Mikaila Corcoran
Mikaila Corcoran at Wilde East Towne Honda
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Mikaila Corcoran | Page 4

Service Advisor

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

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4.6
60 Reviews
4.6

60 Reviews

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60 Reviews of Mikaila Corcoran

November 10, 2022

Dealership Rating
Employee Rating

Took my car in for service. Attention to detail started with my phone call to set up the appt, as I needed passenger side mirror replaced as well as routine maintenance. Mikaila More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valerie Rich

Nov 11, 2022

Wilde East Towne Honda responded

Hi Beth! Thank you for trusting us with your vehicle! We are so proud to hear that the exceptional customer service began from the moment you called our dealer. We hope you will continue to consider us for future dealer needs.

November 04, 2022

Dealership Rating
Employee Rating

I didn’t feel pressured to do any service that I could put off until my next oil change. More

by rfquacke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darius Golden

Nov 08, 2022

Wilde East Towne Honda responded

Hello, we're happy to learn about your 5-star level of service received with our team. We hope to see you in the future at Wilde East Towne Honda!

Nov 08, 2022

rfquacke responded

I enjoy the service dept. I don’t feel pressured on service recommendations. I can do the most important one today and delay others for my next visit. Sales Department I feel has give a a Fair Price on Auto’s.

November 03, 2022

Dealership Rating
Employee Rating

I was very satisfied with all the work done and advisor’s followups at this dealership’s shop. More

by CCHOU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Rich, Darius Golden , Taylor Jambard

Nov 04, 2022

Wilde East Towne Honda responded

Hello, we're happy to learn about the first-class experience you received with our team. It was a pleasure working with you. See you at your future service appointment!

October 27, 2022

Dealership Rating
Employee Rating

Poor and slow service. Courtesy shuttle was over an hour late and even then my car was not finished when I did arrived. When I tried to ask if my car was done I was met wit More

by LucaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Valerie Rich , Cheryl Romo

Oct 28, 2022

Wilde East Towne Honda responded

Hello Luca, I want to apologize for the level of service you received from our team. Every customer who presents us an opportunity to earn their business deserves a great experience. I can assure you this is not a reflection of the 5-star experience we strive to provide all of our valued customers with. I want to thank you for taking the time share your experience with me over the phone and we will take this feedback to continue improving our processes. We look forward to seeing you at your next service visit, where we hope you'll see the high level of service we strive to give every customer. If you want to chat more with me, please feel free to reach out to me directly. Chris Niemiec 608-402-8271 chrisniemiec@lithia.com Service Manager

October 24, 2022

Dealership Rating
Employee Rating

Worked quickly, kept in contact with us and was very friendly and helpful with everything More

by NMULLER24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Wilde East Towne Honda responded

Hello, thank you for letting us know about your friendly and helpful experience. We enjoyed working with you and look forward to seeing you next time at Wilde East Towne Honda!

October 22, 2022

Dealership Rating
Employee Rating

The service member who helped me was very friendly, polite, and professional. Overall great experience More

by KIESLER916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Wilde East Towne Honda responded

Hello, Thank you for taking the time to leave a review of your experience with us. We're happy to know you received friendly, polite and professional service. We look forward to seeing you next time at Wilde East Towne Honda!

October 20, 2022

Dealership Rating
Employee Rating

First time buyer and dealing with dealerships and I have to say that I’M VERY VERY IMPRESSED WITH THE LEVEL OF RESPECT AND OVERALL QUALITY OF KNOWLEDGE I AM IMPRESSED More

by Jtornai6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darius Golden , Cheryl Romo

Oct 21, 2022

Wilde East Towne Honda responded

Hello, thank you for the 5-star review! We're pleased our team was able to provide you with respect and a great quality of knowledge. We value our customers and take pride in knowing you're leaving happy. Thank you for working with us and we look forward to seeing you next time at Wilde East Towne Honda!

October 20, 2022

Dealership Rating
Employee Rating

Rude staff, snobby, seems like they are doing you a favor by servicing your car. More

by RISHAVKUMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cheryl Romo

Oct 21, 2022

Wilde East Towne Honda responded

Hello Rishav, I am very sorry to learn you feel this way, as this certainly does not reflect our mission to provide our customers with the utmost care and customer service. I do understand you were frustrated with our lack of discounts at this time, and I do apologize that we are not currently offering any. You can always check out our website to see if we are running any service specials ahead of time. If you would like to provide me with any more details about your experience, please consider reaching out to me directly. Tiffany Yapp Customer Service Manager 608-402-8251 tiffanyyapp@lithia.com tiffanyyapp@lithia.com

October 12, 2022

Dealership Rating
Employee Rating

Wilde East Towne Honda has been great to work with ever since I moved to Madison from Waukesha! More

by BERNHAGENMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Wilde East Towne Honda responded

Hello, thank you for the 5-star review! We're pleased to have had the opportunity to work with you and we look forward to continuing. Come see us again at Wilde East Towne Honda!

September 28, 2022

Dealership Rating
Employee Rating

I arrived after the 4:30pm cut off for walk in appointments. She still got me in for an oil change, tire rotation and transmission fluid change. I really appreciate all that was done for me. Thank More

by sturmmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Wilde East Towne Honda responded

We're pleased to hear our service team was able to complete your oil change, tire rotation and transmission fluid change in a timely manner. Thank you for being a valued customer at Wilde East Towne Honda. We look forward to working with you again!

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