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Mick Schott
Mick Schott at Toyota of Rockwall
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Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
668 Reviews
4.7

668 Reviews

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668 Reviews of Mick Schott

April 30, 2025

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Employee Rating

Well organized, friendly staff. Wait time was reasonable. My car was well taken care of. More

by irenemansoaddai2404
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Recommend Dealer
Yes
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Apr 30, 2025

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 30, 2025

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Very welcoming and efficient service staff and department. Kept me informed each step of the way. More

by j9hack
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Apr 30, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

April 29, 2025

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I arrived to get an oil change in the afternoon and got right in was all done within one hour. The price was discounted 50% for my oil change and that made me very very happy. More

by Sandywilson5500
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2025

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Employee Rating

Toyota of Rockwall provides excellent service as always. Very courteous and kept me informed during the entire service call. More

by tgmoore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Apr 29, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 28, 2025

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Employee Rating

Great service Great people easy to communicate with and understand what your car needs and when More

by andysracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Apr 28, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 28, 2025

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My first time purchasing a toyota car and I am very impressed, customer service here is GREAT Gabriel help us alot to get the deal we need it. More

by Quintero.padilla23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, JEFF LAND, Gabriel Williams , Maria from finance.

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Apr 28, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 26, 2025

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They start when I arrived,changed the oil in half an hour,good job!cleaning rest area. More

by goodmindgoodfind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Apr 26, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 25, 2025

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Employee Rating

In and out service. Great service and quality people. Willing to return again for next service More

by dptdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Apr 25, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2025

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Employee Rating

I had opportunity to meet service manager on service drive. A service technician was very professional and repeated my request to ensure he knew my needs. The services were completed in a timely manne More

by everettdearly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw

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Apr 24, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

April 23, 2025

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Employee Rating

It was great and the time was less than expected. Plus I didn’t have my morning coffee and I was able to drink some good coffee over there. Thanks More

by enitthdevoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Report | Print
Apr 23, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

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