Mick Schott | Page 3

Service reps friendly, knowledgeable and efficient. Kept me informed throughout the service process. Wait area is comfortable and work was completed in short order. Kept me informed throughout the service process. Wait area is comfortable and work was completed in short order. More

by lmcdanielgolf Verified Customer Verified Customer

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Great experience and friendly staff. Clean facility and enjoyed the coffee and cookies. Thank you team! Clean facility and enjoyed the coffee and cookies. Thank you team! More

by jordanw1 Verified Customer Verified Customer

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I highly recommend them; the staff is friendly, the service is good, and above all, the reception areas are very clean. service is good, and above all, the reception areas are very clean. More

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Incredible and fast service, also the service and care of the customer attention department. The only inconvenience it is the auto is washed but not dried the customer attention department. The only inconvenience it is the auto is washed but not dried More

by mireyesjesus Verified Customer Verified Customer

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I really LOVE this dealership and the customer service thats provided. I live in Paris but I choose Rockwall Toyota instead of my local dealership. I will definitely buy my next car from them also! thats provided. I live in Paris but I choose Rockwall Toyota instead of my local dealership. I will definitely buy my next car from them also! More

by yapetihall Verified Customer Verified Customer

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I regularly take our Sequoia to Toyota of Rockwall for service and have always had a good experience with them. They are upfront about what service needs to be done and how much it is going to cost before service and have always had a good experience with them. They are upfront about what service needs to be done and how much it is going to cost before they start the work. The service advisors I have worked with have always been helpful and keep me updated while the vehicle is being serviced, which I really appreciate. One thing I especially like is that there are no surprises when it comes to the bill. What they quote me when I drop off the vehicle is what I end up paying. I have never felt like they were trying to upsell unnecessary services. They explain what they are going to do and let me know the cost upfront. They have always done a good job on our Sequoia, and I haven't had any issues with the vehicle after service. Overall, I've been very happy with their service department and will continue taking our Sequoia there. More

by R907709r Verified Customer Verified Customer

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Toyota rockwall is the place to be, experienced techs and service advisers are exceptional.Mick takes you through the steps and gives detailed advice and information👍. service advisers are exceptional.Mick takes you through the steps and gives detailed advice and information👍. More

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As a family we had a great experience. Layla our sales person was lovely and very helpful. Emeer the floor manager was also very welcoming. We got the car we wanted at a price that worked Layla our sales person was lovely and very helpful. Emeer the floor manager was also very welcoming. We got the car we wanted at a price that worked for us. The kids play area was also a game changer for our children. Thank you. More

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Me and my Wife pulled into the Sevice bay. Her car was ready for pick up, mine had a appointment. Got out of truck and waited for almost 10 min before my Wife said I'm going inside because no Her car was ready for pick up, mine had a appointment. Got out of truck and waited for almost 10 min before my Wife said I'm going inside because nobody is coming out More

by jms62703 Verified Customer Verified Customer

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Mick Schott was excellent in working with me. Everything went well EXCEPT when the driver pulled my car up from the second wash and knocked over a soft drink can onto the driver's door threshold Everything went well EXCEPT when the driver pulled my car up from the second wash and knocked over a soft drink can onto the driver's door threshold - actually a tiny incident, but you need... It didn't really require anything but acknowledgement... Keep excelling in the Service Department! More

by tom@strohmeiercpa.com Verified Customer Verified Customer

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