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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 33

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

January 23, 2023

Dealership Rating
Employee Rating

Good Customer service, Didn't wait long for someone to help me, Prompt check out and return of my car More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie

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Jan 26, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted you enjoyed working with our team, and we appreciate you sharing how timely your experience was. If there is any other feedback you'd like to share about your experience or thoughts on how we can improve, please feel free to contact me directly when you have a moment. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 22, 2023

Dealership Rating
Employee Rating

The dealership had my car for about a month and charged me $700 for something that clearly didn’t fix my car. Received my car on Friday and It’s not drivable Saturday night. More

by KristiyanKov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 26, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Your review is concerning to read. This does not sound like the thorough and accommodating service I expect from our team, and I sincerely apologize for any oversight in resolving your car's issue. I would like to discuss this with you directly so we can make things right. Please reach out to me at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 22, 2023

Dealership Rating
Employee Rating

Roger was extremely professional and nice. Just wish I didn’t have to wait so long to have car brought to me after service More

by Acquari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this feedback! We are so glad to hear that you enjoyed working with Roger. With regard to the rest of your review, we appreciate your patience during your visit and will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 22, 2023

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Employee Rating

Armen kept me updated and was able to get this repair covered under my Certified Pr-Owned warranty. More

by barrymfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review, Barry! We appreciate your business and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 21, 2023

Dealership Rating
Employee Rating

Fast and clean service! I went in for an alternators and they told me it was the battery. No fee because the battery was under warranty! More

by Ernesto Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Klaumenzer, Rayan Saab

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Jan 23, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Ernesto, thank you for the review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 20, 2023

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Employee Rating

Great dealership! Great people. Timely service. Good service had no problem getting my car service had no problem coming in to the service department More

by marjlov66.mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Your feedback is much appreciated! Thank you for putting your trust in the Russell Westbrook Chrysler Dodge Jeep RAM team to get the job done. We're always here to help!

January 19, 2023

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Employee Rating

Some of the employees ant this dealership are scammers and con artist and doing shady business. More

by ernesttaylor717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

This feedback is very concerning to receive. We strive to deliver a straightforward service experience and never intend to mislead or take advantage of our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

January 19, 2023

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Employee Rating

Quick service. Was acknowledged by the available members in the lobby. Armen got me in and out for a speedy service. More

by reaper_sur_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Juan Del Rio

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Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Our team sincerely appreciates your review! Thanks for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

January 18, 2023

Dealership Rating
Employee Rating

Excellent customer service as always. Very satisfied. Special Thanks to Vahe who was my service advisor. More

by Armen33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Vahe

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Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Happy customers make us happy, Armen, and we're thrilled Vahe and the rest of the team have demonstrated our commitment to customer service! Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM with your kind words. Safe travels!

January 18, 2023

Dealership Rating
Employee Rating

Super fast, through service. Very nice team that is very responsive to your needs. Choose Russ Jeep! More

by Kyle T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Russell Westbrook Chrysler Dodge Jeep RAM, and for your business. We are thankful to have you as a customer. We look forward to continuing business with you!

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