Mihui Kim | Page 3

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with your CRV purchase and ongoing service visits. Your loyalty over the past couple of years means everything to us. It brings us great joy to know that we have earned your trust and that you feel confident recommending Bell Honda to others. We truly appreciate customers like you who choose to return for all their automotive needs. Thank you for taking the time to share your positive feedback with others.

Bell Honda responded

We understand your frustration with feeling that unnecessary services were recommended during your visit. We hear you that the work quality met your expectations, but we take your concerns about our service recommendations seriously. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can better understand what happened during your visit.

Bell Honda responded

Thank you for your wonderful feedback! We are thrilled to hear that our team members went above and beyond to help you drive your car home. It means so much to us at Bell Honda when our staff takes that extra step to ensure our customers have an outstanding experience.

Bell Honda responded

Your positive feedback truly means the world to us at Bell Honda. We are delighted to hear that you found our services exceptional and that our team maintained the high level of professionalism you deserve. It brings us great joy to know that Griffin provided you with outstanding care throughout your experience and that you left feeling completely satisfied. Your happiness is our top priority, and knowing that you would share your positive experience with your loved ones is the highest compliment we could receive. Thank you for choosing us and for taking the time to share your wonderful experience.

Bell Honda responded

We understand how refreshing it can be to work with someone who takes the time to listen and helps you find the right fit. Having the perfect inventory available for your needs makes the experience even better.

Bell Honda responded

We are grateful that your overall experience with us was nearly perfect from start to finish. It's wonderful to hear that you were able to get almost everything you wanted during your visit. We understand your frustration regarding the confusion about the model year of your Honda Civic hybrid sport.

Bell Honda responded

Thank you for your review! We're thrilled to hear that your car buying experience was quick and easy. It's wonderful to know that our team member provided such efficient and friendly service throughout your visit. Making the vehicle purchase process smooth and straightforward is something we take great pride in at Bell Honda.

Bell Honda responded

It's our goal to provide a seamless and transparent experience for every guest, and we clearly missed the mark in your case. Please don’t hesitate to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

Bell Honda responded

We understand your concerns regarding pricing and dealership fees. While market conditions have led to fluctuations in vehicle pricing industry-wide, we strive to maintain transparency and fairness in every deal we offer. We also regret if any part of your interaction with our team came across as anything less than professional and respectful — that’s not the standard we hold ourselves to. Please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

Bell Honda responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team provided such exceptional service and made your visit so positive. It means everything to us when customers feel that we genuinely care about helping them achieve their goals. Your kind words about our team's dedication to making the process smooth and supportive truly brightens our day.