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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 24

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,354 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,354 Reviews

Write a Review

1354 Reviews of Mike Asatryan

April 19, 2023

Dealership Rating
Employee Rating

Benny was amazing he assisted me with all my service needs and even managed to get my cars recall taken care of all at once so I wouldn’t have to come in at another time . More

by debra2125
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are so happy to hear that Benny went above and beyond to assist you with your service needs, Debra! Thank you for taking the time to share your positive experience at Russell Westbrook Chrysler Dodge Jeep RAM.

April 19, 2023

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Employee Rating

I had a very positive experience good customer service The team was very helpful, efficient and prompt. They made my experience easy. More

by asmar.desi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Russell Westbrook Chrysler Dodge Jeep RAM! We're glad to hear that our team provided you with attentive service and made your visit go smoothly. We appreciate your business and hope to see you back again down the road!

April 08, 2023

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Employee Rating

The service department was great. I dropped my car off at 8am and they called me at 9am that it was ready for pick up. I have never had that before. They were kind, helpful and respon More

by kgoldman1013
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Your feedback makes our day! The Russell Westbrook Chrysler Dodge Jeep RAM team is here to help with any of your future service needs.

April 07, 2023

Dealership Rating
Employee Rating

Service representative lacks customer service , never available to answer calls or texts messages until you complain to corporate. More

by Fanni
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector Jr

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Apr 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

It's very disappointing to learn that you have not received the top-quality and responsive care that we pride ourselves on. I'd like to step in right away to learn more about your experience and ensure that any outstanding concerns you may have are addressed. Unfortunately, it can be difficult to locate contact information without a last name. If you are willing, please reach out to me at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

April 07, 2023

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Employee Rating

The service and experience was exceptional. I don’t regret choosing to do business here. More

by herreralorena21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio

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Apr 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that Jayce and the team provided exemplary support. Thank you for choosing Lexus of Henderson.

April 07, 2023

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Employee Rating

Lack of communication, no rental car available. Longer delays l, parts on back order. Will not be returning More

by Carlos Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben

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Apr 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Carlos, our goal is to deliver a seamless experience, and it's very disappointing to learn that we let you down. We use feedback to grow and would appreciate the chance to learn more about your visit. If you are willing, please give us a call when you are available. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

April 07, 2023

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Employee Rating

Fast and reliable service. Never have any issues when it comes to my cars oil changes. More

by dcpadilla85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are always happy to receive five-star reviews! Thanks for choosing Russell Westbrook Chrysler Dodge Jeep RAM for your oil changes. See you next time!

April 06, 2023

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Employee Rating

The dealer took great care of me ! By making sure a qualified to get the car. And making sure I'm satisfied. More

by vivianadkins58
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rayan Saab

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Apr 06, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that you felt taken care of by our team, Viviana!

April 04, 2023

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Employee Rating

Your service just greate! especially your service advisor Payman Arjang! He always friendly and helpful. More

by ZHANAT.KARATAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Badie Audish , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rayan Saab, Jonathan Schwartz, Payman Arjang

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Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We love hearing Payman takes great care of you, Zhanat. Thank you for trusting Russell Westbrook Chrysler Dodge Jeep RAM, we look forward to seeing you for your next service!

April 04, 2023

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Employee Rating

they have a great team , good services they always ready for anything or any question. More

by herrartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely and we hope to see you back again down the road!

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