Miguel Mazaba
Miguel Mazaba at Russ Darrow Metro Mazda
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Miguel Mazaba

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Miguel Mazaba

April 30, 2025

Dealership Rating
Employee Rating

They were quick to get me in for an appointment, very friendly, professional, and kept me informed about the oil change process. I'll definitely be back again. More

by rapantr
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

Apr 30, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Well organized and prompt with my questions and completing the service work required. It was comfortable experience and I will be back for more service. More

by snakerichard5
Recommend Dealer
Yes

Other Employees Tagged: DONTARIO PALMER

Apr 29, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 26, 2025

Dealership Rating
Employee Rating

Very easy to make an appointment and they have a nice waiting area. Would definitely go back. Bruce was friendly and helpful. More

by Libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Apr 26, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Right after my oil change I got 1 mine up the road and was stranded on the hwy for an hour waiting for a tow. The service department made it right and fixed the repair but I did hot have a good afternoon. More

by KERIJEWELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, DONTARIO PALMER

Apr 22, 2025

Russ Darrow Metro Mazda responded

Keri, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

April 14, 2025

Dealership Rating
Employee Rating

My service advisor Dontario, was great! Very professional and friendly! Repairs were completed timely and satisfactorily. More

by YVETTE.GRAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dontario Palmer

Apr 14, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

April 10, 2025

Dealership Rating
Employee Rating

I have no complaints. I’m always greeted in a friendly and helpful manner. I receive quick appointments and great service, and the service video always shows what was do More

by gmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Jalen Moore, Nick Mudd , Kevin Cameron

Apr 10, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Wait time is never longer than estimated. Love the snacks and coffee. BRUCE is always fantastic. More

by MDOWODZENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Apr 08, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Got me in out with great service. Love the video of the work being done on the car. More

by KPERRYWI
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick , Kevin Cameron

Apr 08, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

April 02, 2025

Dealership Rating
Employee Rating

Dealer had my car for 2 weeks and couldn't diagnose it, then handed me a bill for 400dollars. Garbage. More

by kevin.t.ziegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kirsten Jones

Apr 06, 2025

Russ Darrow Metro Mazda responded

Thank you, Kevin, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

Dealership Rating
Employee Rating

Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! More

by MARK.BARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Mar 29, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

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