Mike Cassidy | Page 13

Review for Mike Cassidy Before buying my 2015 Cadillac CTS from Delaware Cadillac, I checked out a few other dealerships, and wasn’t planning on buying a car that day. Howeve Before buying my 2015 Cadillac CTS from Delaware Cadillac, I checked out a few other dealerships, and wasn’t planning on buying a car that day. However, I was given VIP treatment by Mike as soon as I walked in to the dealership. Mike asked me all the right questions, and was able to figure out exactly the type of car I was looking for. I am a young 28 year old engineer, and I absolutely love my Cadillac. It has a very sporty look for young guys, along with everything you can ask for in a luxury car. Mike went into great detail about every feature the car has, and also explained to me in detail how to take care of it. After the test drive, I decided to buy the car the same day. Since then, Mike has followed up with me to make sure I am enjoying my new ride. He is very easy to reach out to via phone/ textin case you need help. Overall, I am very happy with my experience, and I highly recommend (especially the young guys who think Cadillac is an old person’s car, just give it a try) this dealership. Just ask for Mike when you get there and he’ll take good care of you. More

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Purchase of our used Cadillac We found our car online, and called and spoke to Mike Cassidy. He had nothing but good things to say about this car, and we went to see it the next d We found our car online, and called and spoke to Mike Cassidy. He had nothing but good things to say about this car, and we went to see it the next day. Although it was a 2008 Cadillac, it looked brand new. The process to purchase very good, and Mike handled getting just a few things fixed for us. We would definitely recommend others to this establishment if in the need for a new or used vehicle. We did have one slight hic up with the paperwork that Dave handled quickly. More

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Awesome help I was in the market for a used Escalade. Being local I reached out to Delaware Cadillac for help. They did not have the vehicle I wanted but assisted I was in the market for a used Escalade. Being local I reached out to Delaware Cadillac for help. They did not have the vehicle I wanted but assisted me in locating one I feel comfortable purchasing. I greatly appreciate the help I was provided. I will be using Delaware Cadillac for all my service needs. Mike Cassidy is a top notch person that goes out of his way to help. Even if he didn’t get the sale. More

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Super friendly and accommodating! Mike greeted us with a friendly demeanor and it continued through our experience. He went the extra mile to make sure we were pleased with our purchas Mike greeted us with a friendly demeanor and it continued through our experience. He went the extra mile to make sure we were pleased with our purchase! More

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Excellence Due to a recent accident I needed to replace my Cadillac CTS and went to Delaware Cadillac to do so. Mike greeted me with a friendly smile and offere Due to a recent accident I needed to replace my Cadillac CTS and went to Delaware Cadillac to do so. Mike greeted me with a friendly smile and offered to help me choose a new car. I had never purchased a car by myself but my husband died a couple months ago so I was on my own. Mike walked me thru every step and explained everything about the car and process. I now have a new beautiful CTS and I know I can call Mike with any questions about it. He has even followed up with me to make sure I was doing ok with my new car. Excellent service above and beyond! More

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Honest, trustworthy and understanding I found a vehicle online and arranged to come and test drive the vehicle. Mike met me and we sat and discussed my needs, the vehicle I found and the I found a vehicle online and arranged to come and test drive the vehicle. Mike met me and we sat and discussed my needs, the vehicle I found and the issues I was having with my insurance company. Mike was very knowledgeable about the vehicle and gave me great advice on dealing with my insurance company. He never made me feel pressured, quite the opposite, he made me feel relaxed and comfortable with my purchase. My internet price was honored and the transaction was very smooth. Mike even got in the car with me and walked me through setting up OnStar. Mike was friendly, respectful and courteous. I have been back to the dealership to see him twice since the purchase and he even asks about my son. When I need another vehicle I would definitely give Mike a call. I have already told a few people about my experience. I would highly recommend purchasing a car from Mike and this dealership again. More

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Great customer service!! I had been searching for a new Cadillac for several months. My search ended when I arrived at Delaware Cadillac and was greeted by Mike Cassidy. He wa I had been searching for a new Cadillac for several months. My search ended when I arrived at Delaware Cadillac and was greeted by Mike Cassidy. He was very polite, knowledgeable, and friendly. He even delivered my new vehicle to me, which was a two hour drive away. If I decide to purchase another Cadillac, I will return to Delaware Cadillac. More

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Mike was knowledgeable, friendly, and got us a good deal. Mike was really excellent and made our first car buying experience very pleasant. He was very knowledgeable about the car buying process and worked wi Mike was really excellent and made our first car buying experience very pleasant. He was very knowledgeable about the car buying process and worked with us to get us a deal that we could easily afford. He also stayed late with us even after the dealership closed to ensure that we were all set and that all the appropriate paperwork was completed properly. We never felt rushed or forced at any point and we really appreciated that. More

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Excellence unparalleled My sales rep was Mike Cassidy and this was the first buying experience where I genuinely felt as though the sales rep was interest in me my family and My sales rep was Mike Cassidy and this was the first buying experience where I genuinely felt as though the sales rep was interest in me my family and our needs rather than his own. Mike and the staff took the time to get to know me and to find the right vehicle for me. I had done my research and had in mind the costs I would incur. Mike gave me the best price right out of the gate. No nonsense no fluff no bs whatsoever. Btw the price was substantially lower than the other dealers I visited. Don’t waste time with other dealers. If it’s a Cadillac you want go see mike and the staff at Felawsre Cadillac. Excellence unparalleled. More

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Pleasant Friendly knowledgeable personal. No pressure just helped us to find what we were looking for. Made the purchasing of a vehicle less stressful. Very Friendly knowledgeable personal. No pressure just helped us to find what we were looking for. Made the purchasing of a vehicle less stressful. Very accommodating. I hope that everything they told us about the service after the sale is correct. If so we will definitely be back the next time we are looking for a car. Love the car so far. More

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