Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
765 Reviews
4.7

765 Reviews

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765 Reviews of Mick Schott

October 20, 2025

Dealership Rating
Employee Rating

They were very knowledgeable and helpful. On time and took care of all my issues. Will visit again. More

by mlafever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 20, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2025

Dealership Rating
Employee Rating

Had a great experience here at Toyota rockwall, was informed and helped with the things my truck needed. And wait time was excellent More

by leobardo.rdz03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 19, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

October 17, 2025

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Employee Rating

Carl is the best advisor I have ever had including Mercedes. He is so professional and provides the best service possible for all his clients! More

by Washingtac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw

Oct 18, 2025

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2025

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Employee Rating

Every efficient. Honest about what needed to be done. Loved the car wash. Will come back More

by jwd2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 16, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

October 11, 2025

Dealership Rating
Employee Rating

The maintenance department is wonderful. All the customer comforts worked. There was even fresh baked cookies. More

by Carpwes65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 11, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

October 10, 2025

Dealership Rating
Employee Rating

Mick is awesome ! ! He’s very professional and very knowledgeable I would highly recommend Toyota if Rockwall More

by summerprice5670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Summer

Oct 10, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

October 08, 2025

Dealership Rating
Employee Rating

Handled my car work in a timely and profession manner. Would recommend the dealership to others. More

by sally.magee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 08, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

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Employee Rating

Service was fine but you keep harassing me with emails and texts. Here’s your review. More

by stephen.newman22
Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Lonnie Wade

Oct 07, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. Please reach out to us directly to let us know the best way to contact you, and we will reach out.

October 02, 2025

Dealership Rating
Employee Rating

I dropped my car off Friday afternoon around 4 PM. It took about 10-15 minutes for someone to come check me in (I had an appointment). From there I was assigned Mick as the Service Rep. I felt that More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

October 02, 2025

Dealership Rating
Employee Rating

quick, easy, and professional! The team greeted me right away and got the process started without issue. More

by flores.raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Oct 02, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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