Mike Alder
Mike Alder at Bill Jacobs BMW

Mike Alder | Page 5

General Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

Contact Me
5.0
92 Reviews
5.0

92 Reviews

Write a Review

92 Reviews of Mike Alder

June 12, 2024

Dealership Rating
Employee Rating

This is my second purchase from Bill Jacobs. I really like working with Bill Earnest, Mike Alder and Terry Mancuso they made the process very easy. Great experience. More

by joseph nicholson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest , Terry Mancuso

Jun 14, 2024

Bill Jacobs BMW responded

Hello Joseph, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 14, 2024

Bill Jacobs BMW responded

Hello Joseph, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

Dealership Rating
Employee Rating

Mike Collins has always provided exceptional service, highly recommend Bill Jacobs for all sales and service! More

by meghan.c.dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI

Jun 02, 2024

Bill Jacobs BMW responded

Hi Meghan, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out to us if there's anything more we can do!

May 28, 2024

Dealership Rating
Employee Rating

Could not have asked for a better experience! My first car experience I struggled a lot with purchasing a new car and found it difficult to build trust, but in my dealings with Bill Earnest it wa More

by antmaz54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest , Kevin( don't know last name.) was my tech guy. Super awesome. and Mohammed from Finance.

May 29, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2024

Dealership Rating
Employee Rating

Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this i More

by brian beeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Bill Jacobs BMW responded

Hello Brian, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2024

Bill Jacobs BMW responded

Hello Brian, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 01, 2024

Dealership Rating
Employee Rating

Worked with Kwaku B. yesterday to get our new BMW X5. He was THE BEST during the entire process from start to finish. Super responsive and fast when returning emails, t More

by toddeggert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kwaku Bentil

May 03, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you, and have a fantastic day!

May 01, 2024

Dealership Rating
Employee Rating

A great experience the team was knowledgeable and delivered at every step. This has been by far the best car buying experience I have ever had. More

by bkillacky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI

May 03, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2024

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2024

Dealership Rating
Employee Rating

Mike Collins in service has been excellent- absolutely wonderful to work with. Thank you, Mike! More

by meghan.c.dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI , Mike Collins

May 03, 2024

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2024

Dealership Rating
Employee Rating

Michael was very helpful and friendly throughout the process of purchasing a vehicle. Was also very knowledgeable about the M340i that I was interested. More

by Isaiah.alvarez22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Fontana

Apr 19, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2024

Dealership Rating
Employee Rating

Leased a new X3, with all the negotiations done by email. David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and effic More

by BG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI, David Reynoso

Apr 17, 2024

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 17, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2024

Dealership Rating
Employee Rating

I was impressed with the service that Jonathan Matthew and his colleagues (Mike Adler and Rob Trax) provided at Bill Jacobs. Quick turnaround on any questions and requests, and great follow up. If an an More

by mprotatori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Trax

Apr 15, 2024

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about BMW Service Center! Thanks again for the recommendation, and have an amazing day!

...
5
...

Dealership Inventory (401 Vehicles)

new 2026 BMW X3 car, priced at $69,050
2026 BMW X3
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2019 BMW X5 car, priced at $22,977
2019 BMW X5
used
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X7 car, priced at $99,285
2026 BMW X7
new
Skyscraper Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $59,850
2026 BMW X3
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X6 car, priced at $86,825
2026 BMW X6
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X1 car, priced at $39,977
2025 BMW X1
used
Phytonic Blue Metallic exterior
Automatic
All-wheel Drive