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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 24

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

April 04, 2023

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Employee Rating

they have a great team , good services they always ready for anything or any question. More

by herrartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely and we hope to see you back again down the road!

April 03, 2023

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Employee Rating

The people there are always friendly and courteous! I have never had a problem when there. More

by llg
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you are confident in the Russell Westbrook Chrysler Dodge Jeep RAM team to get the job done!

April 03, 2023

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Employee Rating

No communication and around bad experience with sales and service department will never return to that location More

by Orlando
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rayan Saab

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Apr 05, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Orlando, we strive to deliver thorough communication and a 5-star experience, so it's very disappointing to receive this feedback. I understand that we've lost your business, but if you're willing to share more details here, it will help us make improvements in the future. Please feel free to reach out to me at your convenience. Thank you, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

April 03, 2023

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Employee Rating

Always have a good experience here. Exceptional service thank you for everything Hector and Jad. More

by Carol Sarieddine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review, Carol! We are thrilled to hear that you had a successful experience working with Hector and Jad. Safe travels, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 03, 2023

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Employee Rating

Great dealership, I have been there countless time to service my truck and had a pleasant experience everytime. Recently I also purchased a vehicle from there and the whole process was easy and smooth. More

by oagalmazyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado , Juan Del Rio, Alex Klaumenzer, Rayan Saab

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Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for your continued trust and support of our business! As you mentioned, whether it's selling or servicing a vehicle, our team is dedicated to consistently providing quality service to our customers that is comfortable and stress-free. All of us appreciate your business and look forward to seeing you again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 02, 2023

Dealership Rating
Employee Rating

Very good, thank you! !!!!!!!! 👍👍 Many thanks to all the staff, especially Arman. I hope that next time you will behave the same way at the top! More

by XA4O86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado, Badie Audish , Walid Benterki, Juan Del Rio, Matt Eatezadi, Alex Klaumenzer, Rene Robles, Rayan Saab

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Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Arman and hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

April 02, 2023

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Very quick and gave me updates on what my car needed and when my car was ready More

by alyaragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 02, 2023

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Employee Rating

Hector Herrera was a professional experienced and helpful. The mechanics team did a great job on finding and fixing the problem More

by Gallegos.arthur20
Recommend Dealer
Yes

Other Employees Tagged: Hector Herrera

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Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Hector and hope to see you again down the road. Safe travels!

April 01, 2023

Dealership Rating
Employee Rating

Waited 4 months for a transmission I’ve complained about electrical issues Took it in multiple time with no results still having problems More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan , Juan Del Rio

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Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Carlos, I sincerely apologize that your vehicle is experiencing unresolved issues. Our goal is to deliver seamless, timely, and efficient assistance, and I'm very sorry if we've missed the mark. I'd appreciate the opportunity to address these concerns and see if I can help. Please consider contacting me directly when you have a moment. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

May 17, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Carlos, I would be happy to speak with you to discuss your radio issue and our current rental availability. If you are willing, please contact me at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

May 12, 2023

Carlos responded

When can I drop off my car to get the radio issue resolved and the start and stop system replaced. Will you be able to give me a rental? I have pictures and videos of the problems . Your customers service (Eddie) keeps giving me the run around about these issues. Tells me it will take a months to even look at the car . I would like a rental from you for my inconvenience of constantly taking my car to your dealership on issues that have never been resolved.

April 01, 2023

Dealership Rating
Employee Rating

I had the most amazing, stress free and fun experience! Chris, Jesus & Lizzy were such a treat to work with! They worked well as a team and as individuals. I loved how they were efficient and quick when re More

by Veronica Valencia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badie Audish , Alex Klaumenzer, Jonathan Schwartz, Chris Morales, Jesus I., Moe Awada & Lizz Valencia

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Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Veronica, thank you so much for taking the time to share your experience and leave Russell Westbrook Chrysler Dodge Jeep RAM a five-star review! We are glad that Chris, Jesus, and Lizzy left a standout impression and provided a seamless experience. Until next time!

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