Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
792 Reviews
4.7

792 Reviews

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792 Reviews of Mick Schott

January 02, 2026

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Kawa is great and always takes care of my service appointments with integrity and professionalism. More

by Brad@bloomfieldhomes.net
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Kawa

December 31, 2025

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We have found that this dealership has provided excellent work with the minimum amount of time spent waiting for the vehicle to be serviced. More

by ewfloyd
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 31, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

December 21, 2025

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They was very help and had my car done super quick. Carl was absolutely wonderful with keeping me updated on the progress with my car. More

by crystalandallyson
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Carl

Dec 21, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

December 19, 2025

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Great service as expected. Wait time was not long, within2 hours.. Requested additional service and was completed within 15 minutes. Toyota of Rockwall has been servicing and m More

by tpdumas531
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Recommend Dealer
Yes
Dec 19, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2025

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I had a great experience. Great communication and service. I will definitely be coming back for future services on my truck. More

by Kc7ujd
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 11, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2025

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I bought my Sienna here in 2017, and I've always brought it back here for service. The people are professional and friendly, and they have a large, comfortable waiting area with good coffee and other ameni More

by km55
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Recommend Dealer
Yes
Dec 11, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 09, 2025

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My service visit wasn't up to expectations this last time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said th More

by toyota15
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Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 12, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns.

December 09, 2025

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This location was very fast and efficient. It did not take them long to do my oil change. I would like to see a free soda machine in the customer awaiting area lobby. Patt Lobb Toyota in McKin More

by targetman1065
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Recommend Dealer
Yes
Dec 09, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

Dec 09, 2025

targetman1065 responded

No problem! I will be back soon AND HOPEFULLY you would have installed that free soda machine for your customers on the flabby area like Patt Lobb Toyota McKinney has! Don’t let Patt Lobb OUT DO yall!!!

December 09, 2025

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Everyone is so friendly and helpful. They answer your questions and treat you like a friend and not just another customer. More

by patbranson1026
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Recommend Dealer
Yes

Other Employees Tagged: Dontrell Saucier

Dec 10, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 06, 2025

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They communicate effectively and keep to schedule. Waiting time was more estimated, but I understand that sometimes things happens More

by goesene
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Recommend Dealer
Yes
Dec 06, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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