Mena Mansour
Mena Mansour at Van Nuys Chrysler Dodge Jeep Ram

Mena Mansour

Commercial Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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3.8
14 Reviews
3.8

14 Reviews

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14 Reviews of Mena Mansour

July 23, 2026

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Amazing service and dedication from the staff. I felt my needs were met very quickly and Vahe was amazing. Very kind and sweet. More

by anushrostomyan
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Recommend Dealer
Yes
Jul 23, 2026

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your appreciation for Vahe's dedication. We look forward to serving you again! Safe travels!

July 02, 2026

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Great service! Great guys! Bought my dodge ram truck They even delivered it to my house More

by JackSanamyan
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Recommend Dealer
Yes
Jul 02, 2026

Van Nuys Chrysler Dodge Jeep Ram responded

Jack, thank you for the kind words for our Van Nuys Chrysler Dodge Jeep Ram team. We hope you enjoy the new ride!

March 15, 2026

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Very friendly and fast… enjoyed working with the dealership during my search for a new suv More

by KCALLAHAN1971
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Recommend Dealer
Yes
Mar 16, 2026

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for reviewing Van Nuys Chrysler Dodge Jeep Ram!

September 29, 2025

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The customer service was top-notch, and they went above and beyond to ensure I was very satisfied with my visit. Highly recommend!" More

by quantar.service1
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Recommend Dealer
Yes
Oct 01, 2025

Van Nuys Chrysler Dodge Jeep Ram responded

We are thrilled to hear you had a great experience! Thank you for recommending Van Nuys Chrysler Dodge Jeep Ram!

December 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al More

by Prestige_710
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Recommend Dealer
No
Dec 23, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience, and I apologize for any frustration caused by the delay in payment and issues with your trade-in. We strive for transparency and integrity, so this feedback is taken seriously. I'm glad Erick was able to assist you; however, I'd like to address these concerns further if you're willing. Please feel free to reach out at your convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

November 19, 2024

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I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on More

by Gaildale84
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Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Gail, this feedback is quite concerning to receive, and we apologize for the issues you've encountered. This is not the level of communicative, accommodating service we strive for, and we want to address these concerns promptly to ensure you feel confident and safe in your vehicle. Our team will be in touch as soon as possible. Thank you for your patience and understanding.

November 16, 2024

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RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. More

by DAVIDCITRONE
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Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

David, it's concerning to hear about your experience and the challenges you faced. We strive for customer satisfaction and apologize if we fell short in this instance. If there's anything further you'd like to discuss or any questions you have, please feel free to reach out. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Nov 24, 2024

DAVIDCITRONE responded

Hello Jonathan, RW VN CDJR is only concernd now that a settlement to avoid a major loss in court was tendered, literally on the courthouse steps. No attempt was ever made by RW VN CDJR to dismiss service workers who bold faced lied; about performing a serious test drive to determine the very real and dangerous problems easliy identified by the Simi Valley CDJR dealership techs and service reps (who were top notch and honest unlike RW VN CDRS's). No attempt was ever made to take back the vehicle and return my funds (despite complaints over a 2-year period). No contact from any Manager within the dealership was ever extended to my person, despite my many contacts with RW VN CDJR. No attempt to compensate me directly for my loses from RW VN CDJR, who instead chose to hid behind a litaney of denials and obfuscation. Until I am compensated directly by Russel Westbrook & VN CDJR persoanlly for some tens of thousands of dollars, for an accident involving this RW VN CDJR lemon, which only after a lawsuit that lasted over 2 years, was I absolved as the responsible party, due to multiple manufacturer defects and RW VN CDJR's inability to detect them and correct them despite numerous attempts, hence the $159,000 dollar settlement by CDJR Corp (FAC). If I was you Jonathan, I would come up with a 5 figure number to offer the abused and neglected party, however that would require Russell Westbrook himself and the VN CDJR dealership behaving like "Old Time" Americans and doing the right thing and making a seperate settlement offer to myself. I am not holding my breath, that any such renumeration will be forthcoming from Russell Westbrook or the dealership that carries his name. Until I am financailly compensated directly by RW VN CDJR, I will continue to use the internet as a bullhorn to stay away from all CDJR products & RW VN CDJR. In a word, this is how Russell Westbrook and VN CDJR treat returning clients (this Jeep Grand Cherokee was the 2nd $50K vehicle I purchased from the dealership within 4 years). That word is "Sucks!" Standing by for a cash offer from RW VN CDJR to make this right, or you can expect more of these "Reviews" of your crooked dealership. Go buy an Electric Vehicle from a manufacturer who actually cares about their clients and the enviroment. David Citrone U.S. Army & Desert Storm Veteran

October 11, 2024

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Had an amazing experience buying my promaster with the Commercial Manager, Mena Mansour. I wanted a very particular Promaster with all the options. Was not easy to find but Mena made it happen. Took 3 More

by Mezabel777
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Recommend Dealer
Yes
Oct 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Mezabel, we're delighted to hear that Mena went above and beyond to find the perfect Promaster for you at Van Nuys Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us! Enjoy your new vehicle!

September 22, 2024

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Quick service and service manager went above and beyond to help me understand the work needed to get done on my vehicle. Very satisfied More

by rdiana089
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Recommend Dealer
Yes
Sep 23, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that our service manager provided exceptional assistance at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your satisfaction with us!

July 31, 2024

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Leased my Ram Truck from Mena Mansour, Chase Butler, and Jonathan Schwartz. Had such an amazing experience given the circumstances how most dealerships can be an unpleasant and exhausting. Not the case he More

by Vika4design
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Schwartz , Chase butler

Jul 31, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Mena, Chase, and Jonathan at Van Nuys Chrysler Dodge Jeep Ram! We're glad to hear that our team made the leasing process pleasant and comfortable. We look forward to assisting you again!

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