Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
706 Reviews
4.7

706 Reviews

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706 Reviews of Mick Schott

July 01, 2025

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Employee Rating

Quick service performed. Clean lounge and restrooms. It was a pleasant experience. Friendly customer service. More

by slarreinaga
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 01, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2025

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The service was great all around. The wait was not bad at all. Everyone was very friendly in the service department. More

by KIMOTAL78
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2025

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Everyone was super professional and helpful. They continued to keep me updated on the progress of my repairs. I feel like the prices were fair, and it’s nice to know that the dealership like tha More

by beggsrichard
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 26, 2025

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Thank you for being patient enough to schedule me a last minute appointm to get me in a oil change after leaving work More

by tinachap12345
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2025

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2025

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It was a great experience. A young lady came and checked on me twice. Very nice staff all around. More

by biancamunoz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 26, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 24, 2025

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Employee Rating

I needed a replacement key fob for my Toyota Highlander. The parts lead confirmed the items were in stock and they booked my service appointment. Once I arrived, Mick carefully explained how the process wou More

by charlottelogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 24, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 23, 2025

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Employee Rating

My Highlander broke down at 5:30 Friday evening and Mick stayed after 6 to check me in. Saturday they diagnosed the problem and ordered the replacement part. They promised me it would be ready at noon on Mo More

by Maytreerd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 23, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

June 22, 2025

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I’m relatively new to this dealership as I have had Hondas for many years. The waiting area is very nice. I like the fact that they text you updates on your car’s status and give you a very accurate ap More

by lisalisa_75032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 22, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

June 22, 2025

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Employees were friendly, respectful, helpful, energetic, courteous, forward looking. I was updated how long more I may be waiting, thus I was not bored. I’m grateful for their wonderful service. and thank More

by Taye.abebe
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 22, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 20, 2025

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Employee Rating

Service was good, I have no complaints, thank you for keeping my car up to date More

by kirsten.l.mba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 20, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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