Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
777 Reviews
4.7

777 Reviews

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777 Reviews of Mick Schott

November 28, 2025

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Employee Rating

Every time I've brought my Prius in for maintenance, I receive a friendly greeting and excellent service. More

by mhouse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

November 27, 2025

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I had a wonderful experience taking my car to service at Toyota of Rockwall. It reminded me of the good times of efficiency and niceness. I was promptly assisted on arrival, even though I was a little earl More

by rosavelia.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Another Mike and other that I don't remember

Nov 27, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

November 26, 2025

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Thank you Melvin for your kindness and patience throughout the process of my purchase of the Rav4. You were very accommodating and very knowledgeable about each of the vehicles we looked at and tes More

by linda.reynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melvin Benjamin

Nov 26, 2025

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 25, 2025

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Randy was excellent! I had an issue which caused me to return, and Randy took care of a matter of two minutes. More

by renepantojajr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy

Nov 25, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

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Employee Rating

Very please with the service and making appointment was very easy. Thank you Samantha. Thank you Kawa for your service!! More

by Hadis
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Kawa Yahia

Nov 20, 2025

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 13, 2025

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Maria and Isaiah Did an excellent job on sales and explaining in detail on paperwork More

by charlesharper460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ISAIAH AYALA

Nov 13, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 13, 2025

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Employee Rating

Mick is great and always makes sure that we are taken care of, and also thoroughly explains what work was performed on our vehicle. More

by elliothoward66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

November 09, 2025

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Employee Rating

I have a 2005 Lexus and it’s been serviced in Dallas ever since until this month, I did not want to drive to Dallas just to have it serviced for an oil change again and whatever else you needed-Toyota of Roc More

by katmansfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

November 06, 2025

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I have always received courteous and professional service at this dealership. They have always been clear about service issues. More

by JEFF3530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2025

Dealership Rating
Employee Rating

My technician was very helpful and worked with me to get the car back on the road More

by tyroneburnett
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw

Nov 04, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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