Mikaila Corcoran
Mikaila Corcoran at Wilde East Towne Honda
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Mikaila Corcoran | Page 3

Service Advisor

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

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4.7
58 Reviews
4.7

58 Reviews

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58 Reviews of Mikaila Corcoran

December 07, 2022

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Employee Rating

As a first time visitor, hoping to become a full time customer of the service department, I found Mikaila to be be professional, friendly, efficient, and welcoming. Great first impression. Th More

by DAVEV65
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 07, 2022

Wilde East Towne Honda responded

Hi Dave, Thank you for becoming a Wilde East Towne Honda customer! We're pleased to learn about your all-around positive experience with our Service Team. We hope to see you again in the future!

December 03, 2022

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Employee Rating

Mikayla was absolutely wonderful! After I received the news that a major part unexpectedly needed to be replaced, Mikayla was very genuinely sympathetic and understanding. She made su More

by Anniem97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

Wilde East Towne Honda responded

Hi Annie, We are very pleased to learn about the genuine and sympathetic service you've experienced with Mikayla. Vehicle repairs can be tough. Therefore, we're pleased our team was there to support you. Thank you for choosing to work with us at Wilde East Towne Honda!

December 02, 2022

Dealership Rating
Employee Rating

Great customer service. Very professional. The tech was trustworthy. Explained what I needed in detail. More

by Hopkins91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darius Golden , Derek

Dec 02, 2022

Wilde East Towne Honda responded

Hello, We are happy to see our team earned a 5-star review by providing you with professionalism and trustworthy service. Thank you for choosing to work with us. Come see our Wilde East Towne Honda team again soon!

November 30, 2022

Dealership Rating
Employee Rating

Very helpful and at a fair price. A timely service visit with a very nice waiting area. More

by PSCOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Romo

Dec 01, 2022

Wilde East Towne Honda responded

Hello, Thank you for the great feedback! We're happy to learn about the helpful and timely service experience you had with our Service Team. Please come back and see us in the future at Wilde East Towne Honda!

November 29, 2022

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Employee Rating

i had a 10 am appointment for an oil change and i waited 3 hours More

by lindam3912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2022

Wilde East Towne Honda responded

Hello Linda, I am sorry to learn about the wait time at your most recent service appointment. I want to assure you, our team is working diligently to improve upon service times, while providing the utmost care of our valued customers, like yourself. At your earliest convenience, please consider reaching out to me to see how we can make this right. Thank you, Tiffany Yapp Customer Service Manager 608-402-8251 tiffanyyapp@lithia.com

November 29, 2022

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I am usually really happy, but this last time around, I was not as happy with the service provided. I understand that the service center was short staffed, but even with an appointment, I was waiting for a More

by stephaniegehler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Wilde East Towne Honda responded

Hello Stephanie, Thank you for bringing your concerns to my attention. I apologize for the level of communication surrounding your service wait time and definitely understand your frustration. I would like to make things right for you and turn this experience around. When you are available, please reach out to me directly as I hope to earn your trust back in our team and reach a positive resolution. I look forward to working with you. Tiffany Yapp Customer Service Manager 608-402-8251 tiffanyyapp@lithia.com

November 23, 2022

Dealership Rating
Employee Rating

The Customer Service Team at Wilde Honda is always great to work with. They did everything asked and made sure the job got done in a timely manner. Makaila is always pleasant and willing to get the job done More

by STEVE@ENGINEPOWER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Wilde East Towne Honda responded

Hi Steve, thank you for choosing to work with us at Wilde East Towne Honda. We are pleased to learn about the job well done by our Service Team. We hope to see you again in the future!

November 18, 2022

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Employee Rating

Wilde Honda Service Department provides excellent service. Issues that arise are thoroughly explained and the cost of repairs is always stated before repair work begins. Staff are courteous and frien More

by JHFAUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Wilde East Towne Honda responded

Hello, thank you for the 5-star review! We are very happy to see our Service Team has provided you with such helpful, friendly service and thorough communication at each visit. We look forward to seeing you in the future at Wilde East Towne Honda!

November 10, 2022

Dealership Rating
Employee Rating

Took my car in for service. Attention to detail started with my phone call to set up the appt, as I needed passenger side mirror replaced as well as routine maintenance. Mikaila More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valerie Rich

Nov 11, 2022

Wilde East Towne Honda responded

Hi Beth! Thank you for trusting us with your vehicle! We are so proud to hear that the exceptional customer service began from the moment you called our dealer. We hope you will continue to consider us for future dealer needs.

November 04, 2022

Dealership Rating
Employee Rating

I didn’t feel pressured to do any service that I could put off until my next oil change. More

by rfquacke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darius Golden

Nov 08, 2022

Wilde East Towne Honda responded

Hello, we're happy to learn about your 5-star level of service received with our team. We hope to see you in the future at Wilde East Towne Honda!

Nov 08, 2022

rfquacke responded

I enjoy the service dept. I don’t feel pressured on service recommendations. I can do the most important one today and delay others for my next visit. Sales Department I feel has give a a Fair Price on Auto’s.

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