Mike Aslan | Page 13

One of the block Worst dealership I've ever dealt with look for ways not to help you look for ways not to help you More

by michaelmininall53 Verified Customer Verified Customer

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Way over priced by 3X. And surprised that I took my car elsewhere. Diagnostics ($200) was essentially what you can do at an auto body store for free. And surprised that I took my car elsewhere. Diagnostics ($200) was essentially what you can do at an auto body store for free. More

by johnna72 Verified Customer Verified Customer

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When my new Hyundai Santa Fe (4months) started making clanking noises, it took me a month to get into Service. At my appointment, they claimed to not hear the noise, and sent me away. As soon as I pulled clanking noises, it took me a month to get into Service. At my appointment, they claimed to not hear the noise, and sent me away. As soon as I pulled it out of the garage, it was making the noise still. So I pulled it back around to the garage and I asked them if they could please drive it around the parking lot. Once they did that they did hear the noise and determined that I needed a new transmission because by there was a recall on them. They had no dealership car to let me drive, so they told me my car was safe to drive. Just make sure I use the emergency parking break. They said they would order the part which was gonna take almost a month to come in. Meanwhile, my car got worse and worse , and very scary to drive. I finally took a video and emailed it to the service man. He let me know that my car was “now not” safe to drive and that it needed to be towed to the service department. They also still did not have a car for me and my part was on backorder. At one point during this process when I was notified, there was no lender car for me. I asked him how I was supposed to get to work. He told me that they did not have to give me a car. But if they did, it would’ve been a courtesy. I feel like if you buy a brand new car, the dealership would have more sympathy and understanding when that new car can no longer be driven. I found out later that they should have checked the car for that recall before it left the lot. They did not have time to check that one before I bought it. I will not be coming back to the dealership! More

by laurieperry49 Verified Customer Verified Customer

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I arrived to my first oil change appointment early, and service rep was not happy and gave that look and told next he will not take me in if I arrive early next time. service rep was not happy and gave that look and told next he will not take me in if I arrive early next time. More

by nassermorra Verified Customer Verified Customer

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Everything about experience was positive. Responded to all requests and timing and delivery were great. Responded to all requests and timing and delivery were great. More

by DOMINICVANNUCCI Verified Customer Verified Customer

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Never answer the phone. Doesn't fix problems. No one seems trained in anything. I can see why the retention is so high Doesn't fix problems. No one seems trained in anything. I can see why the retention is so high More

by Lemons@hyundai Verified Customer Verified Customer

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People very nice, very clean, excellent service center. No problems with any thing. Waiting area comfortable No problems with any thing. Waiting area comfortable More

by jpeaco Verified Customer Verified Customer

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They met my expectation In Getting our car in for analysis and it led to a rental since this was a new engine replacement. analysis and it led to a rental since this was a new engine replacement. More

by Cody Verified Customer Verified Customer

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they were quick and very friendly. They also kept me updated throughout the entire process. They also kept me updated throughout the entire process. More

by aaroncigan Verified Customer Verified Customer

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Prompt and thorough. Pick up and drop off was smooth, car washed and vacuumed. Nice Pick up and drop off was smooth, car washed and vacuumed. Nice More

by ambiz0518 Verified Customer Verified Customer

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