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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 34

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

January 18, 2023

Dealership Rating
Employee Rating

Constantly lying and selling lemons. Multiple visits withour repair. Never responds. Wont fix recall. Wont fulfill on warranty obligations. More

by LOOALTYENTERPRISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan, Badie Audish , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rayan Saab, Jonathan Schwartz

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Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We strive to provide thorough service and don't run our business to mislead our customers, so it's upsetting to read your review. I'm also concerned to see you've experienced some communication issues and I'd like to step in and sort things out from here. Unfortunately, I won't be able to locate your contact information without a full name, so please reach out to me directly and I'll make sure to get back to you soon. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 17, 2023

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Employee Rating

The service writer is the only reason I keep coming back . Very well versed . Appreciate his help More

by Shidnermark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always here to help you out! Thank you so much for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

January 17, 2023

Dealership Rating
Employee Rating

Jr. Is the best. Very professional and follows up with info . Tech did a great job on the repairs. More

by gsoultanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Alex Klaumenzer, Jr was my service writer. *****

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Jan 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this great review of Russell Westbrook Chrysler Dodge Jeep RAM! The team is glad to have your trust in our business.

January 17, 2023

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Great people very professional and honest Help me a lot with everything I needed totally recommended More

by Yishayom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review! The Russell Westbrook Chrysler Dodge Jeep RAM team is always here to help!

January 15, 2023

Dealership Rating
Employee Rating

Thank you for taking care of my pending recall that other dealership service department refused to take care of it!!!!! Keep up good working. More

by Allen Badal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Allen, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 14, 2023

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Employee Rating

Very disappointed paid $245 for nothing they couldn’t diagnosed wanted $1950 to open the engine to see what was wrong it’s just rep off I checked online hundreds of people same error code problem, how co More

by rawras1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector

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Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am very sorry that you were unimpressed with our diagnoses and our pricing. We pride ourselves on knowledgeable service at a fair cost and we would be happy to speak with you about this directly to see how we can help. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 13, 2023

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Employee Rating

Great customer service and communication with customer. Special thanks to Mike for updating me everyday and service department for their outstanding service. More

by OSHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted you enjoyed working with Mike and our team here at Russell Westbrook Chrysler Dodge Jeep RAM! Thanks so much for the supportive feedback!

January 13, 2023

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Employee Rating

Finally, I find my dealership had excellent experience. Great customer service and repair on my vehicle. More

by OSHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado, Badie Audish , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rene Robles, Jonathan Schwartz

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Jan 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Oshin, thank you for the review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 12, 2023

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Employee Rating

Good and efficiency service Thanks again as always I do my vehicle service in this dealer More

by donjose43
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful for your trust and loyal business! Thank you for working with us and sharing this kind feedback!

January 12, 2023

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Employee Rating

Payman Arjan did a good job great customer service give him a raise please very hard working man great attitude More

by dannylizama50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Payman and the team are always happy to help you in any way that they can, Danny! Thank you so much for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

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