Mike Castori
Mike Castori at Cape Coral Chrysler Dodge Jeep Ram

Mike Castori | Page 66

Service

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.4
782 Reviews
4.4

782 Reviews

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782 Reviews of Mike Castori

February 20, 2022

Dealership Rating
Employee Rating

Customer service representative Mike Castori was ignoring me, as a customer. I will not return to this place ever. In written respond to my previous review, they promise that somebody will contact me to solv More

by jmbravojm
Recommend Dealer
No
Feb 21, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (jmbravojm). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

February 16, 2022

Dealership Rating
Employee Rating

Easy to schedule. Helpful upon arrival. Took a little longer than i anticipated, but there were multiple offers of food and beverages. Even provided a veterans disco More

by griefresources
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2022

Dealership Rating
Employee Rating

Went in to have recall work done, oil consumption. ..suggested I get oil change for $79....then later the service agent told me not to get oul.changed before returning for 2nd check. More

by sunnyandsissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 14, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (sunnyandsissy). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

Feb 15, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you. We have passed your email to our service leaders who will be contacting you.

Feb 14, 2022

sunnyandsissy responded

sunnyandsissy@aol.com

Feb 14, 2022

sunnyandsissy responded

My contact info is sunnyandsissy@aol.com

February 14, 2022

Dealership Rating
Employee Rating

If u wanna have the best experience in a company servicing your car and Customer Service. Come to Dodge Jeep Ram In Cape Coral Florida!!! They are all very Professional. More

by transport2973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA

Feb 14, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 06, 2022

Dealership Rating
Employee Rating

Very professional and quick to get the job done. Hourly rate rather steep. Mr. Castori was easy to talk to and honest. More

by hfitz77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 04, 2022

Dealership Rating
Employee Rating

The service was good, only I missed the complementary car wash that they always offer. More

by noemalca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA

Feb 05, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (noemalca). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

February 03, 2022

Dealership Rating
Employee Rating

First of all, I found making my service appointment a welcoming and pleasant experience. The person taking notes devoted full attention to me even though there was much going on around us. Secondly, ar More

by WILKINSONJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 28, 2022

Dealership Rating
Employee Rating

Mike and the staff was very polite and professional and made sure my needs were addressed. More

by j.sesso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 27, 2022

Dealership Rating
Employee Rating

I always receive the best service here. Questions get answered and I always get the help I need without feeling pressured. Jay and his staff at CCDJR have kept me on the road safely since they opened! More

by CAROLYNMOLTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike "Big Mike" Tota, Christopher Reid , Jay Ganzi, Jessica Jimenez, Raymond Powers

Jan 27, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 27, 2022

Dealership Rating
Employee Rating

Perfect place to get everything you need and want! Wouldn’t go anywhere else for anything. More

by tonyj11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lewis

Jan 27, 2022

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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