Mike Alder
Mike Alder at Bill Jacobs BMW

Mike Alder | Page 8

General Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
98 Reviews
5.0

98 Reviews

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98 Reviews of Mike Alder

December 13, 2023

Dealership Rating
Employee Rating

Excellent service and responsiveness by the entire sales team. Shyann did a wonderful job walking us through the various vehicles and financing options. We were very happy with our overall experience. More

by John Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shyann Jones

Dec 15, 2023

Bill Jacobs BMW responded

Hi John, we're glad you had such a wonderful experience with us! Thank you again for the great review!

Dec 15, 2023

Bill Jacobs BMW responded

Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2023

Dealership Rating
Employee Rating

We purchased a X3 from Maggie Bernard. She did an outstanding job. Very caring, knowledgeable. Strives to please the customer. We would recommend her to help anyone. She was very organized More

by passinir
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maggie Bernard , Stefan Malm

Dec 02, 2023

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 25, 2023

Dealership Rating
Employee Rating

This is the second time in just a little over 3 years that my family and I purchased multiple cars from Bill Jacobs BMW. I again could not have been more pleased with the level of detail and service tha More

by spatel1278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos , April in Finance and Marlene in Leasing

Nov 26, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2023

Dealership Rating
Employee Rating

Bill Earnest at Bill Jacobs BMW provided me & my wife with full and friendly sales and customer service. We’ve never had such a great experience in our many years of purchasing vehicles. Bill gave us t More

by glennjenks102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Nov 23, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

Nov 24, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 21, 2023

Dealership Rating
Employee Rating

Thank you for always providing outstanding customer service! A shoutout to Giovonna, who assisted during my recent car purchase!!! More

by Aidee Jardon
Recommend Dealer
Yes
Nov 23, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2023

Dealership Rating
Employee Rating

If you're looking to get a BMW or need servicing on one, this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. More

by Lightndavoid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Trax, Russ Millard , Terry Mancuso

Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about BMW Service Center! If you have any further questions, please give us a call. We're always happy to help!

Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs BMW!

November 07, 2023

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Employee Rating

If you’re looking to purchase THE ultimate driving machine aka a BMW, this is the best dealership in the region for sales and service. Every interaction from the moment you walk in the door is profess More

by lorithordarson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider

Nov 09, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

October 19, 2023

Dealership Rating
Employee Rating

Always a great experience! Highly Recommend BMW and this bill jacobs dealership! Special thanks to Giovanna, Mo, and Mike! More

by Megberki89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIOVONNA MONTALVO

Oct 22, 2023

Bill Jacobs BMW responded

Megberki89, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

Dealership Rating
Employee Rating

Khalil is a fantastic person. I have already had my 3rd negotiation with him and BMW Jacobs. Khalil always understands and helps with what is possible for a better deal. I recomme More

by Andre Ontalba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé

Oct 08, 2023

Bill Jacobs BMW responded

Hi Andre, we're happy you found our staff to be so supportive during your experience here. We are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2023

Dealership Rating
Employee Rating

Bill Jacobs BMW is such a great dealership with even better people! Very clean, updated, and they had more vehicles on the lot and in transit that any other Chicagoland BMW More

by gwendolynorr88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ Millard

Oct 05, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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