Mike Cassidy | Page 12

Customer service unmatched I bought my 2013 Chevy Silverado here in late December 2018. Mike Cassidy was my salesperson, and he was absolutely incredible. It was a no nonsense b I bought my 2013 Chevy Silverado here in late December 2018. Mike Cassidy was my salesperson, and he was absolutely incredible. It was a no nonsense buy and he was straight up about the price and what they could honestly do for me. The truck was originally priced to sell using their bank, but I had my own financing through Navy Federal, and they honored the dealer financing price through my bank. Long story short, I ended up purchasing the truck, which was in great condition and priced extremely well, in the course of about 2 hours. Mike continued to follow up and check up on everything even after I was long gone and still reaches out every now and again to see how things are with the vehicle and myself, and he personally mailed my license plate to my new address once it arrived to them. They even filled up my tank and washed it for me a couple weeks later because there was not a spare key when I bought it. Highly recommend these guys because this is what car buying should look like. More

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A new friend Mike carried through the process of buying my first Cadillac like we were long time friends. Everything thing was made very clear to me, the process w Mike carried through the process of buying my first Cadillac like we were long time friends. Everything thing was made very clear to me, the process was thorough but was done quickly. This was the first time I brought a a car and didn't have to spend my whole day at the dealership. If you're looking for a new vehicle, see Mike Cassidy, you will be glad you did. Thanks Mike More

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Mike Cassidy & SRX Purchase Mike was the consumate profressional , not pushy, very courteous and aware of what I was seeking in a Certified SRX. He was a pleasure with whom to d Mike was the consumate profressional , not pushy, very courteous and aware of what I was seeking in a Certified SRX. He was a pleasure with whom to deal and even assisted me via text on his day off in pairing my iPhone up the car. I will be recommending Mike to my friends. More

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Outstanding Experience If you are in the market for a new car I highly recommend visiting Delaware Cadillac and asking for Mike Cassidy. To say that I am very particular wo If you are in the market for a new car I highly recommend visiting Delaware Cadillac and asking for Mike Cassidy. To say that I am very particular would be an understatement. I was looking to replace my 2010 SRX which by the way was the best car I have ever owned! I wanted to return to Delaware Cadillac because they are First Class and have an excellent service department. I was fortunate to work with Mike. He listened to my needs, answered my endless questions and went the extra mile to make certain I found the perfect car for me. He is very knowledgeable, patient and a man of his word. If Mike says he will do something, consider it done! Nothing is too much trouble. He even returned my calls while on vacation! Mike’s customers are his number one priority and he is honest to a fault. He is an asset to Delaware Cadillac and the automobile industry. Thanks to Mike, I am a very satisfied customer. More

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Excellent Service Working with Mike Cassidy, from the test drive to the purchase, was an excellent experience. He was very professional, reliable, timely, and easy to w Working with Mike Cassidy, from the test drive to the purchase, was an excellent experience. He was very professional, reliable, timely, and easy to work with. We would definitely work with Mike in the future as well as highly recommend him to anyone looking to purchase a car. More

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Excellent Experience My experience at Delware Cadillac was as simple as car buying should be. I was met with friendly associates upon walking in, and was approached by Mik My experience at Delware Cadillac was as simple as car buying should be. I was met with friendly associates upon walking in, and was approached by Mike Cassidy shortly after arriving. I was interested in purchasing used, but was treated no differently than a new car buyer. Mike was more than helpful every step of the way, especially in delivering my vehicle to my residence because I wasn’t able to make it to the dealership. The accommodations I received from Mike was everything I had hoped for, and never received prior to visiting. Everything at Delaware Cadillac is First Class, and they provide a very easy buying process. I am elated with my purchase, and look forward to sending more business their way in the future! More

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Easy and Excellent We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Pri We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac. More

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XT5 purchase Mike is wonderful and an asset to Delaware Cadillac. Nothing is too much for him to do. Very responsive to calls and texts. Excellent service! Impres Mike is wonderful and an asset to Delaware Cadillac. Nothing is too much for him to do. Very responsive to calls and texts. Excellent service! Impressed! Delaware Cadillac dealership is awesome. More

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Mike Cassidy: An Honest & Compassionate Salesman Mike Cassidy is an honest and compassionate Salesman. My wife and I drove from D.C. to purchase a 2011 Cadillac CTS Premium. When we arrived, he alrea Mike Cassidy is an honest and compassionate Salesman. My wife and I drove from D.C. to purchase a 2011 Cadillac CTS Premium. When we arrived, he already had the car detailed and let allowed us time to ourselves as we examined the car's beauty and features. Despite that fact that he was wrapping-up with another customer he managed to also tend to our needs. We purchased the vehicle but could bring her home that day, so Mike personally drove it to us. How great is that?! Even better, he followed up a couple of days later to see if we were satisfied and asked if we had any questions. It simply does not get any better than that folks! He's what you look for in a Salesman, and we're proud to have purchased from him. -Mike Nelson More

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Mike Cassidy review from 7/21/18 On Saturday, 7/21/2018 I met Mike Cassidy, an experienced car sales man, who knows how to talk and listen to a person interested in a vehicle. I arri On Saturday, 7/21/2018 I met Mike Cassidy, an experienced car sales man, who knows how to talk and listen to a person interested in a vehicle. I arrived at 4pm on a Saturday, 1 hour prior to closing and Mike greeted me like he was beginning his day, with energy, a smile and patience. He listened and enjoyed a cup of coffee with me, as I explained what had unfolded with my previous vehicle over the past 48 hours. He genuinely wanted to help and respected the amount of money I could afford and came back with a payment 1/3 less than I anticipated. The entire process way stress free, he made me feel very comfortable with his welcoming personality and sharing stories of the relationships he has formed in his 25+years of selling vehicles. I walked out with less stress then arriving and comfortable knowing, I could afford the payment him and David Stanton were able to get me. I walked out in with keys in hand, in under 2 hours. We agreed to return on Monday, at the end of my day, to have the car detailed and for a courtesy fill of gas. He made the entire process very simple and its how I prefer to do business. That being said, I'm enjoying my 2010 Mazda 3S very much and was very appreciative of the service provided by Mike! I give him a 10 STAR rating! Thank you! Jenn Brooks More

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