Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram
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Mike Asatryan | Page 98

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.1
1,207 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

17 yrs, 2 mos

4.1

1,207 Reviews

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1207 Reviews of Mike Asatryan

January 13, 2021

Dealership Rating
Employee Rating

They need to enforce the 6 feet distance. I was highly uncomfortable being near the counter when there’s people behind me. Also the mask needs to be above the nose. Not underneath the nose. More

by andrea.g.flores.42
Recommend Dealer
No
Jan 26, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We take COVID seriously, and have put in place multiple processes for the protection of our staff and customers. If you seen otherwise, please reach out to us as we'd like learn the specifics. Regards, Russell Westbrook CDJR

January 12, 2021

Dealership Rating
Employee Rating

Waited all day and hade a appointment and didn't even get the work done right definitely not going back to this shop and don't recommend to anyone More

by Carlos15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

January 10, 2021

Dealership Rating
Employee Rating

The price of service was out of bounds. I will never service my car at Russell Westbrook again. I was directly lied to as to what services were “required.” More

by RJROME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

January 08, 2021

Dealership Rating
Employee Rating

I leased my Jeep from Westbrook. I’ve taken it for service and warranty repairs a few times for minor issues. The service department is top notch and ONLY because I had the pleasure of dealing with Pa More

by EVAAVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Payman, service advisor.

January 03, 2021

Dealership Rating
Employee Rating

Haven’t done what I asked for. Even they call and ask for it but haven’t done the job although they charge me with 40 $. More

by gevork.v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mario Garcia, I don’t know the name

Jan 06, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Our team strives to provide a smooth and quality service. Our service director, Mike Astrayan, would like to speak with you to learn the details of your visit. Please reach out to him at mikea@russellwestbrookcdjr.com Regards, Russell Westbrook CDJR

Jan 06, 2021

gevork.v responded

Sorry for not to be satisfied with the service I took.

January 02, 2021

Dealership Rating
Employee Rating

The service was great. There was a lol glitch but it was rectified the next day, I was treated with respect and was dealt with in a timely manner Which i appreciated. More

by luther.brown
Recommend Dealer
Yes

January 01, 2021

Dealership Rating
Employee Rating

Not very friendly and welcoming in the service area. Vehicle inspections have a long wait. Very hard to get in touch with service writer for status in vehicle More

by Paw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Herrera

December 31, 2020

Dealership Rating
Employee Rating

Spent $700+ on the first service of my truck and 2 1/2 weeks later the service fuel filter light comes on. I was told 2-3 hours and when I came back 6 hours later my truck still wasn't done. More

by C-Lo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

December 30, 2020

Dealership Rating
Employee Rating

Trash. Just complete trash. I brought my truck in to Trash. Just complete trash. I brought my truck in to have some parts added. The “master tech” said the parts weren’t compatible and were for an olde More

by MATTYRICHMUSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Alex

Jan 13, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, You visited us to put new parts in an older model truck. Our system showed that it's not compatible for the vehicle and all of the features may not work. We advised you that if we were to install it and for some reason it doesn't work, you would still have to pay. You didn't want to move forward and left.

December 28, 2020

Dealership Rating
Employee Rating

Is one of the best place to purchase a truck i was looking this ram 5500 for more the 6 months and I found my truck at Russell Westbrook More

by othontrinidad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado , JOhnny Briseno, Jason Farhat, David Flores, Mario Garcia, Shayan Ghelichkani, Omar Hernandez, Michelle Kandilian, Alex Klaumenzer

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