Mike Asatryan | Page 97

On my visit at Russell Westbrook dealer, I received excellent service and they finished the service before the promised time. The service agent who helped me was very professional and advised me about excellent service and they finished the service before the promised time. The service agent who helped me was very professional and advised me about other work needs to be done on my vehicle. Thank you. More

by Gelilatekeda Verified Customer Verified Customer

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One things is consistent which is poor customer service. Every time I bring my car in there is an issue with customer service. Most of the time it’s lack of follow through and under delivery of service. Thi Every time I bring my car in there is an issue with customer service. Most of the time it’s lack of follow through and under delivery of service. This time they are missing records which I knew would happen at time of lease purchase. I bought additional package to include oil change and maintenance plus the jeep wave was included. Anyways they of course say they have no record of my purchase of the maintenance package. So it’s an ongoing issue and when I call they transfer me around and around and I never get through to anyone. The only reason I a deal with them is because my maintenance package. After this lease I will not use them ever again. More

by AM Verified Customer Verified Customer

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Fantastic service. They always treat me right and are constantly updating me about when my vehicle will be ready! Do not go elsewhere! Come to Russell Westbrook CDJR for your trusted service. constantly updating me about when my vehicle will be ready! Do not go elsewhere! Come to Russell Westbrook CDJR for your trusted service. More

by LUKE Verified Customer Verified Customer

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Hector was my service advisor he has been keeping up and letting me know everything about my car from day one supply me with the rental while my car was being fixed A+ service thank you for the great servic letting me know everything about my car from day one supply me with the rental while my car was being fixed A+ service thank you for the great service ... More

by rbgpbold Verified Customer Verified Customer

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The service was prompt. I was assisted very quickly. I was also provided an Uber to get to and from my location. Thank you very much. was also provided an Uber to get to and from my location. Thank you very much. More

by BEVERLY_THYMES Verified Customer Verified Customer

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Easy to arrange all services. I had a recall issue that was handled quickly and professionally. Great help and care from their staff and workers. was handled quickly and professionally. Great help and care from their staff and workers. More

by Mmilkovich Verified Customer Verified Customer

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They need to enforce the 6 feet distance. I was highly uncomfortable being near the counter when there’s people behind me. Also the mask needs to be above the nose. Not underneath the nose. uncomfortable being near the counter when there’s people behind me. Also the mask needs to be above the nose. Not underneath the nose. More

by andrea.g.flores.42 Verified Customer Verified Customer

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Waited all day and hade a appointment and didn't even get the work done right definitely not going back to this shop and don't recommend to anyone the work done right definitely not going back to this shop and don't recommend to anyone More

by Carlos15 Verified Customer Verified Customer

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The price of service was out of bounds. I will never service my car at Russell Westbrook again. I was directly lied to as to what services were “required.” service my car at Russell Westbrook again. I was directly lied to as to what services were “required.” More

by RJROME Verified Customer Verified Customer

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I leased my Jeep from Westbrook. I’ve taken it for service and warranty repairs a few times for minor issues. The service department is top notch and ONLY because I had the pleasure of dealing with Pa service and warranty repairs a few times for minor issues. The service department is top notch and ONLY because I had the pleasure of dealing with Payman. This guy is courteous, communicates on times and has a truly professional attitude. Pleasure to deal with. More

by EVAAVO Verified Customer Verified Customer

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