773 Reviews
Write a Review773 Reviews of Mike Castori
March 18, 2026
Very clean and friendly. Refreshments great. Waiting area was good and agent very informative and nice Refreshments great. Waiting area was good and agent very informative and nice More
Other Employees Tagged: Alejandro Collazo, Darren Caster, Eddy Crespo, Freddy Gorra, Ibrahim Abdala, Veronica Carpenter, Andrew Dubanik, Wendy Huckaby
March 14, 2026
Brought in for an oil change and fluid level check prior to trip. Waited a long time, when i asked the girl at the front desk she stated it was parked in sie lot. I took keys and went o retrieve my vehi to trip. Waited a long time, when i asked the girl at the front desk she stated it was parked in sie lot. I took keys and went o retrieve my vehicle. Found it with cardboard inserted in window. I went back in they stated the window needed a new part. I went to the service spokesperson he stated it needed a new part forthe door so window would operate. He took me to parts area and they charged me 600 to order part/ Each time I called or went in over the next 6 months they stated part wasnt in. Today i went in to get rfund for non appearing part. I was told promasters are popular so difficult to get part. Stated they wouldnt issue a refund because promasters were popular. Stated no refund because they charged me $600 for diagnostics. Window worked when i bought it in. They lost a good customer for 600. I will never buy a RAM van again More
March 12, 2026
Appreciate the hard work and timely return of my SUV after it has been serviced. Its always a pleasure to stop and and see the team. after it has been serviced. Its always a pleasure to stop and and see the team. More
Other Employees Tagged: Alejandro Collazo
March 08, 2026
Once someone for the service department recognize that you have come for service, the process from start to finish is good. you have come for service, the process from start to finish is good. More
Other Employees Tagged: Lisa Millspaugh, Darren Caster, Eddy Crespo, Ibrahim Abdala, Veronica Carpenter, David Kieffer
February 26, 2026
I had no contact with these people! I only spoke to someone in parts who never called me back. I only spoke to someone in parts who never called me back. More
Other Employees Tagged: Alejandro Collazo, Lisa Millspaugh, Darren Caster, Eddy Crespo, Freddy Gorra, Ibrahim Abdala, Veronica Carpenter, Andrew Dubanik
February 26, 2026
Great customer service every time and overall experience. I will continue to have my vehicle serviced here. I will continue to have my vehicle serviced here. More
Other Employees Tagged: Ibrahim Abdala
February 23, 2026
had a BAD experance with this dealership- was quoted a price and later that day got a new estimate for $1000 more- said no thanks - went tp pick up vehicle and had to pay $250 for no work no diagnostics j price and later that day got a new estimate for $1000 more- said no thanks - went tp pick up vehicle and had to pay $250 for no work no diagnostics just a screwing- I live in a gated community and work the gate sometimes- well be leting all 800 homeowners know how BAD your dealership is- will never be back- already talked to someone from the dealership- this isnt over More
February 21, 2026
Everyone was excellent at their jobs kept me informed as what they were doing. Got me in and out in a good manner. what they were doing. Got me in and out in a good manner. More
Other Employees Tagged: Darren Caster, Eddy Crespo, Ibrahim Abdala, Veronica Carpenter, Wendy Huckaby
Dealership Inventory (675 Vehicles)

