Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
800 Reviews
4.7

800 Reviews

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800 Reviews of Mick Schott

January 25, 2026

Dealership Rating
Employee Rating

Excellent Service. Prompt, Professional and friendly. I always Walkin and get my service done just in time. In fact, service center folks call and remind the custom More

by mdraza007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 25, 2026

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

January 24, 2026

Dealership Rating
Employee Rating

Excellent service. Friendly service rep. Vehicle was serviced very quick and washed. Thanks for the help. More

by wfinney4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Not sure

Jan 24, 2026

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 23, 2026

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Employee Rating

I really appreciate the honesty and transparency and friendliness of the service advisors! I appreciate the facility amenities for families and friendly customer service. I would wish next time that the More

by noellezettas103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 23, 2026

Dealership Rating
Employee Rating

Everyone I spoke with was very friendly and helpful! Their service department is top notch! They do their best to get your car serviced quickly and safely as possible! More

by marjie97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 23, 2026

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

January 21, 2026

Dealership Rating
Employee Rating

The reason I continue to use the Dealership is because of MIC. He is the best. If you lose hime I am done. BTW I have purchased 3 vehicles from your company over ther lasst 15 years. More

by MEM32656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

January 15, 2026

Dealership Rating
Employee Rating

The dealership is always amazing and provides top notch service! They have a great team! More

by cvpangburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 15, 2026

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2026

Dealership Rating
Employee Rating

They are very nice and helpful to my concerns and flexible with the time when I needed to get done early. More

by ASTLEYCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

Dealership Rating
Employee Rating

Service is done on a timely manner. staff is pleasant and surroundings is clean. Keep it up More

by Afreca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jan 11, 2026

Toyota of Rockwall responded

Afreca, thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

January 02, 2026

Dealership Rating
Employee Rating

Kawa is great and always takes care of my service appointments with integrity and professionalism. More

by Brad@bloomfieldhomes.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Kawa

Jan 02, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2025

Dealership Rating
Employee Rating

We have found that this dealership has provided excellent work with the minimum amount of time spent waiting for the vehicle to be serviced. More

by ewfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 31, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

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