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Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 7

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

June 25, 2026

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Employee Rating

The place seemed more like a country club than a dealership!! I was very impressed with the Customer Service!!! More

by johnkellyspencer
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , I don’t remember his name, but he worked in the gift shop. AWESOME guy!!!

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Jun 25, 2026

Toyota of Rockwall responded

Thank you for noticing our club style atmosphere during your Toyota Camry service. We’re delighted our team could deliver the welcoming experience you mentioned. We look forward to assisting you with your Camry again.

June 23, 2026

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The service at Toyota of Rockwall has always been great. I have been taking my car there for 10 years. Also the coffee is good. More

by cheryl3809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 23, 2026

Toyota of Rockwall responded

Thank you for trusting us with your Toyota for the past 10 years and for the kind words about our coffee. We’re delighted to have earned your loyalty and look forward to serving you again soon.

June 18, 2026

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Needed an oil change. Did an oil change. Got notified of some items needing to keep an eye on for the future with no pressure to do that right away. More

by TBOWEN988
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 19, 2026

Toyota of Rockwall responded

It’s great to know your Jeep Compass received a smooth oil change and that our team could point out upcoming items without any pressure. Thank you for trusting us and we’re here when your Jeep Compass needs attention again.

June 16, 2026

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I’m so THANKFUL this Service Team was there for me in Real time, they are True Experts🙌🏼 Shout Out to Service Advicer Kasey B.❣️ More

by Helen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 16, 2026

Toyota of Rockwall responded

We appreciate your kind words about our team’s expert service. We’re pleased your Kia Rio received immediate support and value the shout out to Kasey. Let us know whenever we can help again.

June 13, 2026

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Easy appointments, got me in quickly. They did not try to upset anything. Will be back for sure! More

by jen_boothe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2026

Toyota of Rockwall responded

Thanks for sharing your experience. We’re glad the team accommodated you promptly and handled your Toyota 4Runner service with ease. Mick and our crew look forward to your next visit.

June 13, 2026

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Technician was excellent- he truly cares about his work and his customers - very knowledgeable explained what was done- great experience! More

by Rich
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 13, 2026

Toyota of Rockwall responded

It’s great to hear our technician’s expertise and clear explanations made your Toyota Corolla service a positive experience. We’re glad you felt cared for and confident in the work performed. We look forward to assisting with any future maintenance.

June 12, 2026

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Easy to make an appointment and excellent service. My service appointment was great. The people are friendly and knowledgeable. More

by pattyleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 12, 2026

Toyota of Rockwall responded

It’s great to hear scheduling was hassle-free and our team was friendly and knowledgeable. We’re glad your Toyota Corolla Cross Hybrid service went smoothly. Thank you for the five-star rating, and we look forward to helping you again.

June 08, 2026

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I always have a great experience at this dealership. Everyone is always friendly and helpful. I never feel pushed to do any service. More

by sandraleighroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 08, 2026

Toyota of Rockwall responded

We’re glad your Toyota Highlander service visits leave you feeling comfortable and never pressured. It’s great to know our team stays friendly and helpful each time. We look forward to taking care of you again.

June 06, 2026

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Employee Rating

Caden was friendly and very helpful, Aubrey a pleasure and Jeff helpful! All in all a great experience More

by kventers
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, Aubrey Price, JEFF LAND, Caden Kent

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Jun 06, 2026

Toyota of Rockwall responded

We’re delighted that Caden, Aubrey and Jeff provided friendly, helpful service during your new Toyota RAV4 purchase. Please let us know if there’s anything else we can do for you in the future.

June 03, 2026

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I believe the dealership strives to take care of it's customers. They took my car in for oil change on time and did it in a timely manner. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Print
Jun 06, 2026

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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