Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 25

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

May 31, 2025

Dealership Rating
Employee Rating

They didn’t text me about updates nor even told me when my car was ready for pick up More

by fannypaccot9333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 04, 2025

Toyota of Rockwall responded

Thank you for bringing this to our attention, Fanny, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 31, 2025

Dealership Rating
Employee Rating

Mostly good! Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I pick More

by kandsmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jun 01, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 30, 2025

Dealership Rating
Employee Rating

Everyone was friendly and professional. While my vehicle was there updated frequently. Thanks appreciate Mick. More

by Sweetie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 27, 2025

Dealership Rating
Employee Rating

Mick is the man! Great service, I only use Mick for my Toyota service advisor More

by reynahunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl David

May 27, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 25, 2025

Dealership Rating
Employee Rating

The service I received at Toyota was excellent. From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready More

by maprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

May 26, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 23, 2025

Dealership Rating
Employee Rating

I felt well taken care of, even had a small request that was met without question. More

by aaroncblitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

May 23, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 17, 2025

Dealership Rating
Employee Rating

Service department did an outstanding job with my oil change. It was super fast and efficient. Very friendly staff as well. More

by ddobski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

May 17, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 16, 2025

Dealership Rating
Employee Rating

Cunstant was great. Cashiers refused to to give copies of signed documents( with hate filled attitudes) mechanics did not completes repairs. I do not trust this dealers More

by melbaj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 16, 2025

Dealership Rating
Employee Rating

Fast service and on time Did what I wanted and informed me of any maintenance needs. More

by mcbridec79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel

May 16, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 14, 2025

Dealership Rating
Employee Rating

The dealership was clean and inviting, very helpful on my older car, work was done in a very professional way. More

by tommytrain27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

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