Mick Schott

My service visit wasn't up to expectations this last time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said th time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said that I didn't have enough time for them. At two hours and fifteen minutes, I asked about my vehicle, and they were able to give it to me within a few minutes. I HATE being pressured to trade in or sell my car to you when I'm getting service. You have done that a few times. Lastly, whoever drove my car moved the seat, mirrors, steering wheel height, and left my brights on. All the adjustments seem excessive to drive the short distance into the service bay. More

by toyota15 Verified Customer Verified Customer

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This location was very fast and efficient. It did not take them long to do my oil change. I would like to see a free soda machine in the customer awaiting area lobby. Patt Lobb Toyota in McKin It did not take them long to do my oil change. I would like to see a free soda machine in the customer awaiting area lobby. Patt Lobb Toyota in McKinney has one and it makes waiting and the whole experience much better!! More

by targetman1065 Verified Customer Verified Customer

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Everyone is so friendly and helpful. They answer your questions and treat you like a friend and not just another customer. They answer your questions and treat you like a friend and not just another customer. More

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They communicate effectively and keep to schedule. Waiting time was more estimated, but I understand that sometimes things happens Waiting time was more estimated, but I understand that sometimes things happens More

by goesene Verified Customer Verified Customer

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Miss Kasey provides good costumer service. She is pleasant to deal with and get the service done to the vehicle quickly. She is pleasant to deal with and get the service done to the vehicle quickly. More

by ramirezrubn Verified Customer Verified Customer

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Good conde and good people yo lo recomendaría a toda la gente Pk es muy profesional y mucha attention creo que volvería por allí gente Pk es muy profesional y mucha attention creo que volvería por allí More

by tires63 Verified Customer Verified Customer

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Toyota of Rockwall is always well kept and cleanly. The employees are always friendly, nice, and helpful. The employees are always friendly, nice, and helpful. More

by CITYFLARECREATIONS Verified Customer Verified Customer

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The usual good service and friendliness. In addition, the coffee and the cookies area valuable part of the service. In addition, the coffee and the cookies area valuable part of the service. More

by JOHNANDJANIE Verified Customer Verified Customer

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My experience for auto repair at Toyota of Rockwall, working with service guy Mick Schott, was exceptional. I have not always had a good experience at this dealership, but working with Mick was like a b working with service guy Mick Schott, was exceptional. I have not always had a good experience at this dealership, but working with Mick was like a breath of fresh air. Thanks Mick.. More

by b_mccuin Verified Customer Verified Customer

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Every time I've brought my Prius in for maintenance, I receive a friendly greeting and excellent service. receive a friendly greeting and excellent service. More

by mhouse1 Verified Customer Verified Customer

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