Mike Baack | Page 6

It was am amazing experience from beginning to end. They have an amazing team! The Genesis G70 is a gorgeous car! I would highly recommend buying your next vehicle at Bloomington Hyundai/Genesis! have an amazing team! The Genesis G70 is a gorgeous car! I would highly recommend buying your next vehicle at Bloomington Hyundai/Genesis! More

by HEATHERSTEINHAUER Verified Customer Verified Customer

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This is my third vehicle from this dealership. I am in my 6th decade so I have LOTS of experience judging customer service. Everyone is upbeat, courteous, and trustworthy. Adrian took excellent care of me as 6th decade so I have LOTS of experience judging customer service. Everyone is upbeat, courteous, and trustworthy. Adrian took excellent care of me as we worked through an unexpected financing wrinkle. More

by KAYEADAMS210 Verified Customer Verified Customer

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Overall great experience. Loved working with Andy Jones. Highly recommend this dealership. Also, post sale I was very happy with them fixing my windshield issue free of charge Highly recommend this dealership. Also, post sale I was very happy with them fixing my windshield issue free of charge More

by VITALIYZUB Verified Customer Verified Customer

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Carrie M was very patient with me. She answered questions and concerns. Luke B, did an awesome job explaining all the different processes of the car loan. Good service on sales ends. Thanks! and concerns. Luke B, did an awesome job explaining all the different processes of the car loan. Good service on sales ends. Thanks! More

by LILSAYDEE Verified Customer Verified Customer

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Tire service I had no problems with my service and was happy to get replacement parts. I had to wait due to out of stock tire size but ended up fine. Nancy was gre I had no problems with my service and was happy to get replacement parts. I had to wait due to out of stock tire size but ended up fine. Nancy was great. More

by Mark Verified Customer Verified Customer

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The buying process was very relaxed, and comfortable. A.K and Adrian were very knowledgeable, and great to work with! They both seem to genuinely love their job. A.K was so helpful and eager to help me find and Adrian were very knowledgeable, and great to work with! They both seem to genuinely love their job. A.K was so helpful and eager to help me find the best model to meet my needs. Management made me feel that they truly cared, and wanted to earn my business. I would recommend this dealership, and the people I worked with! Love my new Palisade! More

by JANSKIN12 Verified Customer Verified Customer

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Adrian Benitez had the car we were interested in ready. Especially pleased to work with Adrian. He is attentive and knowledgable and a good listener. Explained the features of the car which were all new to Especially pleased to work with Adrian. He is attentive and knowledgable and a good listener. Explained the features of the car which were all new to us. We are happy with the car and expect years of good service. More

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Excellent experience Very professional.Non pressure enviorment. Focus was on the customer's needs and wants. First time working with this dealership so my experience is pr Very professional.Non pressure enviorment. Focus was on the customer's needs and wants. First time working with this dealership so my experience is primarilywith Carrie and Mike but it was very positive.. More

by LNATTEMA Verified Customer Verified Customer

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Service s great there are a wonderful place to work there people are very nice overall experience was great I would recommend to all my friends that the deale s great there are a wonderful place to work there people are very nice overall experience was great I would recommend to all my friends that the dealership give me Great service thank you More

by MB5823 Verified Customer Verified Customer

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One of the best car buying experiences I’ve ever had was at this dealership. From the moment I walked in the door on a Monday I was made to feel that I was their most important customer. Abdikadar Abdi was at this dealership. From the moment I walked in the door on a Monday I was made to feel that I was their most important customer. Abdikadar Abdi (AK) listened to me and steered me towards exactly what I was looking for in a new car. Once he knew I was serious, he worked with the manager to get me the lowest price possible. I didn’t make a deal with them that day as I wanted to do further research on my options. I went back to the dealership several times with further questions and even when AK was not there, both Mike and Brandon Zimmerman were happy to assist me. I learned a lot about this new vehicle and all of its many features. Brandon went with me for another test drive and showed me even more features of this vehicle. I told him I was ready to purchase and he set up an appointment for me with AK for Thursday promising to have the car cleaned up and ready to go. I was ready on Thursday to pay cash for this new vehicle when Alex, the finance manager, told me about a way to save another thousand dollars. I really hated the phoniness that used to take place when buying a car. I’m talking about the times the sales person would go to the back room to meet with the manager to supposedly come up with a good price (when all they were really doing was talking about sports). Then he would come out and present the offer. The customer would leave but the sales person would call back a few days later with an even better price. I didn’t get any of that at this dealership. I was given the best price the first time in my research confirmed that. If you are looking for a no nonsense deal with straight talk, this dealership is the place to go! More

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