Mike Asatryan | Page 97

Eddy in the service department was great. Taking your car in for service can be pretty stressful but I’ve been going to Russell Westbrook since day one and it has never been disappointing. in for service can be pretty stressful but I’ve been going to Russell Westbrook since day one and it has never been disappointing. More

by ek1beckett Verified Customer Verified Customer

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Good Quick Service Pleased with the service! Very fast. The whole team made sure I was taken care of I haven’t been to any dealer ask me if I needed anything offer water or even check up on us 10 out of 10 The whole team made sure I was taken care of I haven’t been to any dealer ask me if I needed anything offer water or even check up on us 10 out of 10! More

by Victor Vergara Verified Customer Verified Customer

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I’ve gotten my second car from this dealership and I would say they have by far the best customer service out there in the market would say they have by far the best customer service out there in the market More

by POUYA_MUSIC Verified Customer Verified Customer

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I was greeted at the entrance and was introduced to Payman who helped me out and was very knowledgeable on my jeep he answered all the random questions and I had a great experience Payman who helped me out and was very knowledgeable on my jeep he answered all the random questions and I had a great experience More

by ARAKALAIDJIAN Verified Customer Verified Customer

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Good and clear about time frame easy to do and my truck was finished way ahead of time so that was great. Thank you very much ! was finished way ahead of time so that was great. Thank you very much ! More

by solis.erick89 Verified Customer Verified Customer

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Good work on the recall part installation. Misdiagnosis for “dead battery.” Was just bad terminals, not bad battery. I was urged to replace the battery for $450 (!) so proper diagnosis could take place eve for “dead battery.” Was just bad terminals, not bad battery. I was urged to replace the battery for $450 (!) so proper diagnosis could take place even though I told them it was a brand new battery. Diagnosis that PCM replacement would solve airbag light also not correct. I hunted one down, had it installed and same problem. Feels like a waste of $200 for that “diagnosis.” More

by scuzzo77138 Verified Customer Verified Customer

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I took my jeep in for an oil change and service. Armen my service agent was waiting to assist me. No waiting. It was going to take 3 to 4 hours for the service. They offered me an Uber home. Armen was ver service agent was waiting to assist me. No waiting. It was going to take 3 to 4 hours for the service. They offered me an Uber home. Armen was very helpful and professional. My vehicle was ready in a little over an hour. I am very pleased with my Jeep I purchased from Westbrook and the quality of the service department was excellent. I highly recommend this dealership. More

by tomsandhu35 Verified Customer Verified Customer

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Friendly staff. I didnt have to wait around. Dealership provided me an Uber home, and one to pick me up when my Jepp was done. provided me an Uber home, and one to pick me up when my Jepp was done. More

by Djski58 Verified Customer Verified Customer

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Was told it would be 2-3 hours for an oil change & car wash. They took my jeep in at 7:30am. I waited until 11am & I asked how much longer it was going to be. After 3 hours they hadn’t even started on the wash. They took my jeep in at 7:30am. I waited until 11am & I asked how much longer it was going to be. After 3 hours they hadn’t even started on the wash. I decided the free car wash was not worth the long wait so I asked for my jeep back. More

by C_adris Verified Customer Verified Customer

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I brought my car in because the radio screen wasn’t working. They had my car three days to say that they need approval to fix it. It’s been over two weeks and have not heard back. working. They had my car three days to say that they need approval to fix it. It’s been over two weeks and have not heard back. More

by MELISSA Verified Customer Verified Customer

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