Mike Castori
Mike Castori at Cape Coral Chrysler Dodge Jeep Ram

Mike Castori | Page 2

Service

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.4
794 Reviews
4.4

794 Reviews

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794 Reviews of Mike Castori

June 03, 2026

Dealership Rating
Employee Rating

Mike took great care of me and was on top of everything to make sure my truck got back to me as soon as possible. Thank you Mike! More

by johncpetrizzi
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2026

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Employee Rating

It took 15 min for someone to acknowledge me after the desk told me to wait by my car (I had an appt). Meanwhile, several service guys were in a circle talking to a guy about how cool his truck was. They More

by Amberley89
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Recommend Dealer
No
May 27, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2026

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I am having a serious service issue with Cape coral jeep - they have had my vehicle for 5 days & i have called every day to find out what is going on & have left numerous messages and nobody cares to call m More

by kleinkort
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Wendy Huckaby

May 04, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

We value and appreciate your business, Melody. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 30, 2026

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Treated me well and took care of my jeep I will go there again for service. More

by chrobinett
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Millspaugh

May 01, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 29, 2026

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Great services, one of the best dealerships, very knowledgeable people and professional. Good services area More

by boris.leiva94
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Recommend Dealer
Yes
Apr 30, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 10, 2026

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Great dealership good employees only negative is no one will answer the phone in parts More

by revjky1894
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Millspaugh, Wendy Huckaby , Mitra Rampersad

May 28, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2026

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Employee Rating

Great experience, fast and professional service . I will be returning back for any future preventive service . More

by Goldstar_1082
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Millspaugh, Ibrahim Abdala

May 28, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2026

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The service was fast and with no issues at all, great service and kind staff More

by adrian.reyes
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Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Abdala, Veronica Carpenter, Andrew Dubanik , Darren Caster, Eddy Crespo, Freddy Gorra

May 28, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2026

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Employee Rating

Mr. Michael Castori provides top-tier customer service. My 2021 Dodge Challenger was in for warranty work, and Mike made the process seamless, honest, and faster than promised. Highly recommend working wit More

by jeter20
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Service Time
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Recommend Dealer
Yes
May 28, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 28, 2026

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Employee Rating

Made an appointment for warranty work, car was promised to be done in a few hours. Car sat all day untouched, no loaner no shuttle service would never go back. More

by eric3456
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Service Communication
Recommend Dealer
No
Apr 03, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Eric. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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