Mike Ball | Page 6

Great Experience In my experience, buying a used vehicle is rarely a pleasant experience however Mercedes of Laguna sets the bar in treating customers with courtesy an In my experience, buying a used vehicle is rarely a pleasant experience however Mercedes of Laguna sets the bar in treating customers with courtesy and respect. I purchased a used Honda from MB Laguna and although it's not the Mercedes brand, my daughter and I were treated as if we were buying a new Mercedes. I'm definitely a return customer when the time comes. Hats off to Kosta Spektor and thank you. More

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Buying a computer on wheels Had an interesting experience at this dealership.All staff members were knowledgeable and helpful.All my questions were answered resulting in getting Had an interesting experience at this dealership.All staff members were knowledgeable and helpful.All my questions were answered resulting in getting the car I envisioned. I got the best help from Bryce Cummings in teaching me how to use the computer functions. More

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Best Dealership Experience Really the best dealership experience I have had, and I've dealt with a lot of dealerships over the years. Cory was great to deal with, and so were Ja Really the best dealership experience I have had, and I've dealt with a lot of dealerships over the years. Cory was great to deal with, and so were James and Mike, and also Ramsay in Finance. I would recommend MBZ Laguna Niguel to anyone without hesitation. More

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Excellent service and Great experience Thank you for making me and my wife like home when we where at the dealer to purchase our car, it was a great experience and definitely coming back wh Thank you for making me and my wife like home when we where at the dealer to purchase our car, it was a great experience and definitely coming back when I'm ready for my next car. More

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Exceptional car buying experience Exceptional car buying experience. Not only did I get the car I wanted but my experience was fast, easy, convenient and most of all fun. Exceptional car buying experience. Not only did I get the car I wanted but my experience was fast, easy, convenient and most of all fun. More

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400E CV I highly recommend working with Kevin Marlowe. He was knowledgeable and made transaction smooth and easy. I would recommend him to all of my family I highly recommend working with Kevin Marlowe. He was knowledgeable and made transaction smooth and easy. I would recommend him to all of my family and friends. More

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Kurt, Eric, and Michael were so helpful. Everyone, from Eric to Kurt to Michael, was so helpful and patient throughout the leasing process. My needs were met, and the results were far better Everyone, from Eric to Kurt to Michael, was so helpful and patient throughout the leasing process. My needs were met, and the results were far better than I had anticipated when I walked in. I am particularly grateful to Kurt who spent a lot of time with me, finding out my needs, my wants, and analyzing my resources to find a way to make things work. I ended up leaving with a car that far exceeds anything I envisioned. More

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Easy to lease car We had a Great Experience. Sean was our salesman and he made sure we were happy and he worked very hard to meet our budget. Car is beautiful,rides Gre We had a Great Experience. Sean was our salesman and he made sure we were happy and he worked very hard to meet our budget. Car is beautiful,rides Great,love the safety features. Thank you Sean Haifi for helping us and making our daughter very happy to make her dream lease come true. We appreciate how hard you worked and how you came in on your day off from work to make sure it all went well. We will be sure to recommend you to our friends and family if they need to lease or buy a Mercedes. JB family from DP More

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Mr Gerhard Jurinek was so pleasent and Helpful . Thank you ! I will be returning to to Mercedes Laguna Niguel for my future auto purchases ! They truly are committed to the customer and no Pressure at all ! Ke I will be returning to to Mercedes Laguna Niguel for my future auto purchases ! They truly are committed to the customer and no Pressure at all ! Kept my Wife and I comfortable and fully informed of all my questions . The good Neighbor approach that I felt was very much appreciated . More

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Horrible Treatment Warning to the Mercedes Customers: Mercedes Benz of Laguna Niguel is HORRIBLE DO NOT SHOP HERE. I was expecting a stellar customer experience at M Warning to the Mercedes Customers: Mercedes Benz of Laguna Niguel is HORRIBLE DO NOT SHOP HERE. I was expecting a stellar customer experience at Mercedes Benz of Laguna Niguel and I was stunned to be treated horribly by the sales and management staff. After negotiating a deal on a new car I was told that I had to provide the dealership my Social Security Number. I found odd since I informed the sales and management staff that I was going to use my Credit Union to finance the car. They told me that they wanted to make sure I was who I said I was even after they told me that they Googled my name and they verified my address that I had provided to them. I told them that their business practices were outrageous and specious. They further told me they needed to make sure only the “right” people bought Mercedes Benz vehicles. This is bias at the most base and offensive level. I will never purchase a Mercedes product again. I am truly horrified this is how Mercedes choses to interact with clients. Regatds, Sam More

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