Mihui Kim | Page 4

Bell Honda responded

Your positive feedback truly means the world to us at Bell Honda. We are delighted to hear that you found our services exceptional and that our team maintained the high level of professionalism you deserve. It brings us great joy to know that Griffin provided you with outstanding care throughout your experience and that you left feeling completely satisfied. Your happiness is our top priority, and knowing that you would share your positive experience with your loved ones is the highest compliment we could receive. Thank you for choosing us and for taking the time to share your wonderful experience.

Bell Honda responded

We understand how refreshing it can be to work with someone who takes the time to listen and helps you find the right fit. Having the perfect inventory available for your needs makes the experience even better.

Bell Honda responded

We are grateful that your overall experience with us was nearly perfect from start to finish. It's wonderful to hear that you were able to get almost everything you wanted during your visit. We understand your frustration regarding the confusion about the model year of your Honda Civic hybrid sport.

Bell Honda responded

Thank you for your review! We're thrilled to hear that your car buying experience was quick and easy. It's wonderful to know that our team member provided such efficient and friendly service throughout your visit. Making the vehicle purchase process smooth and straightforward is something we take great pride in at Bell Honda.

Bell Honda responded

It's our goal to provide a seamless and transparent experience for every guest, and we clearly missed the mark in your case. Please don’t hesitate to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

Bell Honda responded

We understand your concerns regarding pricing and dealership fees. While market conditions have led to fluctuations in vehicle pricing industry-wide, we strive to maintain transparency and fairness in every deal we offer. We also regret if any part of your interaction with our team came across as anything less than professional and respectful — that’s not the standard we hold ourselves to. Please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

Bell Honda responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team provided such exceptional service and made your visit so positive. It means everything to us when customers feel that we genuinely care about helping them achieve their goals. Your kind words about our team's dedication to making the process smooth and supportive truly brightens our day.

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your kind words about working with our team member mean a lot to us - we strive to make every service experience smooth and pleasant for our customers. Thank you for taking the time to share your feedback and for choosing us to keep your vehicle running at its best.

Bell Honda responded

It’s disappointing to learn that both credit applications weren’t processed as expected and that you were sent information on a vehicle you had no interest in. That’s not the level of service we aim to provide, and we understand how frustrating this must have been—especially when your experience elsewhere was smooth and hassle-free. Please feel free to reach out directly to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

Bell Honda responded

Thank you for sharing your wonderful experience with us at Bell Honda! We are delighted to hear that our team provided you with such helpful and friendly service. It's great to know that you found our facility and vehicles to be well-maintained and clean.