Michelle Rice
Michelle Rice at Volkswagen of Duluth
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Michelle Rice

Business Manager

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Michelle Rice

April 27, 2024

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Excellent service all around. Sale experience felt so supportive. Anjay did an excellent job listening to our needs and desire for a vehicle and was able to show us all the opti More

by chris.huntelectric
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Recommend Dealer
Yes

April 27, 2024

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I appreciated the availability of the staff and the professionalism. I liked the shirt and hat I got as well. More

by Kdejavu777
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Recommend Dealer
Yes

April 25, 2024

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My son received all the information he needed for the best vehicle to purchase. Very knowledgeable staff. More

by sdiearijohnson
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Recommend Dealer
Yes

Other Employees Tagged: Serina Sprecco, Keaton Gressman

Apr 25, 2024

Volkswagen of Duluth responded

That's wonderful to hear! We're thrilled that we could provide all the necessary information for your son to make an informed decision on his vehicle purchase. Our team strives to ensure every customer feels confident and knowledgeable about their options. If there’s anything more we can do to assist, please don’t hesitate to reach out. Thank you for choosing us and trusting our team!

April 23, 2024

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This is my second purchase from VW of Duluth and, although the first experience was enough to bring me back, this experience was even better. Everyone at VW Duluth is friendly, knowledgeable and acco More

by Paige
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Keaton Gressman

Apr 25, 2024

Volkswagen of Duluth responded

It's fantastic to hear that your experiences with us have not only met but exceeded your expectations! We aim to make each visit better than the last, and it's great to know we're succeeding. Your loyalty means the world to us, and we're so glad you've had positive encounters with our team, especially with Michelle Rice. I'll make sure to pass along your kind words to her and the rest of our staff. Thank you for choosing VW of Duluth once again, and we look forward to serving you in the future!

April 23, 2024

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It's great that the staff members are making an effort to explain everything and assist with any needs. More

by zhangwenqing
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Volkswagen of Duluth responded

Absolutely, we believe that a well-informed customer is a satisfied customer. Our staff is dedicated to making sure everyone understands their options thoroughly and gets all the help they need. It’s fantastic to know that their efforts are making a positive impact! If there's anything more we can do or any further questions we can address, please feel free to let us know. We’re here to help!

April 23, 2024

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Best car buying experience I’ve had to date. Anjays knowledge and enthusiasm of VW cars was very much appreciated. Michelle’s humor and knowledge made the reality part of buying a new car (fina More

by Zifko21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anjay Lindgren

Apr 23, 2024

Volkswagen of Duluth responded

Thank you so much for sharing your wonderful experience with us at VW of Duluth! We're thrilled to hear that Anjay's passion for VW cars and Michelle's expertise in finance helped make your car buying journey both enjoyable and informative. We aim to create a welcoming atmosphere for all our customers and are glad you felt well taken care of. Welcome to the VW of Duluth family! Rest assured, we are here to support you throughout the life of your car. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new VW and happy driving!

April 12, 2024

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I could not have asked for a better experience than what I had with Serina. She understood that I was the one buying and not my husband, and listened to me and looked to him for his thoughts when I did. A f More

by katielarsondc
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Recommend Dealer
Yes

Other Employees Tagged: Serina Sprecco

Apr 12, 2024

Volkswagen of Duluth responded

Hello, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Serina at VW of Duluth. It's fantastic to know that she respected your role as the primary buyer and provided the attentive, inclusive service we strive for. We're also delighted that your experience stood out positively from other dealerships. Your recommendation, especially to other women, is the highest compliment we could receive. We look forward to welcoming you and anyone you refer to us in the future. Thank you for choosing VW of Duluth, and we hope to serve you again soon! Best regards, The Team at VW of Duluth

April 11, 2024

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Excellent customer service, the entire staff was willing to work with us and find the perfect vehicle. They were also very knowledgeable and ready to compete for my business. I would encourage anyone lookin More

by rdanielson3
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Serina Sprecco, Keaton Gressman

Apr 12, 2024

Volkswagen of Duluth responded

Hello, Thank you so much for your glowing review! We are delighted to hear that you received excellent customer service from our team at VW of Duluth. It's great to know that our staff was helpful and knowledgeable, working diligently to find the perfect vehicle for you and willing to compete to earn your business. Your endorsement means a lot to us, and we appreciate your recommendation to future customers. We look forward to seeing you again and assisting anyone you send our way. Thank you for choosing VW of Duluth! Best regards, The Team at VW of Duluth

April 10, 2024

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Andy is the best! Highly recommend him. Great personality and excellent customer service. Great guy. More

by trenteriknobles
Sales Price Transparency
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Recommend Dealer
Yes
Apr 12, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words about Andy! We're thrilled to hear that you had such a positive experience with him. It's always wonderful to know that his great personality and commitment to excellent customer service stood out to you. Your recommendation is greatly appreciated, and we're proud to have Andy on our team. Thank you for choosing us and for your high recommendation. We look forward to serving you again in the future!

April 10, 2024

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Great people, friendly service, neat and clean building. Had exactly what I wanted to get. More

by jacob.a.olson91
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Serina Sprecco, Keaton Gressman

Apr 12, 2024

Volkswagen of Duluth responded

Hello, Thank you for the wonderful review! We're thrilled to hear that you found our team to be great and our service friendly. It's also great to know that our facilities met your expectations in cleanliness and organization. We're delighted that we had exactly what you were looking for! Your feedback is very much appreciated, and we look forward to serving you again in the future. Thank you for choosing us! Best regards, The Team

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