Mike Asperheim
Mike Asperheim at Tenvoorde Ford
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Mike Asperheim | Page 17

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.6
403 Reviews
4.6

403 Reviews

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403 Reviews of Mike Asperheim

April 12, 2022

Dealership Rating
Employee Rating

Very professional, organized and well managed. Would define recommend anyone. Staffs are very friendly, and work done is fast. More

by limeshswar17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen

Apr 13, 2022

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2022

Dealership Rating
Employee Rating

I would recommend this dealership overall. But if you have a safety recall about a door latch, think twice. My driver side door doesn't always unlock with the key fob now. More

by jclafont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen

Apr 11, 2022

Tenvoorde Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com when you have a chance. Thank you, and we look forward to hearing from you.

April 07, 2022

Dealership Rating
Employee Rating

Tenvoorde does Great work! Have had great experiences so far. Most annoyed with Ford and their Explorer recalls More

by breL88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: The Drivers for pick up or drop off are great and on time!

Apr 08, 2022

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2022

Dealership Rating
Employee Rating

The dealership was very easy to get to and there was very little wait time to the car serviced and they washed it when it was done More

by ddanelek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen

Apr 04, 2022

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2022

Dealership Rating
Employee Rating

Good service staff. Couldn’t fix my after market problem, but they did wash my truck without charging me a dime. More

by RAPIDROBERT60
Recommend Dealer
Yes
Apr 04, 2022

Tenvoorde Ford responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We do hope we can be of assistance in the future. Take care!

March 31, 2022

Dealership Rating
Employee Rating

I always love bringing my car here for any maintenance, because I know that things are done accurately, and checked correctly. Staff are always willing to go the extra mile, and that makes all the differen More

by sarahrauchbauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Russ Hoeschen

Apr 01, 2022

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 30, 2022

Dealership Rating
Employee Rating

I have always had my truck serviced here and really like the service advisor I work with. Mike is very personable and I feel honest and upfront with me on all service issues. More

by Ronthielen
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 31, 2022

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 30, 2022

Dealership Rating
Employee Rating

It was bad int he past and has turned around for the better. Nice people More

by GRAHAMLORSUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2022

Tenvoorde Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. We are so pleased you enjoyed your visit this time around. Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2022

Dealership Rating
Employee Rating

During the visit the right passenger windshield wiper was scheduled to be corrected as it was over traveling and hitting the trim of the window border trim or edge. It’s still doing it! More

by GLBARSNESS53
Recommend Dealer
No
Mar 31, 2022

Tenvoorde Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com when you have a chance. Thank you, and we look forward to hearing from you.

Mar 31, 2022

GLBARSNESS53 responded

The issue was ... and sent earlier as shown above from the enquiry. I do not wish to return the vehicle for a full day to "again" have it hopefully corrected. There are other avenues now to pursue.

March 29, 2022

Dealership Rating
Employee Rating

The work was done quickly, and correctly with no up sale which was appreciated. Very friendly!! More

by djblair_9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2022

Tenvoorde Ford responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

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