Mike Cerva
Mike Cerva at Lou Fusz Kia

Mike Cerva | Page 18

Sales Consultant

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.8
196 Reviews
4.8

196 Reviews

Write a Review

196 Reviews of Mike Cerva

April 27, 2021

Dealership Rating
Employee Rating

I was so pleased with everything, I sent my mom in the following week to lease a new vehicle. I love my Kia Sportage & the warranty. More

by bethhaughton.stl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Jared Kloempken

May 05, 2021

Lou Fusz Kia responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

April 22, 2021

Dealership Rating
Employee Rating

As always, an awesome experience at Lou Fusz Kia. Thanks to Mike Cerva who has now sold us 2 of the 4 Kia's purchased. He takes the time to assist throughout the entire process and both my wife and I appre More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody

May 05, 2021

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

April 18, 2021

Dealership Rating
Employee Rating

Mike was very knowledgeable and patient with us as we navigated our way through the buying process!! He was very straightforward and honest with us! More

by dblittlefeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Michael Wands

Apr 19, 2021

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

March 25, 2021

Dealership Rating
Employee Rating

Very Pleased with the service They are always friendly and the service was fast All my questions get answered. They are always very helpful And explain things More

by dreamboatannie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

March 22, 2021

Dealership Rating
Employee Rating

Everyone was very helpful listened to our needs for a car. I can't remember the ladies name that helped with finance. She was awesome. More

by redstl70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody, Kris Portnoy

Apr 13, 2021

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 09, 2021

Dealership Rating
Employee Rating

Mike C. Mike W. and everyone were so helpful and friendly. I can no recommend this dealership enough. Great people who really care about getting you in the right car at the right price. More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Crystal Cody

Mar 10, 2021

Lou Fusz Kia responded

Your business is the reason we are here to serve you. Thank you for your kind words about Mic Cerva and Mike Wands. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

February 25, 2021

Dealership Rating
Employee Rating

Both Mikes were outstanding, finance guy made it easy, Joe and both Mike’s thanks for putting up with this old country boy!! Thanks Ernie More

by catcatrett
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Thank you for the kind words about Joe and Mike. It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 18, 2021

Dealership Rating
Employee Rating

Mike Cerva and Mike Wands were great to work in getting my 2020 Cadenza with the specs I wanted. It is my 3rd Cadenza and 4th Kia from Lou Fusz (1st was an Optima SX). My car was spotless when picked-up. More

by victor.baruzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Nichole Medsker

Jan 20, 2021

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

November 02, 2020

Dealership Rating
Employee Rating

Picked up a new car this weekend. Mike Cerva was awesome in assisting me, great service all around. As I was negotiating with other dealerships, the difference in customer service was huge. Shout out to L More

by cpoole236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 26, 2020

Dealership Rating
Employee Rating

I had done all of my research online and chose the car I wanted to purchase. They had prepared the car, but when I arrived and took a closer look at that particular car, I changed my mind. They were graci More

by DDEVONSHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

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