Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 98

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

July 16, 2021

Dealership Rating
Employee Rating

Never again will take my Jeep to your dealership and will tell everyone about your poor service. I was a service and parts director for Chrysler until I retired. In 2008. I don’t approve of your service de More

by saeedrami56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 19, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience during your visit with us. We would like to learn more about your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

Jul 19, 2021

saeedrami56 responded

I called Mike after I picked up my Jeep, left a message on his voicemail but he never called. As they say “THE FISH ROTTENS FROM HEAD TO TAIL” 😡😡😡😡😡😡😡

July 15, 2021

Dealership Rating
Employee Rating

Much too expensive. I had one problem when o came in and had more problems when I left. So I had to come back. They wanted to charge me ridiculous prices for labor to install a battery while every other com More

by kovocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 19, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience during your visit with us. We would like to learn more about your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

July 13, 2021

Dealership Rating
Employee Rating

Staff was courteous and knowledgeable. The showroom and waiting area was clean. Everything went smoothly smoothly smoothly smoothly smoothly smoothly smoothly smoothly smoothly smoothly smoothly. More

by Kevin S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vaje

Aug 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 13, 2021

Dealership Rating
Employee Rating

The service is excellent! They even offered to send me home with Uber if I didn’t have a ride. I had my car back in no time. More

by oneprettybutterfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 13, 2021

Dealership Rating
Employee Rating

The service tech was inexperienced, lacked customer service skills and provided mediocre information… thankfully a customer service guy I spoke to for quite some time was awesome and saved the day! More

by scott@donojail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your feedback and the review. We'll take this back to our team to insure we're providing as much information as possible in a proactive manner. Please let us know if there is anything else we can do to assist you. Have a great day!

July 13, 2021

Dealership Rating
Employee Rating

Had a great experience at the service center. Arman is a great service advisor. Definitely coming back and would recommend to my friends and family! More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arman

Aug 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 06, 2021

Dealership Rating
Employee Rating

No one there is friendly, no one greets the customer and they look like the don’t want to be there. Worst place to her service done More

by Mp2303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 06, 2021

Dealership Rating
Employee Rating

Requested tore pressure check and as soon as i got out the tire pressure light came on… no inspection done as far as i can tell More

by blancaleones01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

July 04, 2021

Dealership Rating
Employee Rating

It seems that the representative doesn’t take your complaint seriously and than charge you $220.00 for nothing but to say you need a new radio and later the system came back Uconnect More

by Bishopfjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex

Jul 07, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience during your visit with us. We would like to learn more about your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

July 03, 2021

Dealership Rating
Employee Rating

Our rep Vahe was great. The service was very expensive but hopefully it will all be good for a while More

by aspeta
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the review We're thrilled to hear you had a great experience with our team. Please let us know if there is anything we can do that would help turn your 4-Star visit to a 5-Star experience Thanks again and have a wonderful day!

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