Mike Asperheim
Mike Asperheim at Tenvoorde Ford
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Mike Asperheim | Page 16

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.6
406 Reviews
4.6

406 Reviews

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406 Reviews of Mike Asperheim

May 12, 2022

Dealership Rating
Employee Rating

It was ok. Could be better though. Hope this review helps you in the future. More

by alanglatzel3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2022

Tenvoorde Ford responded

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Phil Waxon at pwaxon@tenvoordeford.com.

May 02, 2022

Dealership Rating
Employee Rating

My bill has been incorrect several times now and I’ve called in on it twice, one time never got a call back. Then when I called in a second time they must have been in a hurry because the rep just hurri More

by njloeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Barry Jensen

April 28, 2022

Dealership Rating
Employee Rating

Had both Fords in for a recall and they had both done in one day More

by JEREMYZWACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen

Apr 29, 2022

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Thank you, and have a fantastic day!

April 27, 2022

Dealership Rating
Employee Rating

Very satisfied with. The service also was nice to get a loaner car I live 30 mile away More

by KJANSENBUILDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

Apr 28, 2022

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2022

Dealership Rating
Employee Rating

They don’t communicate very well Amongst themselves. They are very slow on repairing your vehicle. More

by hansen.will12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 28, 2022

Tenvoorde Ford responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution. We look forward to hearing from you.

April 25, 2022

Dealership Rating
Employee Rating

The guys here are always helpful and courteous. Getting a car wash when they are done is an nice plus!! More

by deb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Tenvoorde Ford responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

April 25, 2022

Dealership Rating
Employee Rating

They used to sell cars when there were cars to sell. Word, word, word, word. More

by matushin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen

Apr 26, 2022

Tenvoorde Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

April 24, 2022

Dealership Rating
Employee Rating

wonderful place to do business at people all know what their job is and there very knowledgeable More

by eich57.re
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Lochner , Colt Litzau

April 24, 2022

Dealership Rating
Employee Rating

I was lied that my car was fixed. It took an email Deb to get things moving. Phil did the best he could when dealing with services techs. The services techs lost my motor cover and ne More

by nickbeck1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Barry Jensen , Russ Hoeschen, Phil did the best he could

April 22, 2022

Dealership Rating
Employee Rating

Quick lane staff were considerate, stored my vehicle in the garage when we were not able to pick up it before closing and bad weather was predicted for overnight. More

by BRNCAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen

Apr 25, 2022

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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