustomerOther Employees Tagged: Chris Dunkleberger, Gary Alger, Anna Moretti, Kevin McGinnity , Mike Nazzaro Service Adviser,
January 15, 2024
Always have a great experience with everyone in this dealership, whether it is sales or service. dealership, whether it is sales or service. More
by Pacifica
Other Employees Tagged: Anna Moretti , Richard Godar, Bob Balon
December 20, 2023
I would not cecommned the is place to my enemies or my friends.. I had a horrible experience when they fixed my car which was in an accident. I went for a collision repair and left with a broken drive sha friends.. I had a horrible experience when they fixed my car which was in an accident. I went for a collision repair and left with a broken drive shaft and a ruined transmission. The staff covers for each other and even will lie to cover up things. Please be diligent when you go there and get as much as you can in writing they refused to give me paperwork on the repairs they completed. So at the end of the day it's their word against mine. More
by Mparadise2181973
Other Employees Tagged: Mike Sevice
December 15, 2023
The staff in the service department at Cortese are wonderful! They provide great communication and are up front with their services - there are never any surprises when I go to pick up my car. wonderful! They provide great communication and are up front with their services - there are never any surprises when I go to pick up my car. More
by stephaniepilat82
October 07, 2023
Excellent quick and easy vehicle purchasing. They even had our vehicle all ready to go knowing that we were coming from a longer distance away. They even had our vehicle all ready to go knowing that we were coming from a longer distance away. More
by Chris
Other Employees Tagged: Chris Dunkleberger, Anna Moretti
September 07, 2023
Excellent buying process from start to finish. Very happy with my 23 Jeep Compass. I will certainly purchase from Cortese again! Very happy with my 23 Jeep Compass. I will certainly purchase from Cortese again! More
by Shawnms84
Other Employees Tagged: Derek Bridges , Ray Brzezinski
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