Mike Ball | Page 4

This is my second car from Mercedes-Benz of Laguna Niguel and I'm happy once again. Ben is no longer there, but Andrew worked hard to find me the vehicle I wanted and delivered! I wasn't standing around fo and I'm happy once again. Ben is no longer there, but Andrew worked hard to find me the vehicle I wanted and delivered! I wasn't standing around for hours or playing the usual numbers game and it's a very comfortable dealership to visit. Sales manager Michael worked with Andrew and got me a great AND honest deal so when it comes time to trade-in again, I will be heading back to Mercedes-Benz of Laguna Niguel! More

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I am very pleased with the good service and the price. The service was pleasant they worked efficiently and quickly and the explanation of the vehicle was outstanding price. The service was pleasant they worked efficiently and quickly and the explanation of the vehicle was outstanding More

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Easy Transition delivered with Care! This is our 4th Mercedes from Laguna Niguel Mercedes-Benz. Working with Ho Yi was relaxing and smooth. I felt Ho's experience and knowledge in selli This is our 4th Mercedes from Laguna Niguel Mercedes-Benz. Working with Ho Yi was relaxing and smooth. I felt Ho's experience and knowledge in selling Mercedes-Benz helped make the transition a smooth one. His honesty and wanting to do what was best for us came thru in his conversations which in turn made buying our 4th Mercedes an enjoyable experience and not feeling stressed. Our needs and concerns were more important than the sale. That's a BIG PLUS! More

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EXCELLENT SERVICE AND COURTESY Muzzi is a great person to work with. He help us a lot to decide ourselves about what we wanted and what we needed with no pressure at all. Always hea Muzzi is a great person to work with. He help us a lot to decide ourselves about what we wanted and what we needed with no pressure at all. Always hearing our concerns and show us the different options around the dealership. He has a pleasant personality and makes you feel at ease totally with zero stress. We liked to be there and it was worthy the trip from San Diego as we returned with two cars; the one that take us there and the one that we purchased at a very good deal. Thanks Muzzi!! More

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Great car-buying experience We bought our new 2020 GLC from Reza and couldn't have had a better car-buying experience. Reza is very knowledgeable and helpful, with a great style We bought our new 2020 GLC from Reza and couldn't have had a better car-buying experience. Reza is very knowledgeable and helpful, with a great style for selling - not pressured at all. Mike Ball also helped us put our deal together and we're pleased! More

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Excellent My wife and I had a great experience leasing my wife's car from Mercedes-Benz of Laguna Niguel and specially Steve Turner. He found us the perfect ca My wife and I had a great experience leasing my wife's car from Mercedes-Benz of Laguna Niguel and specially Steve Turner. He found us the perfect car at an excellent price.We drove from Beverly Hill to pickup our car. He made us feel welcomed and made the process easy and stayed with us until we took our car out of the. I highly recommend Steve and Mercedes-Benz of Laguna Niguele. More

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Patrick Healey and Sales Manager Mike Ball were terrific. Never experienced the helpfulness and honesty by a dealership in purchasing a vehicle as what my wife and I experienced. Would highly recommend this Never experienced the helpfulness and honesty by a dealership in purchasing a vehicle as what my wife and I experienced. Would highly recommend this dealership, Patrick and Mike. More

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Well spent afternoon Purchasing a car at laguna niquel Mercedes was easy a quick , I had my granddaughter with me & they were very accommodating to her , they brought her Purchasing a car at laguna niquel Mercedes was easy a quick , I had my granddaughter with me & they were very accommodating to her , they brought her snacks and hot chocolate , coloring books etc..., she never complained in the 3/4 hours we were there . They got me a great deal that I was very happy with and I left with a beautiful new car ! Thanks Patrick Healy & Mike Ball , Good Job 👍 I’ll be back ! More

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To say that the staff at Mercedes-Benz, Laguna Niguel are friendly, is an understatement. I saw the car I wanted on their website and drove it off the lot a week later. From start to finish, it was an easy, friendly, is an understatement. I saw the car I wanted on their website and drove it off the lot a week later. From start to finish, it was an easy, pleasant experience. Kim and Alex excel at customer service, it’s almost as if they’re working for you and not the company. The test drive with Duke was fun, great guy with an awesome personality! Finalizing the paper work with Gene went a LOT smoother than I anticipated. I truly commend his ability to stay professional but maintaining a light mood while being able to talk sports and current events without delaying the process. Not to mention, his experience shows! He was able to sit me down and walk through all of the car’s features as if he built it himself! It was awesome. Then to top it all of, Shawn at finance may be the most sincere person I’ve met in the state of California. I got a genuine feeling that he was truly looking out for me and helping me work around my budget. If the opportunity presents itself, I’d be more than happy to conduct future business with Mercedes-Benz, Laguna Niguel! Thanks ladies and gents, I really feel like a part of the family, a great family at that! More

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Honest We have bought numerous vehicles over the years and our experience at Laguna Niguel was truly awesome. From the moment we walked in until we left, the We have bought numerous vehicles over the years and our experience at Laguna Niguel was truly awesome. From the moment we walked in until we left, the customer service provided was excellent. More

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