Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 24

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

June 18, 2025

Dealership Rating
Employee Rating

Very efficient and friendly staff! Wait time was actually early. Restrooms are very clean with private stalls! I will continue to have my Lexus serviced there! More

by LynnFLowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel

Jun 19, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 18, 2025

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Employee Rating

Staffs were professional and friendly. I got my car serviced and I would recommend this location. More

by jextras1989
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 18, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2025

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I appreciate the hospitality a d the quickness of the shop. Ty for getting the job done in a timely manner More

by manlpz30
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 16, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 11, 2025

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Appointment went as expected. Was all nearly painless. Nice facility. Close to eject I live More

by tckfj
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Recommend Dealer
Yes
Jun 11, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2025

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Good customer service with a quick waiting period. I will definitely recommend this dealership to others More

by philmlip
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 10, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 10, 2025

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Employee Rating

Courteous, polite and clean. Service was explained and using the text app outstanding on timing - thank you again for on time and excellent service. More

by bretncyndiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Lonnie Wade

Jun 10, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

June 08, 2025

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This is by far the best and fastest dealership for service around. Would highly recommend to anyone. More

by derekhawthorne16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 08, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2025

Dealership Rating
Employee Rating

I waited almost a hour for an oil change never got a answer about sensor More

by cooperkyle
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 11, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, Kyle, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 07, 2025

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Employee Rating

Everyone was professional and courteous. Service Advisor was great. Toyota of Rockwall is fantastic. Staff is fantastic. More

by tdarter80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 06, 2025

Dealership Rating
Employee Rating

The overall service was good. I had an appointment for an oil change, and the wait time was about an hour. I had a coupon which they honored which was great. However, when I went More

by rosebutler777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 06, 2025

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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