Great service!
Great guys!
Bought my dodge ram truck
They even delivered it to my house
Great guys!
Bought my dodge ram truck
They even delivered it to my house
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by JackSanamyan
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
Jack, thank you for the kind words for our Van Nuys Chrysler Dodge Jeep Ram team. We hope you enjoy the new ride!
No loaner cars simi valley provides them also i paid for
warranty which covers that and nope
warranty which covers that and nope
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by j.rangel19ninefour
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
We're sorry there was no loaner available during your visit and apologize for any inconvenience caused. This feedback is noted, and I hope you'll reach out if you'd like to discuss this further. Best, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987
Carla was very nice and extremely professional.
She made the whole process various smooth and easy.
She made the whole process various smooth and easy.
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by BUBBAVALDEZ
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
There is nothing better than a great review. Thanks for giving Van Nuys Chrysler Dodge Jeep Ram your business, Bubba!
I hate to give bad reviews but I have to be honest.
This was the first time I had service at this dealer and it was terrible. Long story short, my truck was there for over a week and all that was neede
This was the first time I had service at this dealer and it was terrible. Long story short, my truck was there for over a week and all that was needed was a battery and oil change. During that time, I called and texted several times to see what the status of my truck was and they never responded until a day before my truck was ready to pick up. I'll never go there again.
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by GB
Verified Customer
Verified Customer
Jul 21, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
I'm very sorry to learn about your recent service visit and the delays you faced. It's never our intention to leave any of our guests feeling this way. If you would consider discussing this further, I would love the chance to help rectify this situation and invite you to give me a call anytime. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987
Thy lie to your face replace parts that are brand new car
broken down after picked up never will take car back for service
broken down after picked up never will take car back for service
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by MIKEHOROWITZ7
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
I'm very sorry to hear about your recent experience. We work hard to provide top-notch care for our customers, and we take these claims seriously. Please reach out directly if you're open to discussing this further. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987
My service advisor, Armen, was awesome.
He kept me apprised of the work being done and was very curtious. I was under a time crunch and they fit me in and got me out in a very timely. Much
He kept me apprised of the work being done and was very curtious. I was under a time crunch and they fit me in and got me out in a very timely. Much appreciated!
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by eldontxo
Verified Customer
Verified Customer
Other Employees Tagged:
Armen
Jun 29, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with Armen and the team! We love hearing you were taken care of at Van Nuys Chrysler Dodge Jeep Ram.
I was very happy with the service and with the repairs.
I will for sure recommend this dealer to my friends
I will for sure recommend this dealer to my friends
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by ericmelkon781
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Vahe
Jun 18, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
Hi Eric, thank you for trusting our team with your vehicle and for sharing your feedback. We truly appreciate your recommendation, and we hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!
. This dealership provides professional vehicle
maintenance, repairs, inspections, tire services, diagnostics, and exceptional customer care.
maintenance, repairs, inspections, tire services, diagnostics, and exceptional customer care.
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by asulyan1010
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
Thank you for sharing your feedback about our service team! We look forward to assisting you again in the future here at Van Nuys Chrysler Dodge Jeep Ram.
Problem with the Freon was fixed, but not the blower.
Still needs to be repaired as well as the transmission.. problem needs to be remedied with your rental car policy. $45 a day on a rental car is too m
Still needs to be repaired as well as the transmission.. problem needs to be remedied with your rental car policy. $45 a day on a rental car is too much to pay for somebody getting service on a vehicle. They purchased from Dodge for a problem that was not the customer‘s fault.
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by viking8002
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
Thanks for sharing this with us. It's good that the Freon issue was fixed, but we're sorry that other repairs are still needed. Let's discuss what we can do to help remedy these issues, as well as any concerns you have with our rental car policy. Please reach out when you have a moment. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987
Very helpful and professional service.
Received all information needed, regular updates and options needed to get back on the road.
Received all information needed, regular updates and options needed to get back on the road.
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by jicoronel16
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Albert
Jun 08, 2026 -
Van Nuys Chrysler Dodge Jeep Ram responded
Thank you for sharing your feedback about our team! We hope you will reach out to us at Van Nuys Chrysler Dodge Jeep Ram if we can do anything else for you in the future!