Mike Catman | Page 5

Slow-sloppy, loyal customer dissapointment. 4 hours for an oil change, sloppy work, oil filter was left with oil dripping from it. stained garage floor. as a return cutomer, and having purches 4 hours for an oil change, sloppy work, oil filter was left with oil dripping from it. stained garage floor. as a return cutomer, and having purchesd the vehicle there, you would think. hmm? More

by bbuchyn Verified Customer Verified Customer

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quick lane the best around They always know your time is valuable and treat you like family and always take care of your needs with only the best in service and part and always They always know your time is valuable and treat you like family and always take care of your needs with only the best in service and part and always back their work. only place I take my cars and trunk to have anything done to them. More

by PAULDVMFA531 Verified Customer Verified Customer

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Been good very professional Bought a 2015 Focus from them had a transmission issue, took a little bit to address but came back to service and got it fixed with no issues, everybo Bought a 2015 Focus from them had a transmission issue, took a little bit to address but came back to service and got it fixed with no issues, everybody was helpful and made it a good experience More

by DAKOTA9172 Verified Customer Verified Customer

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Outstanding Service in Quicklane It was my first visit to the Murray Ford Quicklane to have my car serviced and it was absolutely wonderful. They were quick and extremely kind and I c It was my first visit to the Murray Ford Quicklane to have my car serviced and it was absolutely wonderful. They were quick and extremely kind and I couldn’t have asked for a better experience. From the minute I walked in the door Rob was very helpful to me and I truly appreciated it. I will definitely continue to bring my car here for future services! More

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broke down I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler arm pulley come off and went through the timing cover, breaking the serpentine belt. Stranded I found Murray Ford was just down the road. It was Saturday. I called them and, thankfully, they were willing to help me. I can't say enough about Tom, the service writer. He called a tow truck for me. The tow truck driver could not take us to the dealership, against the law I guess. I called Tom back and told him I had no way to get to the dealership so Tom sent the parts manager to pick us up and take us back to the dealership, The car could not be fixed right then so Tom made several calls for me for a cab, for a rental car, calls looking for parts for my vehicle. He spent quite a bit of time trying to help me. As it turned out I had to leave the old Expedition there for almost a month before my husband could get back to Florida to pick it up. There was no storage charge, no charges at all, Unbelievable customer service. Thank you so much Murray Ford in Starke, Florida and especially to Tom. More

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Great salesman Everybody should go to Daniel Lazaro for a non pushy salesman. He went above and beyond, everybody should go see Daniel for a great experience. Everybody should go to Daniel Lazaro for a non pushy salesman. He went above and beyond, everybody should go see Daniel for a great experience. More

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Great Experience! This was our first time dealing with Murray Ford and it was a great experience. Never felt pressured by any of the staff and we felt like we were trea This was our first time dealing with Murray Ford and it was a great experience. Never felt pressured by any of the staff and we felt like we were treated fairly. All of the staff were friendly and spoke to us and they seemed to truly enjoy their job. Jose in sales was a pleasure to work with. More

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